I found ICL on line while searching for driveway bollard lights. I chatted with an on line associate regarding questions I had and order/delivery times. When we were ready for the bollards at our buil... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I appreciated that their ordering system accurately reflected that the LED strips I ordered were, in fact, in stock. They were shipped quickly, and are high quality. I'd definitely order from them aga... See more
Residential recessed lighting is getting hard to find. ICL has a great assortment. Their website provides good descriptions of available lights so the correct lighting is easy to identify. And their... See more
New customer, purchased the fixture on a clearance sale. It was a great deal and made better because I got the last one. Replacing a 20-year-old fixture with the hopes that this ICL light will last as... See more
Company details
Written by the company
Industrial Commercial Lighting (ICL) provides commercial-grade light fixtures and lighting solutions to a wide range of businesses and industrial facilities. We pride ourselves on supplying a wide range of reliable products that meet the diverse lighting needs of our customers.
Contact info
Earth City, United States
- 888-249-8166
- industrialcommerciallighting.com
4.6
Excellent
507 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from Industrial Commercial Lighting
Good morning,
Thank you for reaching out. Our records indicate that your order was placed on Monday, January 12, and shipped the same day via USPS Standard Delivery, as requested. According to USPS tracking information, the order was delivered on Tuesday, January 20.
Please note that USPS Standard Delivery may take up to 14 days for delivery. This timeframe does not include weekends or federal holidays.
If you require faster delivery for future orders, we recommend selecting UPS shipping options at checkout.
If you have any additional questions or need further assistance, please do not hesitate to contact us. We are happy to help.
I got the exact order and came on time…
I got the exact order and came on time . I will order again in the future. Thanks
18 January 2026
The product was priced Excellent
The product was priced Excellent, tracking and delivery was as promised
6 January 2026
GOT ORDER IN A TIMELEE MANER
3 January 2026
Just what I needed !!!
31 December 2025
Selected a product to replace an…
Selected a product to replace an existing power supply and received the correct material.
31 December 2025
Order was executed perfectly
Order was executed perfectly even though the amount was very small
6 January 2026
Order came in when it promised, and it was made in the USA
Worked perfectly and I would by it again
1 January 2026
Easy to find the correct replacement…
Easy to find the correct replacement power supply.
1 January 2026
Love the fixture and night light
10 July 2025
I sent multiple emails about a refund…
I sent multiple emails about a refund and no one has responded
12 December 2025
Reply from Industrial Commercial Lighting
Hello Amanda,
After reviewing our ticketing system, we can see that your emails have been responded to. Please check your junk, spam, and promotional folders for these responses.
If you're still unable to locate these, please don't hesitate to call us, and a member of our customer support team will be happy to provide assistance.
(866)590-3533 opt 2
Good prices Fast shipping
Good prices Fast shipping. Received my order with in a week and the lights look great super bright in the shop no issues at all. will use icl again in the future for sure
23 December 2025
quick shipping and good prices
20 December 2025
It was a very small order
It was a very small order, but came on time and exactly correct. Thank you. I will come back.
27 December 2025
I have never received a receipt or the…
I have never received a receipt or the form to return the wrong bulbs
20 December 2025
Reply from Industrial Commercial Lighting
Hi Richard,
Thank you for reaching out! We’re sorry for any inconvenience this may have caused. At the moment, we’re unable to locate an RMA associated with your order.
No problem at all—RMAs can easily be requested on our website or with the help of one of our friendly customer service representatives. You’re welcome to give us a call during our business hours: Monday through Thursday from 8:30 AM to 6:00 PM CST, and Friday from 8:30 AM to 4:00 PM CST. Our phone number is 1-866-590-3533, and you can select option 2 for Customer Service.
You can also submit an RMA request through our email portal, which I’ve linked below for your convenience.
If you have any questions or need assistance at any step, please don’t hesitate to reach out. We’re always happy to help and look forward to assisting you!
https://www.superbrightleds.com/contact/form/email-us
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