They respond to your question, and so far I think this service is better than any Arabic channel provider.
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See what reviewers are saying
I've purchasd one of their devices recently, it was very easy and smooth process, the price was great as it was on soecial. The delivey of my order was very fast. On top of that the customer service... See more
This time I'm not happy with the service I mead 2 purchase one of them by a mistake and there’s no option to cancel or speak to anyone plus non of my purchases went through and still haven’t receive... See more
My experience with Marawan Astar A9700 was great, and I really appreciate his great work and the professional way he cooperated with me to fix my device's issue. I really recommend him as a professi... See more
Contact info
2435 kipling ave , m9v3a7, toronto, Canada
- 4167253059
- admin@istarusacanada.com
- istarusacanada.com
Hasn’t replied to negative reviews
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Came fast and correct

Reply from Istarusacanada
Good customer service
there is no costumer support
there is no costumer support. my order did not come on time, nobody is helping. I was asking why is taking forever to ship my package i didnt get any answer 4 days. My istas just stopped work and it was just 1 years old. i didnt get any help. and thet didnt even care to help. I ordered new one but its taking forever to even ship
Their communication is bad and the App…
Their communication is bad and the App for TV is poor design for channels favorite or sorting channels.
Simple to set up.
Simple to set up.
Picture quality module good .
BUT…
Disappointing that some channels weren’t in English even though they were on the English Channel. Movies were in German.
Some channels froze.
No guide to tell you what’s on.
Outstanding customer support during…
Outstanding customer support during installation. Thank you
Very good experience!!!
I recieved the Istar TV code in about ONE hour after purchasing. RECOMMEND!!!
The I star team doing great job
Slow
Slow , Keeps tripping and freezing long time and some time does not connect to wifi until you reboot it .
The best service ever
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