The first session was fine, which is why I gave the site another chance. Over the next week I had login loops, missing history and a delayed withdrawal. None of the problems was huge by itself, but to... See more
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The checklist showed no missing files. Oddly, the payment section still blocked payment. Say what file is needed before blocking the payout. I noticed it since I looked both desktop and mobile. That i... See more
Cashback appeared in the promo tab on last Tuesday. By the time I clicked it, the reward history stated nothing was available. No schedule, without any warning, just empty. Customer support was still... See more
Email support answered my screenshot. Then the promised email update never arrived. Friendly support isn't useful when no one reads the thread. I spent so long comparing the screens that my... See more
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my fruit party session on an older…
my fruit party session on an older handset resumed after a refresh, round history and balance both still accurate
Fluffy Favourites froze after a feature…
Fluffy Favourites froze after a feature triggered. The game reopened in the lobby, but the balance and round history didnt show what had happened.
The app continued showing a promotion…
The app continued showing a promotion as available for three days after it had already closed. Trying to claim it only returned an error, and nothing on the phone indicated that the offer had ended.
my Mastercard option vanished at cashout
Login code arrived late twice
Login code arrived late twice, then the screen stated the first code was expired.
I was already on my second coffee by the time I got in.
Customer support was still showing the same old note afterwards.
the history page stopped loading
the history page stopped loading; the acount page offered no useful explanation.
yeah
yeah, no: Recently played listed games I had not opened and missed the one I was actually using. Maybe harmless, but it made the account history feel messy from the very first session.
The cashback excluded most of my play
The cashback excluded most of my play, and honestly, I expected the basics to work.
Using my work laptop the area button…
Using my work laptop the area button sat behind the keyboard. I had to restart the whole withdrawal request form.
The representative asked for my profile…
The representative asked for my profile document, then another agent asked again six hours afterwards. The same account, same ticket, no sign either had read the upload notes. That was the point where it started getting irritating.
Chat queue froze again
i gave the site another chance on a…
i gave the site another chance on a quiet evening, and the request was cancelled without warning. That was enough for me.
casino login loop
casino login loop. clear cookies. same loop. 40 minutes.
counted them
counted them. the lobby claims over 900 games and the A to Z list shows 612, which does not match, and the rest look like duplicate tiles for the same titles under two names each.
The account looked easy to use until…
The account looked easy to use until the minimum withdrawal was higher than expected. Even the FAQ failed to explain what was happening.
The first session was fine
The first session was fine, which is why I gave the site another chance. Over the next week I had login loops, missing history and a delayed withdrawal. None of the problems was huge by itself, but together they became exhausting. I spent more time checking account pages than playing
Yesterday evening
Yesterday evening, I attempted to withdraw 80. The payment area displayed one minimum first, then the final screen changed it. That is a messy place to discover a new rule. The records continued to show the problem as unresolved.
KYC docs asked three times.
The terms page and cashier showed…
The terms page and cashier showed different cashout limits.
Verification email said approved
Verification email said approved. The account page still showed review, and the cashier would not let the 68 withdrawal move forward. The account page gave me nothing clearer. That is where the irritation started for me.
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