Infraroodverwarmingstore Reviews 39

TrustScore 1.5 out of 5

1.7

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1.7

Bad

TrustScore 1.5 out of 5

39 reviews

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Rated 1 out of 5 stars

Poor service...

I ordered some heaters and received two damaged and clearly used products (with screw marks and clear fall marks/damage). After reporting (11 days after receiving the undamaged boxes; that I only opened when starting working on the project) I was told I only had 7 days to notify any damage. They were very unhelpful and unfriendly in handeling my queries.

Particularly
- this is against the 2-week period as prescribed by law.
- the product was clearly a returned product with screw marks alongside the damage. They must have known this. Which makes me even more surprised by their unwillingness to come to a solution.
- the box was fully intact, so also the damages have been pre-existing.

25 June 2024
Unprompted review
Show reviews in all languages. (39 reviews)

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