Irish Pensions and Finance Reviews 485

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and ability to clearly explain complex financial topics, making the process easy to understand. Many highlight the excellent customer service, noting that advisors are patient, accommodating, and provide tailored advice, leading to a smooth and positive user experience. However, some people were dissatisfied with their mortgage application experience, feeling that their preferences were not adequately considered and that the service did not fully align with their expectations, leading to a perceived waste of time.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, knowledge, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the helpfulness and professionalism... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the helpfulness, clarity, and patience of... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers found the process clear,... See more

Based on these reviews

Rated 5 out of 5 stars

I've had good experiences with IPF across a few different products. Shannon Moran helped me set up an AVC, and then later I went through IPF for my mortgage, with Ryan Flood helping me most recently.... See more

Rated 5 out of 5 stars

Nicole was very helpful and made everything very straight forward. She also reminded me to claim tax back on my income protection payments for last year, which I had forgotten to do! It was very rea... See more

Rated 5 out of 5 stars

When I met one-on-one with Yasmin, she made my pension clear to me for the first time ever! She clearly explained how the AVC works, and the benefits, without being pushy. I then had some follow up co... See more


Company details

  1. Financial Planner
  2. Finance Broker
  3. Financial Consultant
  4. Pension Office

Written by the company

Irish Pensions & Finance was established in 1993 and specialises in the provision of financial advice to Public Sector employees. Over the past 30 years, we have built up a wealth of experience in dealing with employees working in the Public Sector and currently administer over 137 AVC schemes with a combined membership of over 25,000 members. Current schemes include Civil Service, HSE, Voluntary Hospitals, AGSI and Local Authorities. We have a team of over 60 Financial Advisors who work with clients from initial consultation through ongoing servicing and monitoring. Our goal is to guide our clients towards making the right decisions regarding their own financial priorities and concerns. As part of our service, we provide online and in-person information sessions for Public Sector staff. These sessions give staff a breakdown of their superannuation entitlements and the options available to enhance these benefits. Staff are also offered the opportunity to meet a Financial Advisor on a one-to-one basis for an individual financial consultation, free of charge. We specialise in the provision of retirement/ financial planning advice.


Contact info

4.8

Excellent

TrustScore 5 out of 5

485 reviews

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Replied to 50% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I recently met with Nicole Tyrell and…

I recently met with Nicole Tyrell and found her to be clear, concise and patient. I found the preparatory work she had done was really helpful in enabling me to understand the information. I would definitely recommend her to others.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Mortgage Switch. Great Service

I received an excellent service from Ryan & Aimi whilst switching Mortgage. They made the whole process very simple and straight forward and got me the best deal possible tailored to my circumstances . Would highly recommend.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent advice

From the beginning Ryan Flood was very helpful in helping us navigate the process of applying for a mortgage and was able to give us excellent advice along the way. I could recommend IPF enough for the professionalism and genuine helpfulness from its staff.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Received a follow up phone call…

Received a follow up phone call promptly, following an initial training session. I was given a very clear analysis and summary of what I could expect for my pension and advice on AVCs that was simple and easy to set up. It de-mystified the pension process for me and gave great peace of mind.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Friendly, clear and helpful

When I met one-on-one with Yasmin, she made my pension clear to me for the first time ever! She clearly explained how the AVC works, and the benefits, without being pushy. I then had some follow up conversations with Catherine, who was also really helpful. I highly recommend the services of IPF.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Eoghain O'Haire was so helpful

Eoghain O'Haire was so helpful, friendly and explained everything so I could understand as much as my capacity is for taking in this knowledge. The spreadsheet and figures relating to my situation was changing. Great help for AVCs

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service and trusted financial guidance

I recently had the pleasure of working with Irish Pensions & Finance, and I couldn’t be more satisfied with the experience. From the very first consultation, their team was professional, knowledgeable, and genuinely focused on understanding my financial goals.
In particular, Jack Stevens was exceptional to deal with. He took the time to clearly explain my pension and investment options in a way that was easy to understand, without any pressure or unnecessary jargon. I felt confident that the advice I received was tailored specifically to my circumstances, and he was always available to answer questions promptly and thoroughly.
What really stood out was the transparency and commitment to long-term financial planning. I was provided with clear guidance, practical recommendations, and a well-structured plan that gives me real peace of mind about my future.
I would highly recommend Irish Pensions & Finance — especially Jack — to anyone looking for trustworthy, expert financial advice delivered with professionalism and care.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

IPF Financial advisor Angel Arrogante - Excellent

I recently had an online call with IPF and was extremely impressed with the service I received. Financial advisor Angel Arrogante was very clear, very patient, and very knowledgeable, taking the time to explain my options in a way that was easy to understand. The entire process was professional and reassuring. I would highly recommend Angel for any financial planning.
To add, my calls were returned so promptly, always a plus....!

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Andrew

Andrew
Was informative, patient and laid out everything in a comprehensive and easy format . Courteous and very good at explaining the more complex aspects of state pensions .
Very good at follow up and conscientious with regard to making sure any ‘loose ends ‘ are tied up

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Re setting up AVC

Re setting up AVC
Evun Downes was excellent in all aspects of his dealings with us regarding setting up an AVC
Could not compliment him higher

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Great experience and professional knowledge

What a pleasure it was to deal with a true professional regarding the best financial advice for retirement.
Tom was great in giving advice on AVCs how they work now, and how they will work when I retire down the road.
Ryan also had excellant advice and knowledge on mortages and the best rates and deals moving forward.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Very friendly service

Very friendly service, straightforward information and quick response.

I would like if more information/expertise was available about ethical investment options.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

My engagement with IPF was very positive and I was satisfied with their level of expertise and professionalism

My engagement with IPF was very positive. I had put-off arranging my long term retirement plans for several years but since I've now gone through the process and initiated a plan for my future, I feel a sense of relief. The advisor was excellent, very patient and explained the entire process and provided a lot of clarity to matters I was unfamiliar with.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

My recent review with lrish Pensions

My recent review with lrish Pensuons and finance was exceptional. I was given options and time to think these through,absolutely no pressure and l felt confident in making my decision to trust their obvious superior knowledge and years of experience. I feel confident that l went with the best.

2 February 2026
Unprompted review

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