Invoice Simple Reviews 

351
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 271 reviews, reviewers had a great experience with this company. Customers consistently find the application user-friendly and simple, making tasks like creating, sending, and tracking invoices efficient and easy. Many people praise the customer service for being quick to respond, helpful, and providing top-notch support, often with human assistance. However, many customers expressed dissatisfaction with frequent price increases and the introduction of limits on the number of invoices, often without prior notice. Some people also felt that the app's functionality for sending invoices directly to clients was confusing, and features were sometimes removed or put behind additional fees. Additionally, a few users reported issues with payment processing, including slower payouts and difficulties with certain payment methods.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting the platform's simplicity and ease of... See more

Customer service

Customers consistently note positive experiences with customer service, praising the helpfulness,... See more

Application

Customers had ambiguous experiences with the app, with many praising its ease of use for invoicing and its... See more

Price

Reviewers express significant dissatisfaction with the pricing, noting consistent and substantial increases... See more

Payment

Clients share ambiguous opinions on payment, with some reporting positive experiences, such as quick issue... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Invoice simple is a great user friendly Invoice app to use across all platforms. However, the prices started off fair and affordable but overtime have become much more expensive including the fact tha... See more

Company replied

Rated 4 out of 5 stars

I enjoy how simple it is to create, send, and track invoices. There is also quick access to see outstanding and owing bills, along with dates sent, due, and overdue. I don't enjoy how all current... See more

Company replied

Rated 4 out of 5 stars

I’m very happy with the accounting software, but I was rather shocked at the increase in price for more invoices. I run a small business which requires many small invoices so this was a big hit for... See more

Company replied

Rated 4 out of 5 stars

It would be great to be able to send the invoice to the customer straight from the app without having to click "get link" copy and text that. We should be able to just hit send and the actual invoice... See more

Company replied


Company details

  1. Business Services

Information provided by various external sources

Send professional invoices from your phone or laptop. The simplest invoicing software you'll ever use. Create your first free invoice today!


Contact info

3.9

Great

TrustScore 4 out of 5

351 reviews

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3.9

All reviews

(351)

282 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

The service that you get from invoice simple is simply fantastic when ever had to contact them was sorted right away.
App is easy to navigate

27 June 2025
Invoice Simple logo

Reply from Invoice Simple

Hi there, thank you for sharing your experience with us. It’s wonderful to hear that support has been helpful whenever needed, and that Invoice Simple is easy to work with. We truly appreciate your feedback and we hope to continue working with you.

Rated 5 out of 5 stars

Every thing change any time

Very good experience

3 November 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Singh, thank you for sharing your experience with us. We’re happy to hear that Invoice Simple has been working well for you. Your feedback is truly appreciated.

Rated 5 out of 5 stars

Great app

Easy to use very straight forward

21 November 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Paul, thank you for sharing your feedback. We’re glad to hear that Invoice Simple is easy for you to navigate. Your support means a great deal to us.

Rated 5 out of 5 stars

It's very fast to create invoice in…

It's very fast to create invoice in this app and easy to transfer to audit

21 November 2025
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Reply from Invoice Simple

Hi there, thank you for taking a moment to share your thoughts with us. It’s great to hear that Invoice Simple is quick to use and supports your audit process smoothly. We truly appreciate your feedback.

Rated 5 out of 5 stars

Very happy

Best by far .. will never look back.

21 November 2025
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Reply from Invoice Simple

Hi there, thank you for sharing your feedback. We’re thrilled to hear Invoice Simple has been such a great fit for you. Your support means a lot to us. We hope to continue to support you

Rated 5 out of 5 stars

Reliability.

Invoice Simple has improved to almost perfection. I've been using it for over seven years now and will try to even suggest more improvement but over all I would definitely recommend it.

20 November 2025
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Reply from Invoice Simple

Hi there, thank you for sharing your experience with us, and thank you for being with us for over seven years. We’re glad to hear that Invoice Simple has been supporting your invoicing needs and we truly appreciate your recommendation. We’re always working to improve, and your suggestions are welcome anytime. We hope to continue working with you.

Rated 5 out of 5 stars

I’m happy with you

I’m happy with you

20 November 2025
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Reply from Invoice Simple

Hi Sabah, thank you for sharing your feedback. We’re glad to hear about your positive experience with Invoice Simple and we hope to continue working with you.

Rated 5 out of 5 stars

Brilliant helps me get paid weekly

Brilliant helps me get paid weekly

20 November 2025
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Reply from Invoice Simple

Hi Matt, We’re happy to hear that Invoice Simple supports your workflow and helps you get paid on time. Thank you for taking the time to share with us.

Rated 5 out of 5 stars

Simple and easy to use

Simple and easy to use , the estimate option to send to my customers is very easy to read and makes sense

20 November 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Andy, 2e’re delighted that Invoice Simple has been easy for you and your customers to use. Thank you for letting us know!

Rated 5 out of 5 stars

Recommend

It is so simple to use, it’s the best.

20 November 2025
Invoice Simple logo

Reply from Invoice Simple

We’re happy to hear that Invoice Simple feels so simple to use and works well for you. Thanks for sharing your experience!

Rated 4 out of 5 stars

Great and as advertised

Great and as advertised. Very simple and professional. I only wish for a recurring feature and I don’t like that the price has increased 3 times as I’ve been a user for over two years.

20 November 2025
Invoice Simple logo

Reply from Invoice Simple

Hi there, it means a lot to know that Invoice Simple has supported your work with an easy and professional experience. We hear your concerns about pricing and recurring options and appreciate your loyalty over the years.

We would be happy to help you find a plan that works for you. Please contact support@invoicesimple.com. We are always looking for ways to improve Invoice Simple to make it easier to use.

Rated 5 out of 5 stars

Invoice on demand..sent when and where…

Invoice on demand..sent when and where i want via text or email instantly on the jobsite. And payments recieved instantly in various forms ..

20 November 2025
Invoice Simple logo

Reply from Invoice Simple

Hi! We’re happy to hear that being able to send invoices wherever you are and receive payments quickly has been useful for your business. Thank you for taking a moment to share.

Rated 4 out of 5 stars

I've been with invoice simple for 5…

I've been with invoice simple for 5 years now. It's a great platform and helps my clients pay with ease. I just wish their system errors every now and again would stop. As an example I just paid for 1 year and then 2 weeks later told I cant send any more invoices unless I move to premium. I've got enough pressures work, large family and bills. I dont need this once or 5 times a year. Please fix this error.

18 November 2025
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Reply from Invoice Simple

Hi Fiona, thank you for sharing your experience with us and for being with Invoice Simple for five years. We’re glad it continues to support your work and your clients, and we’re sorry for the system issues you’ve run into.

We understand how frustrating that can be with everything you’re managing. Please reach out to support@invoicesimple.com and we would be happy to look into this issue.

Rated 4 out of 5 stars

Great app and simple to use

Great app and simple to use. Very user friendly

20 November 2025
Invoice Simple logo

Reply from Invoice Simple

Hi! It’s great to know that you find Invoice Simple easy to use and that your invoices make a good impression. We appreciate you sharing your thoughts. Please reach out to Invoice Simple at support@invoicesimple.com if you have any further inquiries.

Rated 5 out of 5 stars

Fantastic app fantastic support

Fantastic app fantastic support

20 November 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Andrew, thank you for taking the time to leave a review. We are glad that we have been able to support you throughout your business journey.

Rated 4 out of 5 stars

Invoice simple is a great user friendly…

Invoice simple is a great user friendly Invoice app to use across all platforms. However, the prices started off fair and affordable but overtime have become much more expensive including the fact that you have to pay extra if you want more than ten Invoices per month. Overall its a good app, user friendly and support is on top.

20 November 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Ross, thank you for taking a moment to share your thoughts with us. We’re glad that our support has been there when needed. We understand the concerns about our recent pricing changes and how they may impact your workflow. Please contact support@invoicesimple.com and we would be happy to walk through which plans fit your invoicing needs best.

Rated 2 out of 5 stars

The dishonesty in always trying to push…

The dishonesty in always trying to push a client to a more expensive package, you do it by holding a gun in someone’s head. Very disappointing.

20 November 2025
Invoice Simple logo

Reply from Invoice Simple

Thank you Tony for sharing your feedback. We’re always looking for ways to improve Invoice Simple and make it a better experience for our users. If you have any questions or need assistance, please reach out to support@invoicesimple.com

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