Insurte Reviews 370

I was able to get travel insurance for a Schengen Visa application. The process was so simple, easy, and streamlined. Even when I needed urgent amendments to my policy (due to mistakes made on my part during the application), they were quick to help me via email. Highly recommend, and many thanks to Brad from Insurte who helped me with the amendments.

It was fine with the process

Excellent and quick response with smooth system

Taking out the policy was easy and the service was always prompt and kind. Paul handled my case and was very helpful indeed.

Great customer service, quick response to emails and case created for each query which is followed very meticulously. Positive experience, will definitely buy any future insurance for travel from here.

It was easy and fast. Insurance generated in few minutes. No stress

They reached out and solved the problem. I will be getting another policy with them now.
Don't expect a refund if you need to cancel within the terms.

I bought the wrong policy! .. I cancelled it 10 days in and the response was quick, professional and resolved in a couple of emails. Refunded as promised within 2 days.. exceptionally good and rare customer service - highly recommended

Great service! Respond immediately and answer all queries clearly. Give you clear instructions on what to do in cases of Refund or even a change of dates and a destination.
Highly recommended.

I had a very positive experience with Insurte. I needed to request a refund after making a mistake in my travel dates, and they were responsive, helpful and efficient. Definitely recommend using their services.

I was notified that a current Travel insurance contract will be renewed automatically and the contract was no longer required. I sent a mail to Insurte and within less than 24 hours I received confirmation that the contract is terminated and the refund activated. The customer relations consultant (Paul) was very professional and efficient. I can highly recommend Insurte Travel for your travel insurance.

Appreciate the prompt reply made on my request for refund and its immediate approval when our travel was cancelled.

Such an efficient customer service.

Quick and efficient customer service.
I made a mistake on my son's insurance and I was worried if the issue would be resolved in good time because we had an visa interview in less than 24 hours. Luckily this was resolved at the speed of lighting. Thank you

I had a visa application delayed at the embassy meaning my insurance wqs already in motion and was on the 3rd day. I quickly sent mail to Insurte explaining my circumstances, within 10minutes I got a reply telling me what documents to send and how to to go about ky application with a template, I replied the mail using the information given plus requested documents, I can comfirm within some fews minutes I got a very favourable response that inspire of my contract (insurance) already in motion,they are putting a hold on my insurance pending my a decision on my visa application, this to me is human and excellent service provided and with the rapid response to their mail,I am yet to experience any service delivery company that are fast and responsive to mails from their clients. The second time I had experienced that,Insurte is your- go-to insurance i can recommend.

I recently experienced a cancellation of my appointment and a discontinuation of my insurance coverage. However, after contacting the company via email, my issue was handled promptly and professionally. They refunded my payment without delay. I truly appreciate their helpfulness, courtesy, and efficiency throughout the process. Their quick response and excellent customer service made a difficult situation much easier to resolve.

Karine was very responsive and clear on the steps I needed to take to resolve my issue.

The application process was really easy and really quick. We received an electronic confirmation of coverage just minutes after we started the application.