International Drivers Association Reviews 

3,806
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,165 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and the exceptionally quick customer service responses received through online chat and email. Many people note that the official website is very easy to navigate and digital documents arrive promptly on the exact same day of application. Some reviewers were not happy with initial technical hurdles, such as experiencing unexpected difficulties uploading pictures or trying to add additional drivers on the platform. However, customer support agents quickly resolved these technical issues and provided friendly guidance to ensure consumers could complete their applications smoothly.

What people talk about most

Staff

People report positive experiences with staff, highlighting the quick and professional assistance provided by... See more

Customer service

Users describe positive interactions with customer service, highlighting fast and efficient assistance... See more

Service

Reviewers mention positive feedback about service, highlighting quick processing times and helpful support... See more

Response time

Clients share positive opinions on response time, expressing high satisfaction with fast and efficient... See more

User experience

Customers had positive experiences with user experience, highlighting the super fast and smooth online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sheila was immensely helpful and guided through what for me was a very tricky thing to do. I'm not techy [its an age thing] and having been recently widowed, my brain still gets easily confused by end... See more

Company replied

Rated 5 out of 5 stars

We've used this company before and had a great experience. This time there was a little issue with the website not accepting our uploaded photos or phone number. However, Shella was willing to go the... See more

Company replied

Rated 5 out of 5 stars

I needed my paperwork sorted with a fairly tight timeline, and the International Drivers Association made it painless. Everything arrived promptly, exactly as described. What really made the diff... See more

Company replied

Rated 5 out of 5 stars

It's been more than 5 years using this website to issue my family's international driving licenses. It's incredibly reliable and fast to order. A huge thanks to April who assists us in every step of t... See more

Company replied


Company details

  1. License Bureau

Written by the company

An IDP is a legal requirement to drive or rent a car in several foreign countries. It is also a United Nations regulated travel document for your safety and peace of mind while abroad. We've served over 5,000 customers from over 150+ countries since our inception in 2016. We meet the strict guidelines of the Vienna Convention on road traffic of 1968.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(3,806)

1,264 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding, super fast service — Thank you Jerald!

I had an urgent requirement to get an International Driving Permit for our client who was already traveling abroad, and International Drivers Association delivered beyond expectations! The application process was seamless, the digital translation was approved almost instantly, and the physical booklet was processed without any hassle.

A special thanks to Jerald for the incredible support, clear guidance, and prompt assistance throughout the order process. Outstanding customer service! Highly recommend IDA for anyone in need of a quick, reliable international permit.

7 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your wonderful feedback! We’re delighted to hear that our service was seamless, fast, and reliable, especially for your urgent request.

We’re especially grateful for your kind words about Jerald and glad that he was able to provide clear guidance and prompt assistance throughout the process.

We truly appreciate your recommendation and support.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Jerald was very helpful and responded…

Jerald was very helpful and responded very quickly. I'm very satisfied with the service. 😊

5 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your wonderful feedback! We’re delighted to hear that Jerald was very helpful, responded quickly, and provided excellent service.

We truly appreciate your satisfaction, support, and kind words. 😊

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Jerald is the best

Jerald is the best

5 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your wonderful feedback! We’re delighted to hear that you had such a great experience with Jerald.

We truly appreciate your kind words and support.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Good service

Good service, thanks to Jerald

5 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your kind feedback! We’re delighted to hear that you had a good experience and that Jerald was able to assist you.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Very helpful

Jerald was very helpful when I had an issue with processing my order.

5 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your kind feedback! We’re delighted to hear that Jerald was able to assist you and resolve the issue with your order.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Wonderful help from Jerald

Wonderful help from Jerald. Completed my assistance request in a very timely manner and with much attention to detail. 100% recommend

5 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your wonderful feedback! We’re delighted to hear that Jerald provided timely and detailed assistance.

We truly appreciate your 100% recommendation and support.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

jerald was very kind and helpful

jerald was very kind and helpful. thanx

5 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your kind feedback! We’re delighted to hear that Jerald was very kind and helpful throughout your experience.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Costumers support service was very good…

Costumers support service was very good and fast ! Shella was very helpful, polite and patient ! Thank you Shella !

5 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your kind feedback! We’re delighted to hear that Shella provided such fast, helpful, polite, and patient support.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

I have found my self in the situation…

I have found my self in the situation where your services have been very helpful.It was very easy and quick to be able to be on the road with my new International Driver License .With regards Konrad Glowczynski

2 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello Konrad,

Thank you for your kind feedback! We’re delighted to hear that you found our service easy and quick, helping you get on the road with your International Driving Permit.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

I had such a good experience getting a link to my digital copy

I had such a good experience with the international drivers association when needing a digital copy of my international drivers license. Two agents, Shella and April were so helpful and helped me get everything in order. Thank you so much 😊✨💛

4 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your wonderful feedback! We’re delighted to hear that Shella and April were so helpful and made sure everything was in order for your digital IDP.

We truly appreciate your kind words and support. 😊✨💛

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Alev was super helpful!

4 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your kind feedback! We’re delighted to hear that Alev was super helpful and provided you with great assistance.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Quick and professional.

Quick and professional.
Alev from the International Drivers Association provided top-notch service. He checked my order immediately, answered all my messages instantly, and was very helpful. Thank you for the great support!

4 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your wonderful feedback! We’re delighted to hear that Alev provided top-notch service with quick responses and helpful assistance.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Superb service from Reychel

Superb service from Reychel. Super fast responses, very helpful and very friendly.

4 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your wonderful feedback! We’re delighted to hear that Reychel provided superb service with fast responses and friendly, helpful assistance.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Great experience overall

Great experience overall. Jerald was a great help, would definitely recommend

3 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your wonderful feedback! We’re delighted to hear that you had a great experience and that Jerald was able to assist you.

We truly appreciate your recommendation and support.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Very fast and efficient

Very fast and efficient.
All issues solved very quickly.

3 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your kind feedback! We’re delighted to hear that you found our service very fast and efficient, and that all your issues were resolved quickly.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Jerald is a great staff with good…

Jerald is a great staff with good customer relations

3 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your kind feedback! We’re delighted to hear that Jerald provided great customer service and made a positive impression.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

I applied for the IDP online and…

I applied for the IDP online and completed everything within 8 to 10 minutes. Reychel from the customer service team contacted me by email and was extremely helpful. The assistance provided was excellent, making the entire process smooth and hassle-free.

3 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your wonderful feedback! We’re delighted to hear that you completed your IDP application so quickly and that Reychel provided excellent assistance.

We’re glad she helped make the entire process smooth and hassle-free. We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Reychel was great.

Reychel was great.

3 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your kind feedback! We’re delighted to hear that Reychel was great and that you had a positive experience with our service.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

(Reychel was outstanding and so helpful…

(Reychel was outstanding and so helpful thank you

3 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your kind feedback! We’re delighted to hear that Reychel was outstanding and so helpful throughout your experience.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

This company seems to be a good one to…

This company seems to be a good one to work for. Motivated staff, helpful and always respond to emails within 30 minutes of sending query.
Reychel has been Handling my IDP and she has been so proficient, professional and pleasing to deal with.
Thank you all for making my life as an expat smoother.
I truly appreciate it

3 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your wonderful feedback! We’re delighted to hear that you found our team responsive, helpful, and professional.

We’re especially glad that Reychel has been proficient and a pleasure to deal with throughout your IDP process.

We truly appreciate your kind words and support.

Kind regards,
International Drivers Association

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