The Inky Shop Reviews 

398
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the delivery service is extremely fast and efficient, often arriving much sooner than originally expected even in rural areas. People also find the online ordering platform simple to navigate, making the entire transaction completely smooth and hassle-free. Consumers note that the replacement products work properly and consistently meet their daily printing expectations. Reviewers truly appreciate the helpful communication and reliable support provided by the team throughout the entire purchasing process. Many buyers state they will gladly recommend this business to others and look forward to future purchases.

What people talk about most

Delivery service

Consumers find delivery service to be consistently fast, efficient, and reliable. Many customers report that... See more

Service

Customers had positive experiences with service, highlighting great efficiency, professionalism, and speed... See more

Product

Users describe satisfaction with product and delivery. Consumers appreciate that the generic ink cartridges... See more

Order

Reviewers highlight positive aspects of order, noting that the process is completely pain-free and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered on the Monday evening. Took delivery Tuesday afternoon. Easy ordering process. Very fast dispatch and delivery (less than 1 day). Provided constant updates on order progress. Product works... See more

Rated 5 out of 5 stars

I ordered cartridges for my Canon printer and expected a delivery time of a week to 10 days. My parcel arrived by the Courier Guys three days after my order was placed. I was kept in the loop at a... See more

Rated 5 out of 5 stars

My order at Inky Shop was booked immediately and my delivery sooner than expected. Thank you; will definitely order from you again. Totally recommend!!

Rated 5 out of 5 stars

The delivery of my parcel was very quick and the driver was very kind thank for that inky shop and I look forward in purchasing your products again.


Company details

  1. Office Supplies Store

Information provided by various external sources

Purchase our Inky Shop alternative toner and inkjet cartridges and benefit from great savings! For every major printer brand; for home, school or business – when it comes to your printer cartridge requirements, it’s our mission to supply you with the best quality at the best price!


Contact info

4.8

Excellent

TrustScore 5 out of 5

398 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(398)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful help from Stacey

I stupidly inserted a toner cartridge into my printer without removing the orange tabs. Needless to say, the printer didn't work. I stopped in to Inky in Tokai and explained my predicament to Stacey. She found a way to extract the cartridge without doing any damage. She was great! Particularly because I had bought neither the printer or the cartridge from Inky. Thank you Stacey. Five stars. Stan Trollip

21 February 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Service by Stacey at Inky Tokai

Stacey at Inky shop tokai was simply amazing, I was very impressed 👏 her knowledge and advice on our needs for the copy machine and it helped me make informed decisions on original versus generic ink benefits and features. On top of this she helped us remove a piece of Lego from our machine, can u believe it (our paper kept getting stuck) beyond the call of duty. She also gave us a quick demo *best practice* when using the machine, things we did not know.

I left satisfied but Stacey deserves the credit 👏 definitely won a ongoing customer

Well done Stacey

27 January 2024
Unprompted review
Rated 1 out of 5 stars

If i could give a 0 i would.

If i could give a 0 i would.

I asked the lady do they sell sublimation ink for tshirt printing she told me yes.
I asked jed again is she sure she said yes.

I didnt know that time but i couldnt understand why my print wouldnt print.
I phoned today and she told me no.

Now no one can give me a silution to my problem.

Im losing business due to someone that told me yes that is the corect ink.

They told me they have done research on how to flush my tank but if it brake there ia nothing they can do.

I bought a brand new printer now you telling me you cant do anything.

That wont be the last time you will hear from me.

24 July 2023
Unprompted review
The Inky Shop logo

Reply from The Inky Shop

Dear Ms Nortje, we are sorry to hear about your experience. Please let us know which Inky Shop you went to so that we can accurately follow up and get back to you. If you would also be so kind as to let us have your contact number which you can send to online@inkyshop.co.za, we will call you.
Kind regards, The Inky Shop

Rated 5 out of 5 stars

HP DESKJET 1510

I have used generic cartridges before from your company. Find them more than suitable pricewise.
It does the same job as the original. Delivery was very quick. Thank you very much for the excellent service.

22 March 2023
Rated 5 out of 5 stars

Great Service

My cartridges were delivered before expected delivery date and I was kept up to date regarding tracking and tracing of the parcel. All in all friendly and efficient service.

26 February 2023
Rated 5 out of 5 stars

Happy customer

i enjoyed the excellent open and honest communication relating to my online order. Prompt action and timeous delivery.

26 January 2023

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