I’ve been using Interaction Design Foundation since 2017, and it has been a valuable platform throughout my career as a UX designer. One of the biggest strengths is that the courses are sel... See more
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The Interaction Design Foundation (IxDF) is a global design education institution. Established in 2002, we pioneered online video-based courses a decade before online learning became mainstream, at a time when AI, user experience (UX), and user interface (UI) design were barely recognized as distinct disciplines. Today, IxDF offers evidence-based curricula taught by 250 industry leaders, grounded in both industry practice and peer-reviewed research. With 1.2 million enrollments and local chapters in 495 cities across 105 countries, IxDF is the largest and longest-running design education institution in the world. IxDF is where leading practitioners and researchers in design and AI come together to build online education that sets the gold standard for the industry. Our entire institution is built around a singular focus on design and AI. This allows us to build curricula of depth and rigor with industry leaders. Learn from 40 courses and 155 master classes, from beginner to advanced. Trusted by 1,576 companies.
8310 , Austin, United States
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I love the platform, is mostly easy to use, the lessons and certificates have a great value to me as team leader and to my associates that gain not only the skills but a way to prove it, they are extremely happy that we partnered with the UX Foundation Interaction Design through the enterprise profile.
There are certain opportunities but overall, great support, the variety of topics are up to date and very useful, the scoring of each person work is well thought, I feel we actually learn.

Reply from IxDF - Interaction Design Foundation
IxDF has been an invaluable resource in my journey as a UX professional. The courses are well-structured, detailed, and designed to accommodate both beginners and experienced practitioners. The Black Friday offer I recently availed was resolved seamlessly by their support team, who went above and beyond to ensure a great experience.
What sets IxDF apart is their dedication to continuous improvement based on user feedback. Their library of Master Classes and resources has significantly elevated my skills and confidence in UX design. Highly recommended for anyone passionate about mastering UX!

Reply from IxDF - Interaction Design Foundation
IxDF is a gold mine of information and a plethora of knowledge on UX design. I'm very excited about this career journey, especially with high-quality courses and masterclasses being taught by industry experts. Highly recommend!
By the way, the support response was prompt, smooth, kind and efficient. Thank you.

Reply from IxDF - Interaction Design Foundation
One of the strongest elements of IDF is the accuracy and clarity of the content. Everything you learn applies to many industries and helps you understand today's problems and how to better resolve them through the UX complex journey.
Special mention to the team and Rikke for always been willing to help and go above and beyond!

Reply from IxDF - Interaction Design Foundation
It’s a fantastic website for UX designers of all levels. They provide up-to-date courses on all the important topics in the industry. It helps a lot to stay up to date in this ever changing market.

Reply from IxDF - Interaction Design Foundation
The UX for VR course helped me connect my prior UX knowledge with specific topics in the world of virtual reality, offering a well-balanced mix of theory and practical exercises that made the learning process engaging and applicable. The content was clear, engaging, and well-structured, providing valuable insights into designing immersive virtual reality experiences. I truly enjoyed the course and would highly recommend it to anyone interested in exploring UX design for VR.

Reply from IxDF - Interaction Design Foundation
Clear & easy UX own lifelong learning jouney from different perspectives (UX roles, learning modules curricula, video master classes, documentation & templates).
Possibility to be part of communities.
Appreciate the direct contact and solution oriented mindset.

Reply from IxDF - Interaction Design Foundation
Rikke is great and responds immediately. The courses are valuable and one is guaranteed to have been part of a well-cared-for learning process, with well-prepared professionals in their areas of expertise.

Reply from IxDF - Interaction Design Foundation
I have been an IxDF member for 2 years for now and, really, there aren’t enough words to describe my positive feelings about it. I have taken courses on other platforms before as well, but only with IxDF I have felt such eagerness to actually come back and take more in – the content has been made really easily digestible.
In addition to the engaging courses, as a member of the IxDF, I would really emphasize the fact that they also offer regular (and high-quality) masterclasses (these ones I looooove the most!).
Oh and, the customer support / team behind the content? Say no more – truly exceptional as I have also already mentioned in my title here. My communication with Rikke has been so heartwarming, sincere and helpful… Thank you for that, Rikke.
Rikke has always answered me in a matter or hours and, helped out even with some personal disturbances that have come on the way of continuing with the courses.

Reply from IxDF - Interaction Design Foundation
The Empathy I felt by IDF was incredible, I had problem on my payments and I felt that IDF can understand my situation and problems.

Reply from IxDF - Interaction Design Foundation
Top tier content. The only place where serious product designers should take classes. So many well researched articles from prominent designers.

Reply from IxDF - Interaction Design Foundation
I subscribed to the platform thinking that the billing was monthly and got charged annually. I reached out for help and had a super kind and helpful response from the team. Thank you very much!! If you ever offer a monthly plan, I might consider coming back.

Reply from IxDF - Interaction Design Foundation
I’ve had a wonderful experience with the Interaction Design Foundation (IxDF)! The courses are well-structured, and I appreciate how responsive and supportive the team is. After completing a course, I had some UX suggestions, and the co-founder reached out personally with a positive and thoughtful response, which was truly encouraging. It’s clear the team is dedicated to constantly improving the platform for learners. IxDF is a fantastic resource for anyone looking to deepen their design knowledge and skills!

Reply from IxDF - Interaction Design Foundation
Very helpful courses with plenty of information to help advance your career.

Reply from IxDF - Interaction Design Foundation
I have taken multiple courses with IDF, from Journey Mapping to Creating a UX Portfolio, and their courses are truly top-notch. The content is well-structured, and they have an excellent approach to delivering lesson plans. I would highly recommend IDF to UXers looking to upskill.
Additionally, the customer support is outstanding. I had a subscription query that was quickly resolved, and to my surprise, the assistance came directly from Rikke, the co-founder and Editor-in-Chief. Her hands-on approach and dedication to ensuring a positive experience exemplify the company’s commitment to quality, giving me an even stronger appreciation for the work they are doing.

Reply from IxDF - Interaction Design Foundation
A friend of mine, a UX designer for a large Fortune 500 company, recommended Interaction Design Foundation as a helpful resource to help kickstart my UX career. I found the courses intuitive, easy to use, and flexible for my schedule since you can learn at your own pace. Compared to other UX programs, IxDF is a relatively affordable investment for most.

Reply from IxDF - Interaction Design Foundation
Great place to push your career and learn from experienced people

Reply from IxDF - Interaction Design Foundation
Great customer support and awesome courses with some gamification for motivation

Reply from IxDF - Interaction Design Foundation
Some courses are valid (like Agile methodology or Conduct Usability test), other too generic (like Design for Augmented and Virtual Reality).
It really depends on your level of expertise. In general I will reccomand it.
Great customer support.
An advice, let the email and personal page be more clear about the renewal.

Reply from IxDF - Interaction Design Foundation
I reached out to Interaction Design, and their response was quick, helpful, and full of options to support my learning. Their free resources are top-notch and really show their commitment to making UX education accessible. Grateful for their guidance—highly recommend Interaction Design for anyone serious about UX!

Reply from IxDF - Interaction Design Foundation
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