BEWARE! My cats were not particularly interested in the wand, but one of them did manage to get hold of the rubber tube when I wasn't looking (I had put it back in the box, but clearly not well enough... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
BEWARE! My cats were not particularly interested in the wand, but one of them did manage to get hold of the rubber tube when I wasn't looking (I had put it back in the box, but clearly not well enough... See more
Company replied
Great video of how to check the state of my two cats teeth, something that could save invasive and expensive dental treatment by dealing with any teeth or dental problems at an early stage. Thank you... See more
Company replied
My cat loves it, playing and cleaning his teeth. I use every day basic every day and I need to buy a new one. I definitely recommend it if you struggle to brush your cats teeth with a toothbrush. I wi... See more
Company replied
The product was dispatched very quickly and came well packaged. The catnip was a great favourite with the cats, but the little satin bags are not cat proof, and unfortunately they helped themseves a... See more
Company replied
The stress-free way to brush cat's teeth. We engage your cat's instincts to hunt to drive the experience of brushing their teeth. This ensures cooperation from the cat and more importantly it improves the bond between you and your cat.
., ., ., United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 78% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was so pleased to have found this product and thought it was going to be a game changer. The cat really liked it but we only used it a couple of times and the little spikes have come off with her chewing, meaning she is ingesting small bits of plastic which I didn’t feel was very safe so have had to stop using. Really disappointed.

Reply from Inventor Smart Care
My cats absolutely love this.it makes it so easy to clean and heir teeth. However after just over 2 weeks the brush has split. Thought it would last longer than this.

Reply from Inventor Smart Care
Despite saying dispatched with tracking, No tracking number provided
No reply to emails
Very poor service
Will instigate legal action
A fantastic idea to brush cat’s teeth. I have an older cat and she loves the dental wand!
Would recommend to anyone who is interested in dental hygiene for their felines!
My cat is notoriously hard to get to co operate with teeth cleaning, swallowing tablets or any grooming. But mixing care and play together is genuinely a brilliant innovation and you can tell the creator really cares about feline care.
I was a bit sceptical at first but almost immediately my cat took to it and was chewing at all areas of the mouth including the back (which would never be accessible any other way)
I would recommend the dental wand to any cat owner no matter the age or social constraints.
10/10
If I could give 0 stars I would. I purchased the dental wand in Sept and I am still waiting. The keep changing the date of the order. I have emailed them for a refund, if I don’t get my money back I wi dispute this with my bank.

Reply from Inventor Smart Care
Glad that I found this cleaner… I’ve been struggling to keep my cats’ teeth healthy and one of my boys had to go through extraction last year. Since it arrived, my cats have been using and it cut all the drama , because now the cleaning became time to play. Healthy cats and happier mommy

Reply from Inventor Smart Care
Amazing product! At first, my cat didn’t quite get that he needed to bite it, but once he figured it out, he absolutely loved it. Now, as soon as I pick up the dental wand, he comes running, ready to bite and play. This is already the second one I’ve bought, and I’ll definitely keep coming back for more. Five stars every time – it’s brilliant!

Reply from Inventor Smart Care
I have placed an order back in August and when i followed up about it on November they said that there was supposed to be a delivery on November 24th. It’s now December 15th and still nothing. I followed up again on December 2nd and no response… if not received it by end of the month I’m raising a dispute with my bank and reporting them to add them into the scammers list

Reply from Inventor Smart Care
I have been waiting for delivery since September. It’s ridiculous. I bought 2 kits and other than confirmation of my order I’ve never heard from them. Clearly it’s a scam.

Reply from Inventor Smart Care
7weeks now still not got my order they just keep changing the delivery date Makes you wonder how many orders have they taken and still not delivered Never ever come across such a bad delivery You are not that far away from me Going to Basingstoke hospital next week so could pick it up if thats ok

Reply from Inventor Smart Care
I think the idea of it is brilliant, unfortunately my cat just wants to lick the toothpaste off and hasn’t mastered that she needs to bite it. I will keep trying to encourage her and hope that she eventually gets it.
The first time I used it, my cat bit the end off and swallowed it. Am now on 24 hour monitoring hoping it comes out the other end safely!
Worried that this happened so easily.
cats completely uninterested. hard to clean treats/toothpaste from the tooth cleaner. the metal on the wand is fairly heavy and is dangerous if trying to encourage play and the cat getting caught. not fit for purpose and incredibly expensive. Already have a wand without the metal loop, which is also too small for the dental piece’s loop to get through, meaning you get treat/ toothpaste all over your hands trying to get it off. Cheap toothpaste and cheap worm which the ends fray very easily. Incredibly disappointed.
In theory, this product is a game-changer. I put a pea-sized amount of toothpaste on the outside (rather than wasting a lot of it by filling the inside) and my cat gnaws on it for 30–60 seconds. I can tell she's really getting the back of her mouth where her teeth were starting to get some tartar. This could be a fantastic solution for cats who do not accept teeth-brushing.
However, the product fell apart within 2 weeks. It's not sturdy enough at the ends, so the chewing gradually breaks it apart. I have to watch my cat really carefully when she's using it to make sure she doesn't swallow anything. I can't spend £360 a year on these things, so I'm still looking for an alternative.
Love the concept and the service was great. Unfortunately our cat wouldn’t touch it so can’t comment on if it works. It does say we can apply for a refund so am just waiting to hear about that.
I would like to express my satisfaction with the customer service I received. I had an issue with my second item, which was promptly replaced. I have used the item with two of my cats so far and found it satisfactory. However, I would like to suggest that the company consider offering the item in a few different colours, as I have several cats and would prefer to have a wider range of options.
My cat bite it through. He managed to bite off two big chunks of it within few hours. Luckily he managed to vomit all pieces

Reply from Inventor Smart Care
It took a few days for one of my cats to trust the new toy, but he’s now quite keen. My female cat still looks at it with suspicion, but hopefully she’ll come round to it too.
I think the idea is great. One of my cats just wouldn’t bite the device despite being quite happy to chase and bop it…the other seemed to get it.
Also it’s very difficult to get the creamy dreamies into the device and the clasp is very small and difficult to clip and unclip.
Hoping my cats both tolerate the toothpaste phase.
The package arrive promptly and communication was great.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.