Irish Pensions and Finance Reviews 

550
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff members for being extremely patient, courteous, and exceptionally thorough when explaining complex pension details and financial options. People deeply appreciate the clear communication, honest guidance, and the smooth, well-organized process designed for setting up personal financial plans. Reviewers also note the outstanding ongoing support and prompt follow-up services provided consistently by the dedicated team of advisors. Clients consistently mention feeling fully supported, confident, and reassured throughout their long-term financial journey thanks to this highly professional assistance. Many consumers state that they never feel rushed or pressured into making decisions, making the overall experience entirely stress-free.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their deep knowledge, patience, and ability... See more

Service

People report positive experiences with service, frequently highlighting informative consultations and very... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently noting that advisors provide clear,... See more

User experience

Users describe widespread satisfaction with the user experience, highlighting how advisors make complicated... See more

Response time

Customers expressed great satisfaction with the response time, noting that agents were consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sam from Irish Pensions and Finance was recommended to me through a colleague and I was delighted to meet with him earlier this year. Sam worked around my busy work schedule to arrange an initial a... See more

Company replied

Rated 5 out of 5 stars

John Kennedy gave a presentation on retirement & AVCs in my workplace. Following on from this I dealt with Killian Dineen. He was extremely helpful with setting up my AVC. He answered all my questions... See more

Rated 5 out of 5 stars

When I met one-on-one with Yasmin, she made my pension clear to me for the first time ever! She clearly explained how the AVC works, and the benefits, without being pushy. I then had some follow up co... See more

Rated 5 out of 5 stars

I always had difficulty understanding all the jargon around pensions.a couple of years ago through a recommendation from a work colleague i got in touch with Ian Garvey from IPF pensions.all i can say... See more


Company details

  1. Financial Planner
  2. also in
  3. Finance Broker
  4. Financial Consultant
  5. Pension Office

Written by the company

Irish Pensions & Finance was established in 1993 and specialises in the provision of financial advice to Public Sector employees. Over the past 30 years, we have built up a wealth of experience in dealing with employees working in the Public Sector and currently administer over 152 AVC schemes with a combined membership of over 35,000 members. Current schemes include Civil Service, HSE, Voluntary Hospitals, AGSI and Local Authorities. We have a team of over 90 Financial Advisors who work with clients from initial consultation through ongoing servicing and monitoring. Our goal is to guide our clients towards making the right decisions regarding their own financial priorities and concerns. As part of our service, we provide online and in-person information sessions for Public Sector staff. These sessions give staff a breakdown of their superannuation entitlements and the options available to enhance these benefits. Staff are also offered the opportunity to meet a Financial Advisor on a one-to-one basis for an individual financial consultation, free of charge. We specialise in the provision of retirement/ financial planning advice.


Contact info

4.8

Excellent

TrustScore 5 out of 5

550 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(550)

141 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Honest, Helpful Professional Advice.

I had a couple of pension review meetings with Katie Doyle who is extremely helpful and professional. Katie provided me with good, honest, clear to understand information and advice regarding my Pension and AVCs, I find her to be very friendly, easy to deal with and extremely helpful, overall really really positive.

11 April 2025
Unprompted review
Rated 5 out of 5 stars

I have been dealing with Tom Corcoran…

I have been dealing with Tom Corcoran and I can honestly say that I cannot fault his professionalism, attention to detail, knowledge and overall assistance. I have recommended his services and IPF to friends and colleagues and will continue to do so.
Regards,
Josephine Rigney

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Annual pension review

I had my annual IPF pension review with Tom Corcoran as always he is a wealth of clear honest information.He goes over & above to help & advise and is always happy to answer any questions/ follow up if annual pension review necessary.

15 April 2025
Unprompted review
Rated 1 out of 5 stars

Over charging

I was a customer of IPF.

They over charged me by applying incorrect charge rates to my pension.

I paid very large amounts to set up my pension, but to me there was a serious breakdown in controls. As a result, I have absolutely lost all confidence in their ability or reliability. I have had to leave them as a customer, despite making a large up front investment. I would highly discourage anyone from using them as a broker, they have proven to be incapable of managing my money.

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Pension

I had a very informative chat with Louise from Irish Pensions. She broke down everything into manageable nuggets of information and was prompt and professional with my questions and queries as well as beimg flexible with our scheduled meetings.

13 March 2025
Unprompted review
Rated 5 out of 5 stars

Gia Christie is the best

Gia Christie is a brilliant Financial Advisor.
I will highly recommend her to assist anyone to explain and make you understand your personal financial needs.
She gave me feedback as well as went the extra mile to set up my next of kin for incase of my passing.

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Jack helped me set and understand my goals!

I had Jack Stevens as my advisor lately who was really great in supporting me in understanding the purpose and possibilities of AVC. Jack understood my goals financially and personally, and helped identify how to best attain those through my finances not just short term but over a long term. I have recommended Jack to lots of my colleagues who have all said he was great help.

18 March 2025
Unprompted review
Rated 5 out of 5 stars

A huge thanks to Andrew and all at…

A huge thanks to Andrew and all at Irish pensions and finance.

He took the time to explain everything in detail and answered all my questions and concerns. I am delighted with my experience and trust Irish Pensions and Finance to do a good job!

10 April 2025
Unprompted review
Rated 5 out of 5 stars

Clear and concise

Wonderful to have everything made clear and concise, also the convenience of the use of technology to make it easier to make appointments and work around family and work commitments, it’s been a pleasure doing business

18 March 2025
Unprompted review
Rated 5 out of 5 stars

I was doing my annual review and…

I was doing my annual review and received my reminder in time so the contact and agreement was made and updated quickly. All documentation was completed and updated easily. I was given my information on the updated amount and notified this was being processed etc.

11 March 2025
Unprompted review
Rated 5 out of 5 stars

Informative, engaging & professional

Informative, engaging and professional - Casey Jackson-Myers was very good. She explained all in a clear and understandable way and was very nice to deal with. Took all of my questions and provided relevant answers. Was pleased with the experience.

30 January 2025
Unprompted review
Rated 5 out of 5 stars

Very informative and helpful

Michelle Farrelly was a fantastic help from the very start of showing my interest in commencing AVCs. Her emails were informative and efficient. The team meeting I had with Michelle was detailed and she could not have done enough to ensure I understood the AVC Plan I was signing up to thoroughly. Michelle agreed to email me everything discussed, which was an added bonus to have the notes and information discussed. We also agreed to link in again to ensure the plan is working for me. Michelle was amazing to deal with and I look forward to her helping me further in the future.

19 February 2025
Unprompted review
Rated 3 out of 5 stars

After workplace demonstration I signed up for AVCs

After the workplace demonstration I signed up for a consultation but was not contacted. I had to get contact details from a work colleague and contact James directly. When I did James was very helpful in organizing a meeting very quickly which was much a appreciated. There were a few errors in the projections (incorrect numbers of years of service and the fact that if you work past 65 you cannot continue to accrue years). Nevertheless, the information provided on AVCs was good and overall I was happy with the consultation

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Practical and to the point

It was great to speak with our financial advisor , our meetings were scheduled around our availability and got great and practical advice regarding pensions , income protection and life insurance .
Would recommend to work IPF.

6 March 2025
Unprompted review
Rated 5 out of 5 stars

Great assistance from james

I dealt with james and he made everything easy to understand
He was very knowledgeable about anything I asked
He didn't rush me at all and made sure I was happy with everything
I would highly recommend him

13 February 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look