Irish Pensions and Finance Reviews 

550
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff members for being extremely patient, courteous, and exceptionally thorough when explaining complex pension details and financial options. People deeply appreciate the clear communication, honest guidance, and the smooth, well-organized process designed for setting up personal financial plans. Reviewers also note the outstanding ongoing support and prompt follow-up services provided consistently by the dedicated team of advisors. Clients consistently mention feeling fully supported, confident, and reassured throughout their long-term financial journey thanks to this highly professional assistance. Many consumers state that they never feel rushed or pressured into making decisions, making the overall experience entirely stress-free.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their deep knowledge, patience, and ability... See more

Service

People report positive experiences with service, frequently highlighting informative consultations and very... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently noting that advisors provide clear,... See more

User experience

Users describe widespread satisfaction with the user experience, highlighting how advisors make complicated... See more

Response time

Customers expressed great satisfaction with the response time, noting that agents were consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sam from Irish Pensions and Finance was recommended to me through a colleague and I was delighted to meet with him earlier this year. Sam worked around my busy work schedule to arrange an initial a... See more

Company replied

Rated 5 out of 5 stars

John Kennedy gave a presentation on retirement & AVCs in my workplace. Following on from this I dealt with Killian Dineen. He was extremely helpful with setting up my AVC. He answered all my questions... See more

Rated 5 out of 5 stars

When I met one-on-one with Yasmin, she made my pension clear to me for the first time ever! She clearly explained how the AVC works, and the benefits, without being pushy. I then had some follow up co... See more

Rated 5 out of 5 stars

I always had difficulty understanding all the jargon around pensions.a couple of years ago through a recommendation from a work colleague i got in touch with Ian Garvey from IPF pensions.all i can say... See more


Company details

  1. Financial Planner
  2. Finance Broker
  3. Financial Consultant
  4. Pension Office

Written by the company

Irish Pensions & Finance was established in 1993 and specialises in the provision of financial advice to Public Sector employees. Over the past 30 years, we have built up a wealth of experience in dealing with employees working in the Public Sector and currently administer over 137 AVC schemes with a combined membership of over 25,000 members. Current schemes include Civil Service, HSE, Voluntary Hospitals, AGSI and Local Authorities. We have a team of over 60 Financial Advisors who work with clients from initial consultation through ongoing servicing and monitoring. Our goal is to guide our clients towards making the right decisions regarding their own financial priorities and concerns. As part of our service, we provide online and in-person information sessions for Public Sector staff. These sessions give staff a breakdown of their superannuation entitlements and the options available to enhance these benefits. Staff are also offered the opportunity to meet a Financial Advisor on a one-to-one basis for an individual financial consultation, free of charge. We specialise in the provision of retirement/ financial planning advice.


Contact info

4.8

Excellent

TrustScore 5 out of 5

550 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(550)

141 reviews in the last 12 months

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Rated 5 out of 5 stars

The get-together was helpful

The get-together was held at a convenient location (Gresham Hotel, Dublin). The presentations were informative and relevant to the audience (retirees). IPF staff were on-hand to answer questions and chat

8 July 2026
Unprompted review
Irish Pensions and Finance logo

Reply from Irish Pensions and Finance

Thanks so much for your review. We're delighted to hear that you had an amazing experience at our Retiree Coffee Morning; we truly appreciate your feedback!

Rated 5 out of 5 stars

I was very happy with how easy and fast…

I was very happy with how easy and fast service was. Micheala made the journey very easy. She is a pleasure to deal with

1 June 2026
Unprompted review
Irish Pensions and Finance logo

Reply from Irish Pensions and Finance

Thanks so much for your review. Delighted to hear that your experience with our staff was so positive! We will be sure to pass on your amazing feedback to Michaela!

Rated 5 out of 5 stars

I recently started an AVC scheme from…

I recently started an AVC scheme from start to finish IPF where extremely helpful and advised in detail of best options put my mind to rest!

5 February 2026
Unprompted review
Irish Pensions and Finance logo

Reply from Irish Pensions and Finance

Thanks so much for your feedback Vinny, delighted your experience with our staff was so positive!

Rated 5 out of 5 stars

Great service, incredible staff.

The staff at IPF has been friendly, knowledgeable, and hardworking throughout the process. Isabella worked with my to find a plan for additional voluntary contributions to my pension that will help me save for retirement and look after my future.

Honestly I could not be more grateful!

19 May 2026
Unprompted review
Irish Pensions and Finance logo

Reply from Irish Pensions and Finance

Thanks so much for taking the time to write this lovely review. We will be sure to pass on your amazing feedback to Isabella!

Rated 5 out of 5 stars

Fantasic Service

Lynette has been organising my pensions for years, she is so helpful, highly recommend her and IPF for all pension advice.

1 July 2026
Unprompted review
Irish Pensions and Finance logo

Reply from Irish Pensions and Finance

Thanks so much for your review. We will be sure to pass on your amazing feedback to Lynette!

Rated 5 out of 5 stars

First class service

From the outset the knowledge of the Irish Pensions and Finance staff was evident.
Delved into to options clearly verbally and in writing.
Pleasure to deal with and highly recommend.

1 May 2026
Unprompted review
Irish Pensions and Finance logo

Reply from Irish Pensions and Finance

Thanks so much for your feedback Gareth, delighted your experience with our staff was so positive!

Rated 5 out of 5 stars

I found the process so easy and…

I found the process so easy and helpful. I handed my information over to my pension planner and she advised what would work best for me and what we can change with in the next 12 months.
I was so happy i decided to take control of my pension with the help of IPF.

19 January 2026
Unprompted review
Irish Pensions and Finance logo

Reply from Irish Pensions and Finance

Thanks so much for your review Lisa, delighted you had such a positive experience!

Rated 5 out of 5 stars

Good communication

Good communication, clearly explained in plain English and no rush to the meeting.

27 May 2026
Unprompted review
Irish Pensions and Finance logo

Reply from Irish Pensions and Finance

Thanks so much for your feedback, we really appreciate it!

Rated 5 out of 5 stars

AVC’s

I’m a few years away from retirement and needed advice navigating the pensions minefield. Evun was so helpful in answering my thousand and one questions. Very impressed with his knowledge and he has a way of making complicated jargon easy to understand.

14 April 2026
Unprompted review
Irish Pensions and Finance logo

Reply from Irish Pensions and Finance

Thanks so much for your feedback Bernie, great to hear your experience was so positive!

Rated 5 out of 5 stars

I had a great experience here

I had a great experience here. Everything was explained in plain English. Excellent customer service from start to finish. I would highly recommend Irish Life and Pension.

5 May 2026
Unprompted review
Irish Pensions and Finance logo

Reply from Irish Pensions and Finance

Thanks so much for your feedback, delighted to hear you had such a positive experience!

Rated 5 out of 5 stars

very good

Casey was so helpful and I really felt like she mad ethe whole process so much easier! 10/10

28 July 2026
Unprompted review
Irish Pensions and Finance logo

Reply from Irish Pensions and Finance

Thanks so much for your review. We will be sure to pass on your amazing feedback to Casey!

Rated 5 out of 5 stars

Thomas Livingston was very…

Thomas Livingston was very Knowledgeable and helpful. He gave me an in depth financial plan and showed me the best way to maximise my pension return. I'd definitely recommend him to anyone looking to improve their pension.

7 May 2026
Unprompted review
Irish Pensions and Finance logo

Reply from Irish Pensions and Finance

Thanks so much for your review. We will be sure to pass on your amazing feedback to Thomas!

Rated 5 out of 5 stars

Great Service

Staff have been helpful and transparent

29 April 2026
Unprompted review
Irish Pensions and Finance logo

Reply from Irish Pensions and Finance

Thanks so much for your review, Farai. Great to hear you had such a positive experience with the team!

Rated 1 out of 5 stars

Hopeless communication hidden charges

Hopeless communication. And there’s an initial start up fee which isn’t clearly disclosed. Over 30% if contributions in the first year are taken as a fee. As well as maintence fees.
I am waiting for a response for months now and haven’t got any clear breakdown of the charges. Not even a phone call.

22 May 2026
Unprompted review
Irish Pensions and Finance logo

Reply from Irish Pensions and Finance

Good afternoon, James. Thanks so much for your feedback. We are sorry to hear you have not had a satisfactory experience. It is always our aim to be as transparent as possible around the charges attached to any financial products we provide. I can see my colleague has attempted to make contact with you by phone and email in recent days, but I can certainly ask him to follow up with you and clarify everything.

Rated 5 out of 5 stars

Top Class

From start to finish, incredible experience with this company. Highly recommended.

13 May 2026
Unprompted review
Irish Pensions and Finance logo

Reply from Irish Pensions and Finance

Thanks so much for your review John, we really appreciate it!

Rated 5 out of 5 stars

Retirement Fund

Excellent service from Mark who explained everything in a clear and concise manner. He kept in contact throughout the whole process of transferring my pension into a Retirement Fund.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Efficient and reliable service …

Due to the prompt response time of the person within IPF and their efficiency in responding to any previous queries and simplifying setting up and transferring, it has made it much easier for me.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

I am not great with finance stuff

I am not great with finance stuff, my brain just won't engage with it. The IPF representative was very patient and clear about numbers and timeframes, didn't push for more than I was comfortable with. Starting very modestly rather than promising massive results. The facility to seek advice without being a 'high value' customer is hugely reassuring.

I would love to see more dumbed down, clear information material but I'm aware that might compromise their obligations to communicate everything to the customer.

3 April 2026
Unprompted review

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