When I started my Tech Biz, Computer Captain, I did not believe it would amount to much more than a hobby during retirement. However, it didn't take long before I was producing lots of invoices. I t... See more
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See what reviewers are saying
Seach bar for invoices is terrible, both by number and by name. Often takes 2-3 log in's to even get into the program, saying over and over the password is wrong and then on continued attempts it w... See more
While the app is very easy to use, it has become increasingly expensive because of added functions that I don’t even use. I’d be nice if there was a way to divide accounts for multiple employees invoi... See more
Simple and effective estimate and invoice program. Poor credit card processing function as customer cannot do it on the spot without having a physical card and have to go to a website to enact payment... See more
Company details
- Business to Business Service
- Accounting Software Company
- Card Processing Service
- e-Commerce Service
- Payment Service
Written by the company
Invoice2go, a BILL mobile invoicing solution. BILL (NYSE: BILL) is a leader in financial automation software for small and midsize businesses. We are dedicated to automating the future of finance so businesses can thrive.
Contact info
6220 America Center Drive Suite 100, 95002, San Jose, United States
- invoice.2go.com
Breach of guidelines
Customer service is horrible have been…
Customer service is horrible have been trying to get in my account on my new phone but haven’t been able too.
Tried resetting password won’t let me 😡😡 basically I’m giving them money away each month for free
Use any other invoice platform
After leaving a review on another site we were told to reach out to their support email and we’re told “Unfortunately, we are unable to provide further information in regards to this decision.” Literally use any other invoice platform. Their customer service is trash and they won’t even provide a reason why after they delete ALL of your invoices and information.
We’ve been using Invoice2Go for about 6 months and randomly received an email asking for a LOT of information (all of our business documents, bank statements, pictures of our IDs and passports, even selfies - honestly I thought it was a crazy spam email at first) with a very short timeline to send or ‘your account will be disabled until the documents are submitted’. Well, when I contacted them I was told our account had been canceled and ‘we wish you luck in finding a service that meets your needs’. They have multiple complaints with the Better Business Bureau for this same thing. It seems they send an email asking for crazy amounts of information with a 3-7 day time limit and then they shut down your account with no way to access any of your info. We have multiple invoices that haven’t been paid and we’re now having to go through all of our records to re-send invoices through quickbooks. Just save yourself the trouble and go with quickbooks to begin with!
Very selective on what they listen to as far as feedback
I have asked for simple features to be added, and I have been told for 10 years now that they will be added to future bills still waiting….

Reply from Invoice2go
Your Auto renew billing is…
Your Auto renew billing is significantly greater than the value of what is advertised. Deceptive actions are not appreciated. Billed $179 when your online price is 129/79 depending on the plan

Reply from Invoice2go
I use them but if i could find another…
I use them but if i could find another company i would. Had a problem a couple years ago with strip that i got zero help from stripe and never got my money. And this limiting my clients is absurd. Been there several years and not a lot of service from this company.

Reply from Invoice2go
Used to be good many years ago
Used to be a good product and good value, now over-priced and poor. Not compliant with MTD so useless in the UK
App is good
App is good, albeit sometimes a little clunky. More flexible data fields needed

Reply from Invoice2go
Renewed without my knowledge or…
Renewed without my knowledge or permission, putting my bank account in arrears

Reply from Invoice2go
Life is made simple great app serves…
Life is made simple great app serves me perfectly

Reply from Invoice2go
This is a Pedro Torres owner of Torres…
This is a Pedro Torres owner of Torres Lawn, an Trimmin service. Invoice2go is a great tool is quick practical. Estimate invoices and even to get pay quick. We really appreciate to have Invoice2go in our team.

Reply from Invoice2go

Reply from Invoice2go
The app is very easy to use and keeps me organized.
The app is very easy to use and helps me keep organized and not miss invoicing or outstanding payments with all of the reminders. Great job and keep up the good work.

Reply from Invoice2go
Bit of warning would be nice
App works fine,I would of appreciated some warning you were helping yourself to £120 from my bank account

Reply from Invoice2go
I have asked you on several occasions…
I have asked you on several occasions not to block me out of my Invoice 2go which requires me to put in my password. I am a chauffeur away from my desk….. never have my password to hand. It is nonsense and very annoying. Please stop this practice, at least, for my account. Matt Feeney

Reply from Invoice2go
Invoice 2 go is perfect for our…
Invoice 2 go is perfect for our Company.
Easy to quote, invoice and report.

Reply from Invoice2go
Knowledgable and client focussed help…
Knowledgable and client focussed help received regarding renewal of my annual subscription.
Regards
Loyal client of over 10 years!

Reply from Invoice2go
Easy to use everything you need plus…
Easy to use everything you need plus helpline when you have a blonde moment

Reply from Invoice2go
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