Insurance Revolution Reviews 

2,672
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,268 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff members for being exceptionally helpful, polite, and thoroughly professional when assisting with various types of insurance policies. Many people appreciate the remarkably smooth process, fast communication, and highly competitive prices that regularly save money compared to standard online comparison sites. However, some people mentioned issues with unexpectedly high policy change fees and receiving conflicting emails from multiple customer service representatives. A few consumers also reported frustrating communication breakdowns, poor handling of specific policy requests, and additional unexpected costs throughout their entire journey.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing the team as extremely helpful, professional, and... See more

Service

Users describe positive interactions with service, highlighting efficient support agents who make renewals... See more

Customer service

People report positive experiences with customer service, frequently highlighting quick response times and... See more

Price

Customers had positive experiences with price, frequently highlighting competitive quotes and significant... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how advisors make the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chris at revolution was brilliant explained everything in very calm and professional manner. Everything was very easy to go through as well. There was no need to make multiple calls or go over thing... See more

Company replied

Rated 5 out of 5 stars

Spoke to Dan at Insurance Revolution, and he went above and beyond to get our insurance sorted for us today. We had some specific conditions that weren’t easy to accommodate, but Dan worked hard to fi... See more

Company replied

Rated 5 out of 5 stars

I have been with insurance revolution for almost a decade holding a courier hire and rewards policy . All those years I never made a claim and the sales team always took care of me . Today Yaz help... See more

Company replied

Rated 5 out of 5 stars

Insurance Revolution is by far the best insurance broker company we ever used. We are a small scale landlords and it is important to us that myriads of associated chores related to our estate are do... See more

Company replied


Company details

  1. Auto Insurance Agency
  2. also in
  3. Commercial Insurance Company
  4. Insurance Broker
  5. Landlord Insurance Company

Written by the company

Insurance Revolution is a UK specialist insurance broker and comparison service focused on: Commercial vehicles, fleets, plant & machinery, and specialist business insurance. We help UK individuals, tradespeople, and businesses find suitable, tailored insurance cover where needs are more complex than standard personal policies. We provide education, guidance, and tailored quote journeys based on the customer’s vehicle type, business use, and risk profile.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,672)

1,253 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Your follow up for renewal is excellent…

Your follow up for renewal is excellent polite and not pressured. excellent staff to deal with

15 September 2026
Insurance Revolution logo

Reply from Insurance Revolution

Hi David,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

I dealt with Dave Lines who was amazing…

I dealt with Dave Lines who was amazing and so helpful, struggled to get insurance from anywhere and Dave had me a quote and insurance set up within 30 mins. Highly recommend

15 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Caitlyn,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Good service

They were very helpful and kind. Everything went smoothly and had given me a great deal. Staying with them for 2 years and not disappointed.

15 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Mashuk,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

very nice guy.

very nice guy.

15 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Richard,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Luke foster was a great help

I spoke to luke foster and he was really helpful with getting me a cheaper quote for insurance on my car.

15 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi M,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Nathan was great sorting our renewal…

Nathan was great sorting our renewal and all was done and sorted within half an hour and considerably less than last year too

15 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Good customer service

Thanks to luke for helping me sort out insurance

14 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Mark,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Professional

Professional, reliable and good price!

14 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Kristina,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Friendly, easy communication

Friendly, patient, Give all information and answers in any questions. Was nice and easy car insurance with Revolut. Big thanks for Donald for all help.

14 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Rasa,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

The staff especially "Lucy "was so…

The staff especially "Lucy "was so helpful to deal with my request. Within 15 mins sort out the problems. What a service. I appreciate . Thank you so much 💓

14 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Majisha,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

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