Innovative Tax Relief, LLC Reviews 

283
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and kind demeanor. Many people appreciate the clear explanations provided, making complex processes easy to understand. Customer service is frequently highlighted as exceptional, with agents being responsive and supportive throughout the process. The service provided is often described as highly effective, helping consumers navigate stressful situations and achieve positive outcomes. Reviewers express a strong sense of trust and confidence in the company's ability to handle their matters effectively.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, helpfulness,... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting the helpfulness and... See more

Service

Users describe positive interactions with service, with many reviewers expressing satisfaction and happiness... See more

User experience

Clients share positive opinions on user experience, with many finding the process easy and comfortable, even... See more

Customer communications

Customers consistently note positive experiences with contact, highlighting that representatives are super... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience with Innovation Tax Relief was very good. They gave thorough account review and transcript review in very simple terms. And took, time to explain all things, clearly. Also caseworker,... See more

Company replied

Rated 5 out of 5 stars

Since opening our case, everyone has been amazing. Especially our case manager Ivy Fernandez. She is very informative and kind. And has held our hand through what can be a very stressful process! We... See more

Company replied

Rated 5 out of 5 stars

With ITR I’m confident that I’m getting something done. From enrollment to present I was passed on to 4 different caseworkers but everyone is nice, kind takes time to explain what’s taking place and p... See more

Company replied

Rated 5 out of 5 stars

Loreanne is truly amazing and has been sssssooooo helpful and attentive with helping me with getting my finances in order so I can be a true adult about taking care my business. Thank you, Loreanne, s... See more

Company replied


Company details

  1. Tax Preparation
  2. Tax Advisor
  3. Tax Consultant
  4. Tax Preparation Service

About Innovative Tax Relief, LLC

Written by the company

Innovative Tax Relief, LLC, founded in 2016, is a tax relief company based in West Palm Beach, Florida that offers tax negotiation, tax resolution, and tax preparation services. Innovative Tax Relief can help clients across the country deal with IRS and state tax issues, including tax debt, unfiled tax returns, audits, wage garnishment, bank levies, liens, and asset seizures.

Innovative Tax Relief’s process begins by setting up protective status for the client, pulling tax records, and conducting a phone interview with the IRS. Then the company reviews the records with the client and conducts financial analysis to determine the best solution for the problem. Finally, Innovative Tax Relief negotiates with the IRS to achieve the best possible resolution for its client.

The Innovative Tax Relief team features a variety of types of tax experts and has a combined 25 years of experience in tax relief. The company is licensed by the IRS to help U.S. taxpayers in all 50 states, as well as those living abroad.

Contact info

4.9

Excellent

TrustScore 5 out of 5

283 reviews

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4.9

All reviews

(283)

117 reviews in the last 12 months

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Rated 5 out of 5 stars

I have nothing but great things to say…

I have nothing but great things to say about Victor Acosta, he took care of all my tax obligations, and made it more easier for me to handle. Victor is very compassionate and professional at what he does, and I highly appreciate that.

19 September 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for your kind words! We’re so glad to hear that Victor was able to make the process easier and provide the compassionate, professional support you needed. We truly appreciate your trust and recommendation!

Rated 5 out of 5 stars

My Innovative tax rep

My Innovative tax rep, Ivy Fernandez provided excellent service. Fast, efficient, friendly and informative. Very pleased with my experience.

17 September 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for the 5 stars! We’re so happy to hear Ivy provided you with fast, efficient, and friendly service. We’ll be sure to share your kind words with her and the team. We’re grateful for your trust!

Rated 5 out of 5 stars

Peter was very easy to work with

Peter was very easy to work with. He has a very easy going manner but works hard to get results.

24 August 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for sharing your experience! We’re happy to hear Peter’s approachable style and hard work made a difference for you. We’ll be sure to pass along your kind words to him!

Rated 5 out of 5 stars

Tax preparations and delinquencies

Did a very good job explaining what was going to happen a how they were going to do it. Kept me up to date on everything along the way and got my debt knocked down pretty reasonable amount. Great people and a great job

16 September 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for the kind words! We’re glad to hear that our communication and step-by-step updates made the process clear and comfortable for you. It’s wonderful to know we could help lower your debt and provide a positive experience.

Rated 5 out of 5 stars

I was very unsure about the whole…

I was very unsure about the whole thing. I was assured that the company was real. It's not a scam!

15 September 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for your feedback! We’re glad we could provide reassurance and support throughout the process. Your trust means a lot to us!

Rated 5 out of 5 stars

Ivy Fernandez, stress free guidance

Upon seeking professional assistance to resolve our tax matter, everyone at ITR has made it a very positive experience.
Especially our case manager Ivy Fernandez. Ivy is a kind, hard working individual, very knowledgeable, and has held our hands in what can be a very stressful situation. Greatly appreciated!

11 September 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for your wonderful feedback! We’re thrilled that Ivy and our team could provide support and guidance during a stressful time.

Rated 5 out of 5 stars

Thanks Ivy Fernandez

Since opening our case, everyone has been amazing. Especially our case manager Ivy Fernandez.
She is very informative and kind. And has held our hand through what can be a very stressful process!
We highly recommend their services.

11 September 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

We’re delighted to hear that Ivy and our team were able to guide you through a stressful process and make it easier. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Innovative Tax Is The One

We may not be 100% done with my and my husband's case but it has certainly been a great experience working with Victor and his team and we are looking forward to the final results. The communications we are receiving from the IRS indicate to us that progress is being made in the right direction and soon we'll be free of the heavy debt we were facing. Thank you Victor and your team for helping us get this far.

29 August 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for sharing your experience! We’re so glad to hear the progress being made and that our team has been able to support you along the way. We look forward to celebrating the final results with you soon!

Rated 5 out of 5 stars

Victor was top notch

Victor was top notch. His plan was delivered and accepted by the IRS. I could not have asked for a better resolution.

18 August 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you! We’re thrilled Victor could provide a plan that was accepted by the IRS and delivered the resolution you needed. We appreciate your trust and kind words!

Rated 5 out of 5 stars

Waited 4 years to file. A big mistake that I made and they didn’t judge me for it

They made my tax preparation so much easier. I made the mistake of waiting 4 years of filing taxes and the completely made it so easy to do. Lucas was so friendly and helpful

13 August 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you! We’re glad we could make the process easy and judgment-free after your wait. We appreciate your trust and kind words!

Rated 5 out of 5 stars

My tax issues are finally over!!

My tax issues are finally over!!

ITR was able to get me out from underneath the IRS' thumb. I am so grateful for that.

If you have tax issues, look these guys up!!

10 August 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you! We’re so glad we could help lift that weight off your shoulders. We appreciate your trust and recommendation!

Rated 5 out of 5 stars

Victor Acosta has been extremely helpful assisting me in preparing my 2024 income tax return.

Victor Acosta has made himself available to me by phone, text or email if I have any concerns. He is professional, polite, and thorough. He answers all my questions; we work well together in accomplishing the goal of preparing my tax return in a timely manner. I have complete trust in him and his fellow staff members.

17 July 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for the thoughtful review! We're so glad Victor has been responsive, professional, and supportive throughout your experience. We truly appreciate your trust!

Rated 5 out of 5 stars

Very Good

I am very happy with how I was assisted. The whole experience was smooth and amazing. Lisa was very helpful and skilled.

25 June 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you! We’re thrilled to hear your experience was smooth and positive. Lisa will be so glad to know her support made a difference!

Rated 5 out of 5 stars

Good Customer Services

**Review for Ivy's Exceptional Customer Service**

I am writing to express my heartfelt appreciation for Ivy's outstanding customer service over the past two years, particularly regarding the tax issues that my husband Joseph and I, Fatu Roberts, have faced.

From the very beginning, Ivy has been a beacon of support and expertise. She took the time to understand our unique challenges and provided clear, actionable solutions that made navigating the complexities of our tax situation much more manageable. Her attention to detail and proactive approach have not only resolved several past issues but also instilled in us a newfound confidence as we approach our current tax matters.

Ivy’s communication skills are top-notch. She is always prompt in her responses, patiently answering our questions and ensuring we fully understand each step of the process. Her dedication to her clients is evident, as she goes above and beyond to ensure that we feel supported and informed.

As we continue to work with Ivy on our new tax issues, we feel reassured knowing we have such a knowledgeable and committed professional in our corner. We cannot recommend Ivy highly enough for anyone seeking reliable and compassionate customer service in dealing with tax matters.

Thank you, Ivy, for your unwavering support and exceptional service!

Sincerely,
Joseph and Fatu Roberts

2 June 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you so much, Joseph and Fatu! We’re incredibly grateful for your kind words and thrilled to hear how Ivy has supported you through the years. Her dedication and care truly shine, and we’re lucky to have her on our team. We look forward to continuing to serve you!

Rated 5 out of 5 stars

I had a wonderful experience here

I had a wonderful experience here. They completed my taxes and solved my tax issues very quickly. I highly recommend and I’ll use them again next year.

30 April 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you! We're so glad we could provide a quick and smooth experience with your taxes. We appreciate the recommendation and look forward to working with you again next year!

Rated 5 out of 5 stars

I want to thank innovative tax relief…

I want to thank innovative tax relief for doing what they said they would do .. starting with Peter it’s going to be a long process .. my case worker Lisa Liriano dealing with my mess and reassuring me its going to be fixed, and to tax attorney Ryan for negotiations and protection from the IRS saving me thousands of dollars and putting my tax issues behind me ….Thank you Innovated Tax Relief

27 June 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you for your thoughtful review! We’re proud to have helped you through the process. We’ll share your thanks with Peter, Lisa, and Ryan. Here’s to a fresh start!

Rated 5 out of 5 stars

Awesome

I was SO scared in the beginning and had doubts but Peter was very reassuring and gave me peace of mind. He has been very knowledgeable and has been there whenever I needed him! I feel like we are family now and would recommend this company for honest help!! Very pleased!

26 May 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

Thank you so much! We’re glad Peter could ease your worries and be there for you every step of the way. Your recommendation means a lot—welcome to the family!

Rated 1 out of 5 stars

I have been working with Innovative for…

I have been working with Innovative for a year or more. They charged me $3,500 and to date have not resolved anything. Now I and getting letters from the IRS threatening to seize property and I can’t get anyone from Innovative to call me back or respond to emails or texts! Do not use this service!!

11 June 2025
Unprompted review
Rated 5 out of 5 stars

Mr Peter

Mr Peter is very is very helpful and knowledgeable about helping people with their taxes. He keeps me informed and helped me along the process.

4 February 2025
Unprompted review
Innovative Tax Relief, LLC logo

Reply from Innovative Tax Relief, LLC

We're happy to have been of service. Your satisfaction is our top priority.
Feel free to reach out if you have any questions in the future!

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