Industrial Commercial Lighting Reviews 

507
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 258 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping service, noting that their orders arrive promptly and safely protected in boxes, ready for installation. Consumers also appreciate the great product quality, easy website ordering, and fair prices, making it simple to complete various residential and commercial electrical projects successfully. However, some people mentioned delivery delays, noting that certain packages took longer than expected to arrive at their destinations. Additionally, a few reviewers experienced issues with missing components or incorrect items included in their shipments, which caused unexpected project interruptions.

What people talk about most

Product

Customers had positive experiences with product, noting that items are well made, of high quality, and arrive... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the fast shipping times and... See more

Order

Clients share positive opinions on order, highlighting that the process is smooth and effortless. Reviewers... See more

Quality

People report positive experiences with quality, highlighting that items are well made and exceed... See more

Price

Reviewers mention positive feedback about price, highlighting competitive and fair costs across various... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found ICL on line while searching for driveway bollard lights. I chatted with an on line associate regarding questions I had and order/delivery times. When we were ready for the bollards at our buil... See more

Rated 5 out of 5 stars

I appreciated that their ordering system accurately reflected that the LED strips I ordered were, in fact, in stock. They were shipped quickly, and are high quality. I'd definitely order from them aga... See more

Rated 5 out of 5 stars

Residential recessed lighting is getting hard to find. ICL has a great assortment. Their website provides good descriptions of available lights so the correct lighting is easy to identify. And their... See more

Rated 5 out of 5 stars

New customer, purchased the fixture on a clearance sale. It was a great deal and made better because I got the last one. Replacing a 20-year-old fixture with the hopes that this ICL light will last as... See more


Company details

  1. Lighting Store

Written by the company

Industrial Commercial Lighting (ICL) provides commercial-grade light fixtures and lighting solutions to a wide range of businesses and industrial facilities. We pride ourselves on supplying a wide range of reliable products that meet the diverse lighting needs of our customers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

507 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(507)

255 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

One minor issue

My only complaint was that I was not informed the packages required signature for delivery until after they tried to deliver them and I was not home.

3 April 2026
Rated 5 out of 5 stars

Great service

The order was received in a timely manner, although the box condition was questionable no fault to ICL, it was well packaged and did not obtain any damage to the product. I would recommend ICL to anyone with lighting needs.

2 April 2026
Rated 4 out of 5 stars

Fast service

Fast service, having the product on hand and getting it shipped out. Overall good pricing. Actually getting the product prior to the due date. Plus caring about the customer.

27 March 2026
Rated 5 out of 5 stars

Lights are super bright!!

Fast easy ordering. Answered my online chat promptly. Lights are super bright!! Now hoping they will last a long time…unlike some of the cheaper LED lights I’ve purchased in the past .

26 March 2026
Rated 5 out of 5 stars

…Replacing old can lights.

Getting the old can lights out was a royal pain. Hooking up the new ones was super easy. Also they are brighter than the old can lights, even with the
candle power set on the lowest setting. I did
not realize that there were 3 settings for the
brightness of the lights. Just love them.

25 March 2026
Rated 5 out of 5 stars

Easy website, Quick delivery.

I needed 4 LED drivers for lights at church that all of a sudden went out. These were for commercial rated lights. I googled the specs and your company came up. I did a bit of checking to be sure I was dealing with a legit company. I placed my order. They arrived a couple of days later. A nice surprise. I was surprised that there was a check box for tax exempt status. That was easy, also.

16 March 2026

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