Excellent they insured my husband when nobody else would, for both our trips to the USA. My husband is as fit as a fiddle after having a stent fitted 10yrs ago, but still the other companies would... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
In May I Struggled to get cover at all after having had lung cancer. InsuranceWith were able to give me a reasonable quote for a single trip which i accepted. Now decided to go abroad again so didn't... See more
Easy to find medical conditions that relate to you. Reasonable price compared to other policies. Good to find insurance for transplant patients and not be refused . We have not travelled yet so cannot... See more
Hayden was very helpful and clear. Lots of questions due to health issues but dealt with very well.Quote given and accepted in just over 1 hour on phone. Details in email within a couple of hours whi... See more
Company details
About Insurancewith
Written by the company
At Insurancewith, we believe everyone deserves a holiday. We offer something a bit different. We don’t charge more than we need to on your medical declaration (we don’t think it’s right to make money from your situation) and won’t charge you more than necessary for quality cover.
You have the option of chatting through quotes and queries with one of our trained advisors as well as using our online quote system. We are very proud of the service we provide and the savings our customers make.
Insurancewith was created to offer people with medical conditions access to affordable travel insurance. All our customer service operatives are fully trained in medical screening, so you can be sure your call will be dealt with in a sensitive and professional manner.
About Us
Written by the company
- Affordable travel insurance for people with medical conditions.
- We specialise in medical travel cover and our policies are created by people with a personal understanding of both long and short term medical conditions. By working with charities, clinical specialists, and you – our customers – we’re always improving our understanding to create products and services to meet your needs. It’s all part of our efforts to address any of the issues people have when looking for specialist travel insurance.
- Awards & Nominations
- We are proud of our work, which helps so many customers find suitable travel insurance at an appropriate price. In 2024, we won the Outstanding Services to Customer award at The Broker Innovation Awards. As well as this, in 2024 we are a finalist in the Insurance Times Awards 2024, in the Customer Champion of The Year category. Along with, finalist in the Insurance Choice Awards 2024, for Best Travel Insurance Provider, Customer Service Champion and Treating Customers Fairly Champion. Fiona Macrae, Founder of Insurancewith, was nominated for Women in Insurance Awards, 2024, and we were also a MoneyFacts Finalist, 2024.
- Personalised medical screening
- We have a specialist person-to-person medical screening for people with more complex medical conditions. Everyone reacts differently to a medical condition and you may not be able to tick all the boxes during an online medical screening, this is where the person-to-person screening comes in. Call us on 0333 005 1066
- Featured in the Which? Best Rate Tables
- To view the Best Rate Policy tables for travel insurance online please follow the link: https://www.which.co.uk/money/insurance/travel-insurance/travel-insurance-reviews/best-and-worst-travel-insurance-ad1xp1C7eKFR
- Charity Donation
- When you take out a policy with Insurancewith, we’ll also donate £1 to charities that help support people like our customers every day. We support a number of charities including FACT, YourSimPal and Make 2nds Count to name a few.
- Air Doctor Connect
- As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!
How we started:
Fiona Macrae
After Fiona Macrae, Insurancewith’s founder, was diagnosed with breast cancer in 2005, she found it almost impossible to get affordable travel insurance. Like anyone else, she was looking forward to a holiday, but sensibly-priced cover seemed out of reach.
Insurancewith was created to help people with all kinds of conditions – including cancer, mental health, epilepsy, and many disabilities – get the most suitable cover for your personal needs at a price to suit your budget.
Contact info
Suite 12, 20 Churchill Square, ME19 4YU, Kings Hill, West Malling, United Kingdom
- insurancewith.com
Insurancewith Travel Insurance
4.7
Excellent
14K reviews
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Hayden was very helpful and clear
Hayden was very helpful and clear. Lots of questions due to health issues but dealt with very well.Quote given and accepted in just over 1 hour on phone. Details in email within a couple of hours which was excellent speed. Just waiting for paper copy in post.
Many thanks for a very efficient service throughout.
16 October 2026
OK but had to re-enter all conditions again
It was an OK experience but I finished up having to re-enter all medications and conditions. Would have been much simpler to be asked to review all pre-declared items and confirm continued applicability.
16 October 2026
My second time using Insurancewith and…
My second time using Insurancewith and very happy with the service.
8 October 2026
Did an online quote then spoke to…
Did an online quote then spoke to someone on the phone to confirm the cover given as we couldn’t believe the difference from asking another company. The gentleman was extremely helpful and the cover I got was amazing for the medical issues I have at this time, which now allows to travel further reasonable cost which I didn’t think was possible. Very experienced staff and very patient.
15 October 2026
I spoke to a person who helped me…
I spoke to a person who helped me through the application, it is far easier that just filling in a form, and more personal.
Having spoken to the agent she was able to talk me through the pricing structure and give me a quote.
Subsequently I took out a policy.
15 October 2026
I had very nice experience
I had very nice experience. I recently bought travel insurance for 2 separate holiday price was great and the person I spoke to over the phone was so helpful. I am going to buy travel insurance again and again. Thank you very much .
15 October 2026
Staff are so welcoming
Staff are so welcoming, gives the best customer service and so helpful.
8 October 2026
Satisfied customer
I did a quote but was unsure of the date we were travelling. It was so easy to retrieve the quote to amend and it also saved all our medical conditions so we didn't have to enter them again. The prices quoted were very good.
15 October 2026
Thorough service
15 October 2026
Very uncomplicated conversation about…
Very uncomplicated conversation about my policy.Best price and great cover.
15 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Amateur
Tried to get quote for multiple conditions. Screening went on for ages, then declined for something that Allclear covered without any problem. Not convinced they really know what they are doing.
14 October 2026
Unprompted review
Reply from Insurancewith
Hello,
Thank you for taking the time to leave us a review and I am sorry to learn of your experience.
So we can look into this further for you, please can you email us on responses@tifgroup.co.uk and provide your full name, DOB and post code.
Kind regards,
Claire
Insurancewith Team
Second Time
This is the second time of using Insurewith and the customer service was very good when I had a query about a medical condition.
13 October 2026
Nice easy transaction
Nice easy transaction. Easy to navigate. Good value.
Contact direct if necessary. ( booked a call back )
Not needed to claim yet so can't review that side of the business.
7 October 2026
Very easy to navigate the website
Very easy to navigate the website also I have an illness and it was a very good price
7 October 2026
CLEAR
It was easy & professional in dealing with my request to obtain a renewal of my insurance with InsuranceWith
13 October 2026
Oh my God can’t believe it my wife has…
Oh my God can’t believe it my wife has lung cancer for about 3 years last year booked travel insurance with all clear for 1 year at the cost of 1924.97 my wife cancer has been stable for over 2 years just taking 1 tablet a day some people told me to try insurance with so glad I did one year’s insurance cost 581 .93 one single trip cost 154.05 unbelievable which I booked today many thanks insurance with
13 October 2026
Unprompted review
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