Instatints Reviews 235

TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, most reviewers were let down by their experience overall. Many customers reported significant delays in receiving their orders, with some waiting months or even close to a year without getting their products. People also expressed dissatisfaction with the product quality, describing it as damaged, cheap, or not matching the advertised description. Attempts to get refunds or cancel orders were largely unsuccessful, as the company often stopped responding to emails and other communications. Reviewers frequently mentioned issues with customer service, noting a lack of response to inquiries and generic replies that did not address their concerns. The refund policy was also a point of frustration, with customers finding it difficult to navigate or non-existent in practice, leading to significant dissatisfaction.

What people talk about most

Order

Reviewers highlight significant dissatisfaction with their orders, with many reporting not receiving their... See more

Product

Clients share negative opinions on the product, with many reviewers expressing strong dissatisfaction and... See more

Refund

Consumers express significant dissatisfaction with the refund process, with many reporting that their money... See more

Response time

People report significant dissatisfaction with response times, often experiencing non-existent customer... See more

Price

Reviewers express strong dissatisfaction with the price, often describing it as a waste of money and advising... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This location opened late the price quoted by head office was argued the tint install took over 2 hrs once work started they advised NO CREDIT NO DEBIT GARBAGE FROM THE INSTALL WAS LEFT IN MY CARAV... See more

Rated 1 out of 5 stars

After waiting over 3 months after my purchase, the tiny arrived damaged. It also was nothing like the advertised product. It was cheap, cloudy, static-cling tint that was almost impossible to install... See more

Rated 1 out of 5 stars

I ordered my insta tint April 9th and was super excited about this product. I knew it wouldn't be delivered next day but it's now going on 2 months and I continue to be told they had an issue with sup... See more

Rated 1 out of 5 stars

I placed my order on 4/7/25 with 3-6 days shipping. It has now over 2 months. On 5/25/25 I was old… “Unfortunately, we experienced an issue where some of our materials were damaged, which has... See more



Contact info

1.4

Bad

TrustScore 1.5 out of 5

235 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Took my money, never received product!!

My son ordered tint for his car, then looked at reviews which he should’ve done first, I know. He emailed the company 30 minutes later and said he wanted to cancel the order. Someone responded right away and said yes we can cancel it because it’s sent to production yet, you should receive your refund within five days. The next day someone emailed and said no it’s too late to cancel your order, it’s already in production. I reached out to them To explain to this other individual that we already received an email stating the order is canceled and we can expect a refund, he then asked me for my order number I provided it and then they never responded to us again. They took the money and it’s been a month and we have yet to receive the product to try and at least return it. I had to file a dispute with my bank to get the money back, but luckily, I had all the communication from the start and how I tried to reach out to them numerous times. We finally our money back… thankfully! And be leery of the return policy, it says even if the tint is cut incorrectly, you have to return it within 30 days. We never even received it to try and return it.

5 September 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT PURCHASE!

DO NOT PURCHASE!
There is no phone number for customer service and no one responds to emails. I tried to cancel my order the same day i ordered it, after looking into reviews, I and received no response. I emailed several more times with no response. Surprisingly, the product arrived after 4 weeks, but it was damaged. I emailed about returning the item and I'm still waiting 24 hours later for a response. Not feeling confident that I will ever be refunded.

23 September 2024
Unprompted review
Rated 5 out of 5 stars

Literally a child could install these

Literally a child could install these tints, it's so easy. At the same time, it's hard for children to pull them off because you can do that only by picking the edges... random hand movement against the glass/tints won't make a difference.

17 September 2024
Unprompted review
Rated 1 out of 5 stars

Scam site

Scam site. Any positive comments here is fake! You can clearly search the site and find reddits or other review platforms and they’ll tell you it’s all fake and a scam! I tried to order and bank wouldn’t even clear the transaction because it’s a scam site! Don’t waste your time and money. Just save up and go get some real tint done by a pro!

9 September 2024
Unprompted review
Rated 5 out of 5 stars

The tints stick well

The tints stick well. The previous ones that I used came off pretty quickly and were terrible with heat.. they just peeled off the glass. However, this is a good quality product.

3 September 2024
Rated 1 out of 5 stars

never received order no refund 7 months later

Ordered window tint product on February 22nd 2024. Before ordering I was given an
expectation of 2-3 weeks to my doorstep, and my satisfaction was guaranteed. Every few
weeks, every month, up until now, I have been in contact with them trying to get an
update for my order. On May 8th since they could not provide any reasonable
explanation or timeframe of when I would receive my product, I asked for a refund. On
July 26th, I was told the refund would be processed as soon as possible. I have to this
day not received a refund nor the product. Nor have I received any reasonable
explanation.

4 September 2024
Unprompted review
Rated 5 out of 5 stars

My car looks way better

My car looks way better than it did before. The tints work well and I think we got them for a reasonable price too. Very happy with the service!

27 August 2024
Rated 1 out of 5 stars

Horrible company

Horrible company, horrible experience, horrible so called customer service all the way around. Ordered on August 8th absolutely nothing from them at all since besides bogus generic emails stating sorry for the delay my order will ship soon, when i have clearly requested a refund multiple times since Aug 12th all to get an from Dylan that my order will ship. Reached out on IG no help. Reached out to a phone number that the BBB had listed and clearly was not the correct number however this company is good at scamming people because the number i called knew exactly who i was looking for and several others are as well. I will be disputing the charge with my bank tomorrow and logging a complaint with the BBB. Someone needs to shut this guy down!!!

8 August 2024
Unprompted review
Rated 1 out of 5 stars

I ordered in first week of May

I ordered in first week of May. After a month of emailing asking for an update I received a reply that they were overwhelmed with orders and sorry for the delay. Then after not receiving for another month they assured me my order would be shipping soon. Then one more month passed and I was again assured I would receive my order soon. So I contacted my credit card and initiated a charge back.

3 May 2024
Unprompted review
Rated 1 out of 5 stars

Waste of time and money

I ordered full package and it was missing tints for rear passenger windows. It was also missing kit for installation.
Fitment for wrong as well. I had to use scissors to get the sizes right.
And it took months for it to get delivered.

28 August 2024
Unprompted review
Rated 1 out of 5 stars

If I could give no stars I would this…

If I could give no stars I would this company is useless they advertised a rigid tint and you get a flimsy tint like normal tint and it took 8 weeks to arrive then when I email them about a refund they completely ignore me

16 May 2024
Unprompted review

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