They were very professional. Acknowledged your problem and did not judge you for being in your situation. Gave you options and gave a plan that would help you fix the difficult situation that you wer... See more
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As you know, asking for debt assistance is embarrassing and personally stressful. The staff I have had the pleasure of talking to did everything right when helping me. They were kind, patient and und... See more
Company replied
I am halfway through a 4- year debt management plan. Insight made it easy to enroll by dealing with creditors. The awfulness of large debt eased from fear, panic, and shame into a steady, doable lean... See more
They held my hand thru the process, and reduced high interest cards to 6.9% interest, set easy to afford monthly pmts and were available by phone, offered classes and education articles for sound fina... See more
Company replied
Company details
Written by the company
Debt Relief Solutions: Nonprofit Credit Counseling, Debt Management and Debt Consolidation. Helping Millions Become Debt Free Since 1997.
Contact info
5750 Major Blvd, Suite 300, 32819, Orlando, United States
- (800) 565-8953
- contact-us@incharge.org
- incharge.org
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Paying off credit. Cards
They negotiated wth my creditors on interest rates and have solved any discrepancies I've encountered. They are very helpful and kind.
I liked the fact that they didn't judge…
I liked the fact that they didn't judge me.
Striving towards ending debt without…
Striving towards ending debt without being charged the high interest rate or being harassed by bill collectors and seeing my credit score close to 800.
The agents are very helpful
The agents are very helpful. They are on too if their game.
InCharge helped me get back in control
InCharge helped me get in control of my debt. I was feeling immensely hopeless before working with them. While my debt is still a lot to pay each month, I finally have hope that one day I’ll be done with it.
Truly a Great Company and Great Help
This company does something truly remarkable they don’t push you another credit card to shove all your debt on to, they put it all on under their belt onto their backs and negotiate better interest and minimum payments so you can pay off a debt. They relieve so much stress from me I can’t express how grateful I am to the whole entire InCharge team. You found the perfect niche to thrive in on top of actually having a quality service to offer people in need of help. I commend you and I am forever grateful.
Interest too high to make a dent in card balances
Having to use your credit cards to maintain after Covid, I racked up some debt. Being self employed and business not rebounding I had to use mine. I don’t recommend doing that but if you’re like me and use cards and then can’t pay it off every month caused me so much stress. This company had helped with a lower APR and they take out the $$ and send payment to debtors. I’m halfway done. Using In Charge really made a difference.
InCharge keeps me informed when a…
InCharge keeps me informed when a payment is made and gives me percentage totals of what I have paid so far.
Always very helpful very pleasant…
Always very helpful very pleasant always gets on my questions to answered.
Incharge is giving me back a life
I am so happy to have Incharge helping me. I actually see a debt free future. The CSR Carol is awesome. She knows so much and was able to explain everything so well. I HIGHLY recommend them
Everyone at In Charge Debt Solutions is…
Everyone at In Charge Debt Solutions is helpful. They work with you .

Reply from InCharge Debt Solutions
I do not have to worry about getting…
I do not have to worry about getting payments made on time. I always did pay on time but now it is less worry.
The lady who helped me was super…
The lady who helped me was super helpful and very nice.
Kalesha Jones is my APRN and is the…
Kalesha Jones is my APRN and is the only health professionals at Harmony that seems to genuinely take an active interest in my well-being. Dr. Jones was there for me mentally and emotionally during the month of August 2023 when in the time span of 1 month I lost my mom due to pancreatic cancer.
I was able to live through that devastating event after all. Much to my surprise, I didn’t even try to end my own life, due to Ms. Jones.
Most sincerely,
Judith Byers
Very helpful
EXCELLENT service!!!!
Kindness and understanding about my…
Kindness and understanding about my circumstances when I made contact with them
so nice and very helptul
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