Email support answered my screenshot. Then the promised email update never arrived. Friendly support isn't useful when no one reads the thread. I spent so long comparing the screens that my... See more
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The representative asked for my profile document, then another agent asked again six hours afterwards. The same account, same ticket, no sign either had read the upload notes. That was the point where... See more
The autoplay wouldn't stop on feature like it's supposed to, so I burned through my balance faster than I meant. Small thing but annoying.
i gave the site another chance on a quiet evening, and the request was cancelled without warning. That was enough for me.
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Cashback appeared in the promo tab on…
Cashback appeared in the promo tab on last Tuesday. By the time I clicked it, the reward history stated nothing was available. No schedule, without any warning, just empty. Customer support was still showing the same old note afterwards.
No drama at first
No drama at first; then the free spins were advertised as ready after deposit, but mine never appeared. Sophie from contact form pasted a bonus FAQ and closed the thread before answering the actual question Absolute faff.
I had a bank statement rejected for…
I had a bank statement rejected for being 91 days old.
Email support answered my screenshot.
Email support answered my screenshot.
The issue was that the promised email update never arrived.
the chat closing mid-message was the bit that ended it for me.
My coffee went cold while I compared the pages same screen.
Spins missing after the crash
Money returned to casino balance
Alyssa from inbox was polite
Alyssa from inbox was polite, but answered the wrong problem. I queried why a withdrawal was stuck; the response clarified how to reset my password. I ended up checking the identical screen again later
The withdrawal page showed a 24 cashout…
The withdrawal page showed a 24 cashout as review, but the transaction history was blank on my iPhone SE. support only told me to refresh. Support still had the same old note afterwards.
I was fine with waiting a bit
I was fine with waiting a bit, but the free spins were advertised as ready after deposit, but mine never appeared. Jamie from internal message centre pasted a bonus FAQ and closed the thread before answering the actual question
Email support answered my screenshot.
Email support answered my screenshot.
Then the promised email update never arrived.
Friendly support isn't useful when no one reads the thread.
I spent so long comparing the screens that my coffee went cold.
I looked again later and the wording was still unchanged.
crash game kept disconnecting right…
crash game kept disconnecting right before the multiplier landed.
Live chat sent me the same canned reply…
Live chat sent me the same canned reply three times, useless.
my old Samsung keyboard covered the…
my old Samsung keyboard covered the cashier button.
My free spins arrived after the…
My free spins arrived after the promotion had already expired.
The withdraw button hid behind the…
The withdraw button hid behind the keyboard on an old Huawei
Ellie said the missing live table would…
Ellie said the missing live table would return within a week. that was march.
Recently played opened a blank screen
Games resume smoothly right where they…
Games resume smoothly right where they left off if your internet connection happens to drop mid-spin.
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