I’ve been using Interaction Design Foundation since 2017, and it has been a valuable platform throughout my career as a UX designer. One of the biggest strengths is that the courses are sel... See more
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The Interaction Design Foundation (IxDF) is a global design education institution. Established in 2002, we pioneered online video-based courses a decade before online learning became mainstream, at a time when AI, user experience (UX), and user interface (UI) design were barely recognized as distinct disciplines. Today, IxDF offers evidence-based curricula taught by 250 industry leaders, grounded in both industry practice and peer-reviewed research. With 1.2 million enrollments and local chapters in 495 cities across 105 countries, IxDF is the largest and longest-running design education institution in the world. IxDF is where leading practitioners and researchers in design and AI come together to build online education that sets the gold standard for the industry. Our entire institution is built around a singular focus on design and AI. This allows us to build curricula of depth and rigor with industry leaders. Learn from 40 courses and 155 master classes, from beginner to advanced. Trusted by 1,576 companies.
8310 , Austin, United States
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The Interaction Design Foundation (IxDF) has been instrumental in transforming my service design skills. As a member since 2016, I've witnessed firsthand how their innovative and straightforward learning approach makes complex concepts accessible and engaging.
What sets IxDF apart is their commitment to evolving their content in tandem with the latest advancements in technology. This ensures that learners like myself are always equipped with up-to-date knowledge and best practices. The continuous update and refinement of their curriculum demonstrate their dedication to providing the most relevant and impactful education in the field of design.
Moreover, IxDF fosters a strong sense of ownership and community among its members. They make you feel like an integral part of a vibrant, supportive network of design professionals. Thanks to IxDF, I have gained and still gaining valuable insights and practical skills that empower me to create exceptional user experiences.
I want to send a special thanks to Rikke Friis for her outstanding commitment, taking the extra mile to ensure members get the best support to achieve the best learning outcomes.
The IxDF is an indispensable resource for anyone looking to stay ahead in the ever-changing landscape of design and technology.

Reply from IxDF - Interaction Design Foundation
An excellent educational and professional resource. It is so valuable to have such depth and breadth of courses in one place. Members receive excellent and responsive support as well.

Reply from IxDF - Interaction Design Foundation
I’ve enjoyed learning with IDX for years now. Master classes to peak into new topics combined with deep knowledge about conventional and trending design topics combined with a friendly touch in all contacts make up for a great learning experience that moved my knowledge toward - even as a product manager. Greatly recommend IDX

Reply from IxDF - Interaction Design Foundation
I firstly became an IxDF member 3 years ago and recently renewed my membership. During the renew process, Rikke answered all of my questions quickly and they provided me with a discount. Reaching out IxDF’s support team was so easy and time-saving. When I consider the context quality, I can say that seniors can find something to learn too. This platform is not only for juniors. Learning experience of IxDF has a crucial role in my career.

Reply from IxDF - Interaction Design Foundation
I just started the course “User Research: Methods and Best Practices”, so my review will not be complete. I have done user experience research before, but it was important for me to hear from practicing UX professionals about the need for it.
The motivation I received helped me conduct a study in which I identified the company's values as seen by users of its product, and also conceptualized these values in one deep concept and identified the main difference of the company in the market. The presentation based on the research contained enough arguments, supported by facts, for the company's management to begin to take action on this new information.
My next step will be to conduct a study of interactions within the company to improve its sustainability. It will probably be necessary to shift the system of values and measures from artificial ones, such as money and fame, to natural ones, such as health and education, which Don Norman talks about in his course "Design for a Better World".

Reply from IxDF - Interaction Design Foundation
The customer service is excellent—they're responsive, understanding, and efficient. The courses are also of high quality, offering a great learning experience for anyone interested in interaction design.

Reply from IxDF - Interaction Design Foundation
Interaction Design Foundation offers material that is 100% focused on UX, which sets it apart from many other e-learning platforms.
However, a major drawback is their pacing system, which forces a mandatory pause of a week or more between course sections. While I understand the intention might be to encourage reflection or prevent rushing, this rigid structure severely disrupts the learning flow. It’s frustrating to engage actively for 1-2 hours, only to have your progress halted for days. This disrupts momentum and forces me to juggle multiple courses simultaneously just to stay productive.
The pacing feels like a deliberate mechanism to stretch out memberships, as it artificially limits how quickly you can complete courses. As a learner, this is counterproductive

Reply from IxDF - Interaction Design Foundation
For any current/aspiring UI/UX professionals/students, do not hesitate to invest in the courses/membership with the Interaction Design Foundation. The breadth and quality of the course material is outstanding. I have learned so much from them, and most recently, I took a fantastic course on using AI for design. It is such a worthwhile and valuable investment that I will continue to make.

Reply from IxDF - Interaction Design Foundation
I’m currently taking the UX Design course with the Interaction Design Foundation, and it has exceeded all my expectations. The curriculum is incredibly well-structured, combining theoretical knowledge with practical exercises that make the concepts easy to apply in real-world scenarios.
The flexibility to learn at my own pace is a huge plus, especially with a busy schedule. The quality of content, expert instructors, and the supportive community of learners have made this a truly enriching experience.
Affordable membership, and unlimited access to all the courses is the best advantage of being a member of this organization.
Thank you for making this as a great community based learning center.

Reply from IxDF - Interaction Design Foundation
Same as most people, no information prior. They billed me for annual membership without any notice! NEVER AGAIN! Now i see that it is their pattern so I have no hope but i contacted local Customer protection agencies as this is not legal in Europ i believe!

Reply from IxDF - Interaction Design Foundation
A great community I have been with since 2021. I am always impressed with the level of education and knowledge here.
Excellent learning experience. Resources and tools are all well-organized and pretty user-friendly.
Recently, I've gotten an opportunity to experience their remarkable customer support. They are efficient in response, understanding, and seem very concerned about the experiences one shares.
It is very seldom that one gets to work with a team dedicated enough to ensure everything is smooth and your back is covered.
I highly recommend this platform for anyone looking to grow, learn, and be part of a worldwide community!

Reply from IxDF - Interaction Design Foundation
As a subscriber, I've seen IxDF evolve into an all-encompassing ecosystem for UX learners and enthusiasts, offering an impressive range of learning resources. The content will prove useful to any IT or Business professional as design and UX are such key components in building a successful product.
Their customer service and follow-ups are excellent. It was a pleasure communicating with Rikke from IxDF to get an issue related to my subscription renewal resolved.

Reply from IxDF - Interaction Design Foundation
I've been a proud member of IxDF for the about 6 years, and it has been a game-changer for my career as a designer! The courses are not only affordable but also packed with the latest insights from industry experts. Whether you're a beginner or an experienced professional, IxDF provides the resources you need to stay ahead in this competitive field.
The platform is a must-have for any designer who wants to stand out and continually grow. Plus, their support team is exceptional – always ready to help with any queries. Highly recommend IxDF to all designers out there!

Reply from IxDF - Interaction Design Foundation
Interaction Design course system is really helpful to keep your own pace while not rushing even if you want to. It's about learning not just collecting certificates like a race horse. Being able to take classes in text and video is efficient and keep your focus longer than I expected. Besides the courses, you can get webinars from many different specialists who are the best in their areas is such a unique opportunity also.

Reply from IxDF - Interaction Design Foundation
Impressed by the quick and helpful response from the Interaction Design Foundation team! They resolved my issue promptly and went above and beyond to ensure a great experience. Thank you!

Reply from IxDF - Interaction Design Foundation
"IxDF is doing an excellent job. As someone working in a related field and looking to transition into a UX career, I struggled to find an affordable resource that provided comprehensive and actionable skills—until I found IxDF. The platform has taught me a great deal, and I’ve been able to apply and showcase these skills in my professional journey.
The only reason I'm not giving a full 5-star rating is that I personally find reading extensive amounts of material tiring, as I’m not particularly a 'reading' person. That said, the video lessons are absolutely perfect and incredibly engaging.
Additionally, the customer service and support are outstanding. Any issues I encountered were addressed promptly and professionally. Overall, IxDF is a fantastic platform for anyone looking to dive into UX design!

Reply from IxDF - Interaction Design Foundation
Very good course, interesting and engaging, plus one can do it at own pace. Well structured and covers a range of topics and ideas on Service Design which are easy to apply in practical ways.

Reply from IxDF - Interaction Design Foundation
As a visual designer and a busy mom of two, Interaction Design Foundation has been a lifesaver. Their self-paced UX courses fit perfectly into my schedule, allowing me to learn at my own pace. With its wealth of resources, IDF is the ideal platform for anyone looking to dive into UX design. It's truly the best place to upskill in UX, offering quality content and a supportive community. Highly recommended for busy parents and professionals alike!

Reply from IxDF - Interaction Design Foundation
I’ve been exploring Interaction Design Foundation’s site, and it’s a goldmine for anyone passionate about UX/UI design or interaction design! 🎨💻 The courses are well-structured, up-to-date with industry trends, and led by experts who really know their stuff. I love how they blend theory with practical examples—it’s perfect for both beginners and seasoned professionals looking to level up their skills. 🚀
The community is another standout feature—engaging discussions, networking opportunities, and a supportive vibe that makes learning so much more rewarding. 💡🤝 Their design resources and career advice are top-notch, making the membership fee more than worth it.
If you’re considering joining, don’t hesitate—it’s a career investment you won’t regret! 🙌

Reply from IxDF - Interaction Design Foundation
Interaction Design courses provide a hands-on, engaging experience, covering everything from UX research to AI and accessibility. With expert instructors, the platform is perfect for both beginners and experienced designers looking to sharpen their skills. The well-organized lessons, combining videos, text, and practical assignments, make learning both enjoyable and effective. The last course I took, “AI for Designers,” was especially insightful, showing how AI can be seamlessly integrated into the design process. It was incredibly useful for UX research, as AI greatly reduces the time spent on tasks, boosting efficiency. I’m excited to apply this knowledge and incorporate it into my daily design work.

Reply from IxDF - Interaction Design Foundation
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