Inventory Planner by Sage Reviews 

Inventory Planner is a very capable software package that we use to run our $30M business. Functionality is superb and the support from the team is quick and detailed.

Inventory Planner, synced with Linnworks, has made a big difference to how we manage purchasing and stock. Planning and creating purchase orders is now much easier and far more organised.

The forecasting is clear, reliable, and simple to update when needed. Stock-outs are minimal, stock holding is at a healthy level, and we no longer experience the overstocks we had in previous years before using the platform.

The reports are easy to understand and give us confidence to make better buying decisions. Overall, it has saved us time, improved stock control, and made our purchasing process much more efficient.

We would happily recommend Inventory Planner to any growing ecommerce business looking to improve forecasting and inventory management.

We’ve had a very positive experience using Inventory Planner by Sage. It has significantly improved our visibility over forecasting and purchasing, allowing us to make far more informed and confident stock decisions. The forecasting tools are clear and reliable, helping us stay ahead of demand while reducing the risk of overstocking.

The platform itself is intuitive and easy to navigate, which has made adoption across the team straightforward. Reporting is particularly strong — the insights are easy to interpret and genuinely support better commercial decisions rather than just presenting data.

Since implementing Inventory Planner, our purchasing process has become more streamlined and efficient, saving valuable time while improving overall stock control. It’s given us greater confidence in planning and managing inventory across the business.

Overall, it’s been a valuable addition to our operations and a system we would happily recommend to other growing ecommerce businesses looking to strengthen their inventory management.

Our business has a unique use case for the software, so we cannot use the functionalities to the fullest, that said, the implantation and support teams have been great in helping us create useful work arounds.

The PO creation tool is a great value and make the process much similar. There is are also number of custom fields that can be added.

Features can be requested, but it seems that the are slow to be implemented (if at all).

If you are looking for a tool to serve as your source of truth and help manage inventory, this is the tool for you.

We have been using Inventory Planner for the past 3 years. It is a really good toolk and has helped us a lot to maintain appropriate stock levels. It does sometimes throw up some odd suggestions which we have to manually weed out but all in all it has helped us massively.

We've used IP for many years now, it's been the main reporting tool in our business, it's helped us maintain visibility over stock value and combined sales across multiple channels in ways other platforms do not. We utilise the platform on a daily basis to run performance reports, issue supplier PO's, track inventory as well as many other important functions. I would highly recommend this platform!

Inventory Planner is a solid platform with outstanding customer support. Chan Yi (Customer Success Manager) and Karen from Customer Service have both been extremely helpful with every query. Fast responses, clear answers, and genuinely great support. Highly recommended.

Karen from Customer Service was very helpful when any issues raised or i needed further assistance! Software is easy to use and helps make the day to day processes much easier and efficient.

Helps us to grow as a business @ Mr Windows, allowing us to easily forecast purchasing to keep up with our growth - integrates super easily with shopify, so when receiving in stock quantities it changes live in the store. Very easy to use in comparison to our previous system. The team is easy to contact for support and it is not a forgotten system, it is constantly evolving and improving which as a growing business helps us to be a better business..

We recently hit a major snag: 32 faulty purchase orders were ghosting our system, showing over 63,000 "On Order" units that didn't exist. With the Chinese New Year factory shutdowns looming, the pressure to get an urgent order out was massive, and honestly, it was a pretty stressful situation.

Karen was a total lifesaver. She handled everything with so much patience and clarity. When the first resync didn’t quite do the trick, she didn’t just give me a canned response—she actually listened, realized it was a deeper API issue, and got the Engineering team involved immediately.

The engineers ended up manually clearing the phantom stock, and what really impressed me was the follow-through. Karen kept me in the loop the whole time and made sure it was actually fixed, not just patched over. It’s rare to find support that takes this much ownership. Huge thanks to Karen and the devs for saving our CNY order! I can’t recommend Inventory Planner enough, especially for how they show up when things get complicated.

We’ve been using Inventory Planner for a good while now and it’s become a key part of how we plan our stock. It’s especially useful for us because some of our supplier orders need to be placed up to three months in advance, and the forecasts give us far more confidence than relying on gut feel or spreadsheets ever did.

Since using it properly, we’ve been able to reduce how much cash we have tied up in stock by ordering more accurately, without increasing the risk of running out of popular lines. Being able to clearly see suggested order quantities based on sales history and lead times has made our buying decisions much more controlled and predictable.

It’s saved us a lot of time on planning and helped us make smarter decisions overall, particularly around overstocking. If you’re running an e-commerce business and want better visibility and confidence when placing forward orders, Inventory Planner is well worth it.

We have been using Inventory Planner for over three years and are very satisfied with the tool. It plays a key role in tracking and analyzing our sales on a SKU level.

Because we work with product bundles in our Shopify store, Shopify itself could not break sales down to individual SKUs. Inventory Planner solved this challenge and gave us the transparency we needed.

The clear overview of important KPIs such as lost sales is extremely helpful and supports fast, data-driven decisions. Overall, Inventory Planner is a strong support for our purchasing and inventory planning, helping us avoid both overstock and out-of-stock situations.

We are very happy with the tool and highly recommend it.

Inventory Planner by Sage has been a game-changer for managing stock more efficiently. The forecasting tools are clear, data-driven, and easy to understand, helping us make smarter purchasing decisions and avoid both overstocking and stockouts.

The dashboards provide great visibility into sales trends, cash flow, and supplier performance, which has saved us time and improved planning across the business. It integrates smoothly with our existing systems and the support resources are helpful and responsive.

Overall, it’s a reliable, intuitive solution that adds real value for growing retail and eCommerce businesses. Highly recommended for anyone looking to take control of their inventory with confidence.

Inventory Planner by Sage has become an important part of how we manage stock and purchasing. It gives us reliable demand forecasting and helps us plan inventory more accurately, which has reduced stockouts and excess stock. The interface makes it easy to see what we need to reorder and when, which saves time compared with manual spreadsheets.

While there’s a short adjustment period to understand all the settings and forecasting options, once we had it configured it quickly became a valuable tool for planning. The insights into trends and reorder recommendations have helped us make better purchasing decisions and stay lean without compromising availability. Overall, Inventory Planner has improved our inventory visibility and made planning much more manageable.

A really useful tool for stock planning and forecasting. It helps us stay organised and plan ahead across all channels. At times it can be a bit complex, and it occasionally suggests quantities that don't fully make sense, but overall it's a strong system that saves us time and helps with decision-making.

We have been members of Inventory Planner since November 2020. Being in the mobile accessories retail and e-commerce business, replenishment used to be a nightmare having to restock periodically thousands of items and especially mobile phone cases (hundreds of different models). Now it is all done in minutes! Inventory Planner is a unique tool for forcasting, dealing with overstocking and stock outs and has saved us a lot resources. Can't do without it! More over help is almost instant if you need anything through chat or email. Many thanks for all the support through these years!

My experience with Inventory Planner’s support team has been genuinely great. What really stood out is how easy and comfortable they are to talk to — you never feel rushed, judged, or ignored. Even when I had repetitive issues (and honestly, a lot of them), they never hesitated to walk me through each one patiently.

Special shoutout to Karen, Jordan , Ade (Adrian) and the team — they make the whole experience lighter, and you can feel that they really want to help. It’s rare to find customer service that’s consistent, thoughtful, and genuinely supportive, so I think people should know: you’re in good hands with them.

Inventory Planner has helped us avoid stockouts, replenish our assembly items, and proactively maintain inventory levels across several warehouses. What used to take us several hours in inventory analysis weekly is now available in real-time within the platform. It's taken the complexity out of forecasting inventory needs and has allowed our team to delegate tasks that would've been complex prior to implementing Inventory Planner.

Chan from IP is brilliant, I've been using IP for the past 6 months and needed some help. I reached out to Chan for some training and the very next day I had a session with him. He has been extremely helpful over the past few months and nothing is ever too much trouble when it comes to helping & guiding. I highly recommend having training session with him, he is extremely lovely and helpful.

We have been using Inventory Planner by Sage for over two years now, and it's become an essential part of our operations. The software handles product allocations to stores seamlessly, helping us maintain optimal stock levels across locations. We are happy with the accuracy of its forecasting, which has been invaluable for continuity line buys.

The support from our account managers has also been strong. Communication is clear, timely, and proactive, which makes a real difference.

Overall, a solid platform backed by a responsive team. Highly recommended!