An all round good experience. Easy to set up the return online. Fair pricing. Plenty of conveniently placed drop off points. Great communication detailing the progress of the return once dropped off.... See more
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Check which small, medium and large compartments are available in our lockers with the app
Download now More InPost tipsSend your parcels, return your items and collect your online orders from thousands of parcel lockers and shops
United Kingdom
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Very efficient service
Kept up to date with delivery details
Collection easy
No notification of when my parcel was going to be delivered the driver knocked my door didn't wait for me to answer knocked my neighbours door and left the parcel there.
Just when you thought Yodel couldn't get any worse In post buys them and proves you wrong Yodel/Inpost make Evri look like superstars appalling service.
Easy to use instructions plus when sending parcel the QR code is a winner . Only issue is the a shorter code would be better the long code if when picking up parcels takes time to punch in .
Convenient drop off location and accessible to a shop should there be a problem with the 'drop off'
After 5 attempts I finally found the scanner below the screen... flap opened ! Local Spar which is great as i go there once per week , and i had a reminder to collect it on time from Evri Ebay etc
Fantastic ( i do miss my Postie ,she's amazing ;0 )
Driver was lovely, order arrived earlier in the day than expected. Package not damaged.
Happy with delivery
One problem your chatbot need a lot more training. I am sure it trie to tell me it was human if it was your human needs much more information and training. Delivery much better I was the problem (locker virgin)
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