Insurance Revolution Reviews 

2,689
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,297 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional support received from advisors who go above and beyond to find tailored insurance solutions. People note that the helpful staff is professional, extremely knowledgeable, and patient when explaining complex policy details clearly. Consumers also greatly appreciate securing wonderful deals with significantly reduced premiums compared to alternative options available online. Some reviewers were genuinely not happy with unexpected high charges for policy modifications and dealing with expensive subsequent renewals. Clients additionally mentioned receiving multiple emails from different uncoordinated contacts regarding their ongoing insurance requests and subsequent policy changes.

What people talk about most

Staff

Customers had great satisfaction with the staff, consistently describing team members as brilliant,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick, efficient, and stress-free... See more

Customer service

Users describe positive interactions with customer service, often highlighting fast response times and... See more

Price

Customers consistently note positive experiences with price, often highlighting very competitive quotes and... See more

User experience

People report positive experiences with user experience, noting that terms and conditions are explained in a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I called Insurance Revolution because, in my mind, what I was looking for could not be obtained via a simple online quotation. I needed comprehensive insurance in my limited company's name for a busi... See more

Company replied

Rated 5 out of 5 stars

Chris at revolution was brilliant explained everything in very calm and professional manner. Everything was very easy to go through as well. There was no need to make multiple calls or go over thing... See more

Company replied

Rated 5 out of 5 stars

I have been with insurance revolution for almost a decade holding a courier hire and rewards policy . All those years I never made a claim and the sales team always took care of me . Today Yaz help... See more

Company replied

Rated 5 out of 5 stars

Insurance Revolution is by far the best insurance broker company we ever used. We are a small scale landlords and it is important to us that myriads of associated chores related to our estate are do... See more

Company replied


Company details

  1. Auto Insurance Agency
  2. also in
  3. Commercial Insurance Company
  4. Insurance Broker
  5. Landlord Insurance Company

Written by the company

Insurance Revolution is a UK specialist insurance broker and comparison service focused on: Commercial vehicles, fleets, plant & machinery, and specialist business insurance. We help UK individuals, tradespeople, and businesses find suitable, tailored insurance cover where needs are more complex than standard personal policies. We provide education, guidance, and tailored quote journeys based on the customer’s vehicle type, business use, and risk profile.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,689)

1,265 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good

Polite and respectful

9 September 2026
Insurance Revolution logo

Reply from Insurance Revolution

Hi GD,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Highly recommend Insurance Revolution

Highly recommend Insurance Revolution. I'm in the trade with 3 vehicles. Luke took my call and from the get-go, was direct and prompt with all the details. Within the hour, I had a tailor-made service which worked for my business, along with my premiums drastically reduced. Thank you to Luke and the team!

9 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi MP,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Great Service, thanks Karl

Karl, was really helpful helping me sort out insurance. He was patient while figuring out what the best option was, which is really appreciated.

If you want to be looked after, don’t hesitate to use these guys, thanks Karl!

7 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi R,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Excelent service

I have been with insurance revolution for almost a decade holding a courier hire and rewards policy . All those years I never made a claim and the sales team always took care of me .
Today Yaz helped me to tranzit to Fleet insurance . He handled everything perfectly at a very good price . Very happy with the service received and I would recommend to anyone looking for any tipe of insurance. They really take care of their clients especially the returning ones.
Thank you so much Yaz.

9 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Gabriel,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

A breath of fresh air !! Jordan McGrath was who I dealt with and…

Jordan McGrath was who I dealt with and I have to say in all the years I've had my establishment it was the most stress free renewal for business insurance I have done. That makes a huge difference when your short for time and busy , but still having to make sure the correct cover is sorted out and provided. Well done!

26 August 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Shaun,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Excellent service

Excellent service

9 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Akare,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 4 out of 5 stars

Staff really helpful

Staff really helpful

9 September 2026
Insurance Revolution logo

Reply from Insurance Revolution

Hi Salman,
Thank you for the 4 star review! If there is anything we could do to improve your experience, please contact us on 0330 808 1500.
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Great service

Great service, Lucy who sorted our problem out for us. Very helpfull

8 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Excellent Sevice from Insurance Revolution

I recently used Insurance Revolution to arrange fleet insurance for our vans and couldn’t be happier with the service I received from Thomas Harris. Thomas was fantastic from start to finish. He took the time to understand our business and exactly what we needed from our fleet policy, then worked hard to find the right cover for us. He was knowledgeable, professional and made the whole process incredibly straightforward.
What impressed me most was the level of communication and personal service. Thomas was always quick to respond, kept me updated throughout and genuinely went above and beyond to get everything sorted. At no point did I feel like just another customer or policy number. Dealing with business and fleet insurance can sometimes be a headache, but Thomas made the entire experience easy and stress-free. A real credit to Insurance Revolution. I would have absolutely no hesitation in recommending Thomas Harris to anyone looking for fleet or business vehicle insurance, and he’ll definitely be my first call when we need anything insurance-related in the future. Thanks again, Thomas — 5-star service from beginning to end!

8 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Abdul
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 4 out of 5 stars

Good service

Good service

8 September 2026
Insurance Revolution logo

Reply from Insurance Revolution

Hi Faisal,
Thank you for the 4 star review! If there is anything we could do to improve your experience, please contact us on 0330 808 1500.
Many thanks. Insurance Revolution

Rated 4 out of 5 stars

Rob was very helpful and understood…

Rob was very helpful and understood what I wanted.

8 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Annie,
Thank you for the 4 star review! If there is anything we could do to improve your experience, please contact us on 0330 808 1500.
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Jordan is a legend.

Jordan has helped me find the perfect insurance for my new business. He did all the leg work with speed, efficiency and professionalism. On top of that, he has been friendly and patient which is very much appreciated. Thanks Jordan.

8 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Sophie,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Donald was very nice and professional…

Donald was very nice and professional he helped me so fast I’m so glad I worked with him today !!!! Thanks a bunch !!!!

8 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Godwin,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Nathyn Mulhern

Nathen Mulhern was amazing, went through everything about the insurance, he was open and honest.

8 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Tasnim,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Speedy Renewal with Good Pricing

James and the team from Insurance Revolution made the whole process easy. They worked to get a good price and suggested solutions. Will use again.

7 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Daniel,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Donald was extremely helpful

Donald was extremely helpful, polite and understanding….. and got the job done quickly

8 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Will,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

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