Terrific company who seem to really care about customer service and good value. Not only that, the speed of which the goods ordered arrive is simply first class. Can't reccomend them highly enough.
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See what reviewers are saying
I recently sent an evening email to Internet Electrical regarding a fault that arose on an extractor fan I purchased in 2023. I received a response the next morning saying that a replacement had been... See more
Absolutely clear cut 5 star review. Needed to check out some options for my order, and Courtney was absolutely brilliant. Knew her stuff, and options, and even managed to get part of my order delivere... See more
Very helpful from start to finish. I was kept updated by phone and the delivery went smoothly, infact the delivery man went above and beyond by carrying everything through for me individually as the p... See more
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Great product and returns process
They were very helpful and efficent
They were very helpful and efficent
Great experience with this company
Great experience with this company. Very competitive pricing and great communication.
Highly recommend
Great customer service and got the items fast and at a better price than the wholesalers! Highly recommend!
Great experience with this company
Great experience with this company - customer service is excellent - they helped me source/buy the correct heater and went above and beyond to ensure the sale and delivery went through without a problem - will now be my first point of call for all of our online electrical shopping - thanks Internet Electrical, great service.
All positive!
Totally agree with other positive reviews. Anni called me about an order, ensured I had what I needed, and did everything promised.
Ignore that their site looks a bit phishy, product/price/service are spot on. 5 Stars without hesitation.
Great all round.
Great selection and prices on website and very professional customer services.
Now my go to electrical company.
Highly recommend.
Best online wholesaler
I have been using internet electrical for about a year now as my main wholesaler. Good website, good prices, good products, good stock levels and on most items next day delivery. I dont think I have had a single parcel come with the wrong product or quantity of items, which cannot be said of my local wholesalers.
CHEAP PRICES + SUPERB CUSTOMER CARE
I was buying a Storage Heater, not only did Internet Electrical have the best price on the internet, but their 5-star reviews convinced me to go with them. I was not disappointed... Anni & the team go beyond customer service to provide Customer Care. Contacted from my initial order through to checking delivery, everything was explained & monitored for a quick, easy experience. First class, highly recommended, and I will definitely use them again.
What a lovely company to deal with
What a lovely company to deal with. My order was followed up so quickly with a call from Anni to check on delivery arrangements and then she stayed in touch all the way through to ensure all was on track and after delivery that all had arrived safely. I am immensely impressed and very happy.
Great customer service
Great service as always.
Swift deliveries, competitive prices, and friendly customer service when i had to make a return.
Great customer service and I returned…
Great customer service and I returned my faulty fan straight away, no hassle, I’ve used them on many occasions and very cheap prices
They went the extra mile
They went the extra mile to fulfil our order, when the item was out of stock they researched and found a suitable replacement without being asked, the replacement was agreed by us, ordered and dispatched promptly. Communication during the whole transaction was excellent. We will definitely consider purchasing other electrical items from them when relevant.
Fantastic service, product range and excellent service.
Great prices and fantastic service. The web site was easy to navigate and provided the necessary information for an informed decision to be made. After 1 year a fan I had purchased had become faulty. I contacted Internet Direct who confirmed the product was still under guarantee and replaced it immediately. A truly first class service.
10+ orders now and every one is spot…
10+ orders now and every one is spot on. Good pricing and normally arrives next day. Spoken a few times and every time they have helped and done exactly what they said they would do whilst going the extra mile. 10/10 highly recommend.
Order one day here the next ideal for a…
Order one day here the next ideal for a busy business. Staff are excellent especially Annie and Sophie. Rarely return but even that poses no problems
Highly recommend
Correcting a customer mistake
I had made a mistake and ordered the wrong item. Their customer services could not have been more helpful in finding the best way to resolve the problem and helping me at each stage in doing so.
Superb!
Superb service, contacted them as I needed lights the next day, they were really helpful and everything arrived the following day!
Extraordinarily company !!!!
Extraordinarily company to deal with very helpful & efficient service.
A big thank you to Anni in customer service, who personally took care of everything from start to finish.
Outstanding customer service
Excellent customer service
I contacted Internet Electrical regarding some electric radiators that I needed the next day if possible.
Although it was gone 15:30 when I contacted them, the nice lady (Anni) I spoke to was extremely helpful and when I told why I needed them the next day she said she would see what she could do for me.
With that Anni spoke to the company's despatch manager, who said he would hold the Fed-Ex driver if I placed the order straight away, and then would despatch the rads.
I did as requested and Anni phoned me back to say the rads had been sent out with Fed-Ex. Anni also suggested that if I was to pay £20 for before mid-day delivery she would contact Fed-Ex to change the delivery to "Before 12".
I paid the extra (which I was more happy to do) and I received the rads at 11am.
I cannot praise Anni and the despatch manager enough, and the service I received was exceptional.
Well done Internet Electrical, if I was to need anything else electrical in the future I know where I would go to first.
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