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Instant Car Fix  Reviews 272

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TrustScore 4.5 out of 5

4.5

Auto Repair Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 248 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being quick and efficient, with mechanics often arriving on time and completing jobs swiftly. Many highlight the staff as professional, polite, and knowledgeable, frequently going above and beyond to assist with issues and explain problems clearly. People appreciate the helpful diagnoses and the ability of the mechanics to quickly identify and fix problems, often making them feel comfortable and well-informed. However, some people were dissatisfied with the contact and customer service, citing issues with communication, unreturned calls, and mechanics not showing up for scheduled appointments. Some customers expressed frustration regarding billing discrepancies or challenges with the refund process.

What people talk about most

Service

Reviewers highlight positive aspects of service, often praising the professionalism, efficiency, and clear... See more

Staff

Consumers generally report positive experiences with staff, highlighting their professionalism, kindness, and... See more

Customer service

People report ambiguous experiences with customer service, with some customers praising helpful, efficient,... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers expressing significant... See more

Customer communications

Reviewers mention negative feedback about contact, with many experiencing a lack of communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sergio did a great job of diagnosing the check engine light issue. He arrived on time and very polite and professional. Thank you.

Rated 5 out of 5 stars

The mechanic came out quickly and did the job in half an hour. He had a great personality and the experience was a lot more convenient than going to the shop.

Rated 5 out of 5 stars

Sergio was on time. He checked my vehicle and found out that the issue is electrical, he reached out to his boss to get an electrician on site today. Greatly appreciated

Rated 5 out of 5 stars

Took the time to assist on things he didn't need to. Fantastic technician and quick communication.

Company details

  1. Auto Repair Shop

Written by the company

Instant Car Fix is a privately held company based in the DMV area. The company provides mobile car repair and maintenance services to car owners at their location (home or office or any other location of choice). The company currently operates in DC, MD and VA and is rapidly expanding to other cities too. We realized that most auto repair shops and dealerships try to upsell their services and recommend services which are not needed. Most of the times, a simple car service trip turns into an estimate worth thousands of dollars. The cheap upsell tactics consistently instills fear into customer’s mind and most people do not like walking into an auto repair shop. A recent survey by AAA shows some staggering statistics. Two out of three auto drivers do not trust auto repair shops. An incredible 76 percent of those surveyed by AAA said they were recommended to buy unnecessary services. 73 percent said they were overcharged, and 63 percent said they had negative past experiences. Nearly half (49 percent) said that they were concerned that work won’t be done correctly. Instant Car Fix was created to solve this problem. Our goal is to provide honest quotes with quality service at the convenience of your doorsteps. We made a company you can trust, that never upsells, and believes customers should decide what services they need for their car. Our certified mechanics have years of experience working at dealerships and repair shops. Best part – we come to you! We repair cars at location of your choice so that you don’t have to walk into an auto repair shop ever again. At Instant Car Fix, we MAKE LIFE SIMPLE!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

272 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fast, Reliable, and Professional Battery Service


The service professional completed the battery replacement quickly and efficiently while maintaining a high level of professionalism throughout the visit. Clear communication, strong technical knowledge, and a customer-focused approach made the entire experience smooth and hassle-free. Every step of the process was handled with care and attention to detail, creating a reliable and highly satisfactory service experience. This level of quality and professionalism is truly appreciated.

30 May 2026
Rated 5 out of 5 stars

Sergio was on time

Sergio was on time. He checked my vehicle and found out that the issue is electrical, he reached out to his boss to get an electrician on site today. Greatly appreciated

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Sergio was great

Sergio was great, arrived on time and completed brake change quickly. He was very detailed in explaining his recommendations. Very satisfied.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Professional Mechanic and Smooth Service

I recently used Instant Car Fix for a small issue with my car, and my experience was good overall. The booking process was easy, and their team responded quickly to confirm the appointment. The mechanic arrived on time, checked the problem properly, and explained everything in a simple way before starting the repair. The work was completed professionally, and there were no extra or hidden charges later. Overall, the service felt reliable, convenient, and trustworthy.

15 May 2026
Rated 1 out of 5 stars

Horrible service

Jean the mechanic showed on time without the part that I specifically mentioned that my Brake Pedal Position Sensor - is broken and needs replacement. Didn’t even want to check the car. After my insistence, he got under the car and removed the sensor in the process he broke the screw, which holds the part. He promised that he will be back to replace the sensor if I buy it. He left me his phone number, (475) 444-9033 but never got back to me despite the calls and text messages.

29 May 2026
Unprompted review

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