Irish Pensions and Finance Reviews 

550
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff members for being extremely patient, courteous, and exceptionally thorough when explaining complex pension details and financial options. People deeply appreciate the clear communication, honest guidance, and the smooth, well-organized process designed for setting up personal financial plans. Reviewers also note the outstanding ongoing support and prompt follow-up services provided consistently by the dedicated team of advisors. Clients consistently mention feeling fully supported, confident, and reassured throughout their long-term financial journey thanks to this highly professional assistance. Many consumers state that they never feel rushed or pressured into making decisions, making the overall experience entirely stress-free.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their deep knowledge, patience, and ability... See more

Service

People report positive experiences with service, frequently highlighting informative consultations and very... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently noting that advisors provide clear,... See more

User experience

Users describe widespread satisfaction with the user experience, highlighting how advisors make complicated... See more

Response time

Customers expressed great satisfaction with the response time, noting that agents were consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sam from Irish Pensions and Finance was recommended to me through a colleague and I was delighted to meet with him earlier this year. Sam worked around my busy work schedule to arrange an initial a... See more

Company replied

Rated 5 out of 5 stars

John Kennedy gave a presentation on retirement & AVCs in my workplace. Following on from this I dealt with Killian Dineen. He was extremely helpful with setting up my AVC. He answered all my questions... See more

Rated 5 out of 5 stars

When I met one-on-one with Yasmin, she made my pension clear to me for the first time ever! She clearly explained how the AVC works, and the benefits, without being pushy. I then had some follow up co... See more

Rated 5 out of 5 stars

I always had difficulty understanding all the jargon around pensions.a couple of years ago through a recommendation from a work colleague i got in touch with Ian Garvey from IPF pensions.all i can say... See more


Company details

  1. Financial Planner
  2. Finance Broker
  3. Financial Consultant
  4. Pension Office

Written by the company

Irish Pensions & Finance was established in 1993 and specialises in the provision of financial advice to Public Sector employees. Over the past 30 years, we have built up a wealth of experience in dealing with employees working in the Public Sector and currently administer over 137 AVC schemes with a combined membership of over 25,000 members. Current schemes include Civil Service, HSE, Voluntary Hospitals, AGSI and Local Authorities. We have a team of over 60 Financial Advisors who work with clients from initial consultation through ongoing servicing and monitoring. Our goal is to guide our clients towards making the right decisions regarding their own financial priorities and concerns. As part of our service, we provide online and in-person information sessions for Public Sector staff. These sessions give staff a breakdown of their superannuation entitlements and the options available to enhance these benefits. Staff are also offered the opportunity to meet a Financial Advisor on a one-to-one basis for an individual financial consultation, free of charge. We specialise in the provision of retirement/ financial planning advice.


Contact info

4.8

Excellent

TrustScore 5 out of 5

550 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(550)

141 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic customer experience

Andrew was a fantastic consultant. He talked me through where my money would be and the investment opportunities that were available to me. Cannot recommend enough, fantastic customer service.

9 July 2025
Unprompted review
Rated 5 out of 5 stars

I felt heard

I felt heard in what I was looking to achieve in my retirement plan and confident that I came to the right conclusion at the end of consultation.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful and reassuring advice

Nicole was very helpful and made everything very straight forward. She also reminded me to claim tax back on my income protection payments for last year, which I had forgotten to do! It was very reassuring to see how easy it is to update AVC's at any time. Nicole reiterated that it's no problem to increase, or decrease, AVC's at any time depending on personal circumstances e.g. pull them back a bit in times when there are other high monthly expenses and increase them when possible or as salary increases etc. come through. All very helpful and reassuring.

20 June 2025
Unprompted review
Rated 5 out of 5 stars

IPF Review

IPF have been very informative and helpful in sorting out my finances and AVC’s. Their customer service has always been excellent over the years and no question is too much trouble.

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Very Professional & Knowledgeable

Have been dealing with IPF for a number of years now...started first when my wife was about to retire...we spoke with Michelle F. who got my wife's fiances and AVC sorted....was so impressed with her knowledgeable of pensions and AVCs and how she explained it I made my own consultation with Michelle and got my pension and AVC set up....she keeps in regular contact to make sure my needs are met..very professional

1 May 2025
Unprompted review
Rated 5 out of 5 stars

AVC advice

Very helpful in advising & help to set up AVC
Detailed explanations and always ready to answer any questions

29 May 2025
Unprompted review
Rated 5 out of 5 stars

Straightforward advice and great support

Sophie Murphy was extremely helpful when I went through the process of setting up an AVC and income protection. She made everything really straightforward and it really gave me peace of mind knowing that I was putting plans in place to prepare for the future.

16 June 2025
Unprompted review
Rated 1 out of 5 stars

I can say I had a very negative…

I can say I had a very negative experience trying to get a mortgage with the help of IPF. They insisted PTSB was our best option even when our own research suggested otherwise. When I suggested we try applying for a green mortgage with BOI, as we qualified and this seemed the best option, these messages were ignored and they continued to push PTSB. Eventually we just applied ourselves and it was all problem free. Our time working with IPF was a complete waste of time and we were left feeling these people were not interested in doing what was best for us.

10 January 2025
Unprompted review
Rated 5 out of 5 stars

Always helpful

I've had good experiences with IPF across a few different products. Shannon Moran helped me set up an AVC, and then later I went through IPF for my mortgage, with Ryan Flood helping me most recently. Shannon also helped us secure mortgage protection then. Everything has gone smoothly, with good communication and quick answers from everyone at IPF. Highly recommend!

23 May 2025
Unprompted review

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