Instagram Reviews 4,533

TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 584 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the customer service, finding it unhelpful and difficult to reach a real person. They also encountered issues with the app and website, which were often described as glitchy, unintuitive, and poorly designed, leading to problems with account access, settings, and general functionality. Customers frequently reported their accounts being suspended or disabled without clear explanations, and some felt that the platform's rules and regulations were inconsistently applied. There were also concerns about the content moderation, with some users reporting inappropriate content not being removed while their own posts were censored.

What people talk about most

Social media

People report negative experiences with social media, citing numerous issues with account management and... See more

User experience

Reviewers express significant dissatisfaction with the user experience, citing numerous technical issues and... See more

Website

Clients share negative opinions on the website. Many reviewers report significant issues with account... See more

Customer service

Customers consistently note negative experiences with customer service, often reporting a complete lack of... See more

Application

Consumers find the app to be highly problematic, with many describing it as the "worst app ever." Reviewers... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Instagram has rules and regulations policy, but yet they go against there own rules and regulations...they let half naked girls post crap but yet you can't say suicide or murder, they let people put u... See more

Rated 1 out of 5 stars

No reason Suspended my Instagram id name.- subham_offici.al Not following rules facebook id but suspend insta id why! my age 19+ but no reason Suspended Meta sarvice team! I'm Editor me edite vid... See more

Rated 1 out of 5 stars

Meta is a predatory company. My business account (@kacketifarm) was disabled by mistake, and even though I have a Trust Score of 100, they provide zero support. To make things worse, they are still ch... See more

Rated 1 out of 5 stars

The worse company and piece of software written. How is this a billion dollar company when no one at the company can write software even the owner. Had so many people get their accounts blocked to the... See more


1.3

Bad

TrustScore 1.5 out of 5

5K reviews

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How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have not been veryfied and got thrown…

I have not been veryfied and got thrown out Instagram .I think this isn't really lawful because IT IS generally ALLOWED NOT TO BE VERIFIED on IG (AS LONG AS YOU DON'T DO ILLEGAL BS, spread fake BS or insult people all the time )as far as I understand it.

I think, this could BE the reason, but NOT the reason number 1. Someone might like me and force me to BE real in real life.

I am not ready to get VERIFIED yet. IT could make someone a bit sensitive if you do not know how to deal with being that known. Support however ist not engaged at all.

When you are sensitive it doesnt mean you are mentally challenged , immature, etc. So this cannot BE the reason for being thrown out.

The outcome: I am not busy with Instagram, because of so much ignorance of some very few, but actually this hurts badly because I miss my community of people of "my bubble of course💜💚🖤🇺🇦🇩🇪🇪🇺❣️💝"

29 December 2025
Unprompted review
Rated 1 out of 5 stars

Request for Account Review – Possible Automated Suspension

On December 31st, my account was unexpectedly suspended without prior notice. I believe this action may have been triggered by an automated system error rather than an actual violation.

I have not used automation tools, bots, or any third-party applications, and I have made every effort to comply with Instagram’s Community Guidelines and Terms of Use. No content was posted with the intention of violating platform policies.

At the time of the suspension, more than one account was logged in on the same mobile device. This may have caused an automatic association or security flag, leading to an incorrect suspension of the account.

I respectfully request a careful review of this decision. If any action on my part was misinterpreted, I am fully willing to correct it and ensure continued compliance with all platform rules.

Thank you for your time and consideration. I appreciate your support in reviewing this matter.

31 December 2025
Unprompted review
Rated 1 out of 5 stars

INSTAGRAM IS A COMPLETE JOKE

INSTAGRAM IS A COMPLETE JOKE. THEY DELETED MY ACCOUNT SAYING THEIR TECHNOLOGY (ai) SAID IT VIOLATED THEIR STANDARDS WITH ZERO EXPLANATION OR SPECIFIC PROOF. IT DID NOT AT ALL. IT WAS ONLY UP FOR 1 DAY WITH 3 POSTS. A TOTAL SHIT SHOW JUST LIKE FACEBOOK

31 December 2025
Unprompted review
Rated 1 out of 5 stars

Is Instagram run by Nazis?

Is Instagram run by Nazis? I feel like there is so much Nazi content on there and everytime I report it they say it doesn't violate their community standards. The one that has made me fully delete my account was there was an image of a sculpture someone made of the Happy Merchant, an antisemitic Nazi propaganda image. It was deemed not to go against community standards. How? These standards can only be Nazi standards for that image to be acceptable. Shame on you Instagram.

31 December 2025
Unprompted review
Rated 1 out of 5 stars

This is the worst app in the entire…

This is the worst app in the entire universe. Censorship runs rampant. Only left wing and women get to say whatever they want. GARBAGE and PATHETIC. I've been censored for speaking uncomfortable truths which is absurd and not American.

30 December 2025
Unprompted review
Rated 1 out of 5 stars

@aslankaos My Instagram account was unfairly closed

Instagram account with the username @aslankaos was disabled on September 14, 2025, under the justification of “account integrity,” even though I did not violate any rules. Despite being a real person, my access was terminated directly without being given any opportunity for identity verification or additional review.

I was conducting my commercial activities and managing advertisements through this account. Due to the unjust closure of the account, I have been unable to work for approximately 90 days, cannot reach my customers, and cannot manage my advertisements. As a result, I have suffered an estimated financial loss of approximately 400,000 TRY, and my business has been severely negatively affected.

In order to recover my account, I have repeatedly submitted appeal forms, opened support requests, and sent emails; however, I have not received any concrete response, and my account remains disabled. As a legitimate user, I request that my account be reviewed again, that the necessary steps for identity verification be made available to me, and that my account be reactivated as soon as possible.

I request that the long-standing harm I have suffered be remedied and that this unjust situation be brought to an end.

14 September 2025
Unprompted review
Rated 1 out of 5 stars

Instagram always tries to demote reels…

Instagram always tries to demote reels and shows it to irrelevant audience demographics. This is causing too much problems as thers no relation of my content with other demographics which is causing less engagement. Some random person even reported my video and instagram just removed that video with no verification at all 😒

26 December 2025
Unprompted review
Rated 1 out of 5 stars

I keep reporting prostitutes and sexual…

I keep reporting prostitutes and sexual content and they keep coming back. What the hell do you accomplish with that ? Go f... your self if I keep seeing them. Who ever is behind this should be sued. Fix the fuc.... issue dammit.

28 December 2025
Unprompted review
Rated 1 out of 5 stars

Lawsuit waiting to happen

Instagrams suspension my accounts were unjustified and baseless. The claims of me exploiting ch******n is incredibly false and incorrect as I've never once engaged in anything related to such. All my accounts were used for were keeping up with family and friends, some overseas and this is our only form of communication. They took away my ability to even keep in touch. I have well over 15 years of memories, even of loved ones that have passed.
The unjust banning of my accounts has me in a state stress and emotional turmoil as these claims were unfounded. I've never broken the rules and this is unfair.
This is defamation in my opinion. Especially because i was given nothing to review and zero evidence showing me what they were accusing me of. Basically slandering someone and accusing them of being a pedo*** is a BIG deal.

23 December 2025
Unprompted review
Rated 1 out of 5 stars

The worse company and piece of software…

The worse company and piece of software written. How is this a billion dollar company when no one at the company can write software even the owner. Had so many people get their accounts blocked to the un-intelligent AI being run by this company. They have missed the boat on AI whilst their clients suffer with loss of income and blocked accounts, they let terrorists and child abusers run free on their platform. Wake up instagram

25 December 2025
Unprompted review
Rated 1 out of 5 stars

Hernán Frangi - Paid social media growth service resulted in account damage, policy violations, and non-delivery

Identifying Information – Subject of Complaint

Primary Individual:
Name: Hernán Frangi
Country: Argentina
City/Region: Córdoba / Nogoyá, Entre Ríos
Phone (WhatsApp): +54 9 3435 40-6987
Email(s) Used:

Tax Identification (CUIT): 23-24214377-9

Social Media Accounts Used to Solicit Services:
– Instagram: @frangihernan

Associated Individuals Involved:
Name: Marc Hall
Instagram: @_marc_hall
Role Represented: Business partner / social media strategist

Payment Methods Used:
Multiple Zelle enrollments using different names and email addresses
(full payment confirmations and transaction IDs included in attachment)

Business Names Referenced:
Sicronicidad LLC (as represented in communications and invoices)I hired Hernán Frangi and his associates to provide paid social media growth and engagement services for Instagram and TikTok. The service was represented as a professionally run business with a team, real people, real engagement, and organic follower growth.

Across two separate engagements, I paid a total of $1,750 USD via Zelle to multiple phone numbers and email accounts provided by Hernán and his partners. The scope included posting support, engagement, and gradual follower growth on Instagram and TikTok.

What actually occurred:

Promised follower growth was never delivered on either platform.

Engagement would stop immediately when payments paused, demonstrating it was not organic.

Engagement activity appeared in instant bulk bursts, not spread over time, making it visibly artificial.

Many accounts used for engagement were clearly fake or low-quality (empty profiles, no followers, no real activity).

Content actions repeatedly violated TikTok and Instagram policies, resulting in removals and platform warnings.

I was instructed to provide direct login access, which triggered Meta security warnings and nearly resulted in account suspension.

TikTok ultimately removed nearly all activity associated with this campaign, leaving the account worse than before.

I repeatedly raised these issues in writing and gave multiple opportunities to correct the problems, including extensions and alternative solutions. Hernán acknowledged issues at times, then later contradicted himself and demanded additional payment to continue — without fixing the original failures.

As a result, my social media accounts were damaged, made to appear inauthentic, and placed at risk of shutdown during a critical marketing and distribution campaign involving third parties.

Other individuals involved in this operation include Marc Hall and additional payment recipients tied to the same service. All documentation, invoices, payment records, and communications are preserved.

This review is posted to warn other businesses and creators. Based on my experience, this service does not deliver what is promised and operates in a way that exposes clients to financial loss and platform risk.

25 May 2025
Unprompted review
Rated 1 out of 5 stars

Hello Instagram Team,

Hello Instagram Team,

I am requesting a review of my disabled Instagram account.

Username: @siddheshshinde23_

I understand Instagram’s Community Standards and I respect them. I would like to clarify that I have never posted or shared any content related to child nudity, sexual exploitation, or abuse.

If any content or activity from my account was misunderstood or incorrectly flagged, I sincerely apologize for any confusion. I kindly request a manual review of my account.

Thank you for your time and consideration.

Sincerely,
Siddhesh Shinde

11 December 2025
Unprompted review
Rated 1 out of 5 stars

Disappointing Online Coaching Experience

This review reflects my personal experience with an online coaching program run by Veronica Kreidl, which I joined after finding it on Instagram.

The service was advertised as personalized coaching, but the program I received was a generic workout template that didn’t match my goals or fitness level.

When I accessed the coaching app, the assigned trainer was not the person I originally signed up with. This was not clearly disclosed beforehand.

After payment, I didn’t receive the promised form feedback or plan adjustments.

The most frustrating part was subscription management. I couldn’t find a clear self-service way to cancel the recurring payments, and I was informed by support that refunds were not available.

Rating: ⭐ 0/5 based on my personal experience

24 November 2025
Unprompted review
Rated 1 out of 5 stars

Instagram

This AI banning is stupid. You will see a story u think is funny and share it to your story then instagram adds a restriction to me because i shared the tory. Why dont u go add the restriction the person who uploaded it u dumb guys. Hold your one star

22 December 2025
Unprompted review
Rated 1 out of 5 stars

Instagram has caused me a great deal of distress.

Instagram has caused me a great deal of distress and even feelings of depression after removing my account permanently for no reason at all. All 3 of my accounts which o took years to build! If you are considering using Instagram I suggest you reconsider and save your mental health. Stay with Facebook and YouTube.

20 December 2025
Unprompted review

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