Ordered flowers to be sent to a friend recovering from surgery. Was very disappointed when I saw when visiting her. Very poor display, Definitely not worth the money . Would have been better buying... See more
Company replied
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Ordered flowers to be sent to a friend recovering from surgery. Was very disappointed when I saw when visiting her. Very poor display, Definitely not worth the money . Would have been better buying... See more
Company replied
My flowers were from Greenfingers in Worthing…..absolutely delightful mix of blooms, delivered on time, perfectly put together and lasting well. I enjoy seeing them and they lift my spirit every time... See more
Company replied
Le foto dei fiori sono molto belle. l'ordine è veloce C'è solo un problema, poco spazio per l'intestazione che oltre a Sara Pisani era: : Department Sudies of Psychosys - Institute of Psychiatric P... See more
Company replied
I ordered flowers to be sent to my daughter in Canada I chose the Bee Happy as the picture showed a bee on the vase. The bee has a special meaning to the family which is why I chose the display. My da... See more
Company replied
Interflora Italia - Il sito web interflora.it permette l'acquisto online di fiori, piante, regali e composizioni di fiori. Interflora garantisce la consegna in poche ore e ovunque in tutto il mondo grazie ai suoi 58.000 fioristi.
Via Sorteni, 5, 20900, Monza (MB), Italy
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The order was taken, the flowers were not delivered and only three day later they told me they had cancelled the order. They offered a small discount on my next purchase as an apology. I won't be using it as I don't want to risk the same situation.

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The flower and the gift was not as the same as shown in picture . Not worth the money

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Not enough information on the delivery time and no option to pick a time... been waiting all day and still no flowers delivered

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Good selection of products and communication of delivery

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The flowers were beautiful and delivered timely. Excellent experience, as ordering from abroad for a big birthday - only minor point for improvement: would be great to have the website in English, though I've definitely learnt some Italian with making the order! :))

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I ordered Birthday flowers for my step mother in Itally. They never arrived. I tried to contact them twice, but no response. I got a refund via PayPal quickly, but otherwise dreadful service.

Reply from Interflora
The team demonstrates a high degree of professionalism, punctuality, and courtesy. Furthermore, the floral arrangements are of exceptional quality.

Reply from Interflora
Yes as stated in your website, your phone call telling delivery time on this special day to Gina D'ambrosio was a must to ensure she would be there to receive the beautiful flowers, a million thanks. :)

Reply from Interflora
Ordered from across the continent and it was super easy procedure!

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the product was not the same as the page, no bouquet and flowers really in bad conditions.

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Great service, fast delivery, bouquet like on photo. I ordered delivery in the morning for Canada and it was delivered during that same day as it was described on the site. I am always using Interflora for special occasions for my family and friends in USA and Canada!

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It was great, very easy. I ordered from Canada 🇨🇦 and my Zia in Italy loved her flowers. Thank you

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Beautiful flowers well worth the money!
5 star service

Reply from Interflora
I ordered a nice bouquet for my step mum birthday.
Ordering and paying is easy but no news, no tracking service was working and obviously no flowers were delivered !!!!!!!!
No news at all until I contacted them and besides the refund and a 10 euros voucher they seems that they couldn’t care less !!!!
Shitty service

Reply from Interflora
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