Money Management International (MMI) Reviews 1,875

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and expertise, highlighting their kind and patient approach. Many consumers found the service to be excellent, appreciating the seamless payment process and the company's ability to renegotiate interest rates, leading to manageable payments and significant debt reduction. People frequently mentioned feeling supported and guided throughout their journey to financial stability. However, some people were dissatisfied with the company's internal processes, citing disorganization, communication issues, and a lack of accountability, which led to frustration and errors in account management. A few reviewers also expressed concerns about the fees charged and the transparency of the negotiation process, feeling that not all facts were clearly presented.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praise the professionalism and helpfulness of... See more

Payment

Reviewers highlight positive aspects of payment. Many customers appreciate the manageable and affordable... See more

Staff

Reviewers mention positive feedback about staff. Many customers praise the staff for being helpful,... See more

Customer service

Clients share positive opinions on customer service, praising the helpfulness and knowledge of... See more

Price

Customers consistently note ambiguous experiences with price. Some reviewers felt overwhelmed by debt,... See more

Based on these reviews

Rated 5 out of 5 stars

My experience with MMI has been exceptional! From the very first phone call to the final payment February 2026, the process has been a pleasure. MMI was available every step of the way and made the... See more

Rated 5 out of 5 stars

I was shaking in fear over losing my job and worried about losing my home. Naomi Peden is a credit to her team. She brings to bear complete knowledge, expertise, keen insight, and thoughtful analysis.... See more

Rated 5 out of 5 stars

I began my journey to repair my finances and get out of debt first by looking into several different options and loan solutions, etc. I chose MMI and was very happy in every way. I felt the solution... See more

Rated 5 out of 5 stars

It's a great moment all through working with money management team/company. I really appreciate all what they do and help so far done for me to safe my ass from messing with my credit score I want to... See more


Company details

  1. Debt Relief Service
  2. Credit Counseling Service
  3. Financial Consultant

Written by the company

For over 65 years, Money Management International (MMI) has been at the forefront of financial health solutions, helping individuals and families break free from debt and build a secure financial future. As a trusted nonprofit leader, MMI is dedicated to transforming how Americans navigate financial challenges by providing expert guidance, innovative programs, and culturally relevant financial education. Recognized by major financial institutions and media outlets, MMI’s award-winning services support long-term financial stability and success. Learn more at MoneyManagement.org.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

PROS OF HAVING A WITNESS

MR. RAY WAS VERY VERY VERY HELPFUL!!! I AM SO GRATEFUL THAT HE CALLED ME THIS MORNING. I ALMOST BLOCKED THE CALL DUE TO SO MANY SCAMMERS OUT THERE. HE LITERALLY CALLED THE MORTGAGE COMPANY WITH ME ON THE PHONE TO MAKE SURE EVERYTHING WAS ON THE UP AND UP. SO MUCH STRESS HAS BEEN LIFTED OFF OF ME. WHEN SOMEONE THREATENS TO TAKE YOUR HOME THE RESTLESS NIGHTS BEGIN. SO MY NEW PYMNT PLAN IS EFFECTIVE AND I'M GETTING IT IN WRITING. THATS WHERE I MESSED UP AT INITIALLY, NOT GETTING WHAT THEY TOLD ME IN WRITING!!!!! THANK YOU MR. RAY. YOU ARE DEFINITELY MY BEST FRIEND, MY TRUE FRIEND, MY ONLY FIREND RIGHT NOW. I'M 100% POSITIVE THAT HAD YOU NOT BEEN ON THE PHONE WITH ME, THAT CONVERSATION WOULDVE BEEN VERY DIFFERENT. FEEL FREE TO LOOK ME UP SO YOU CAN COME TO THE BBQ. I'M CALLING IT THE WELCOME HOME AGAIN COOKOUT.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

I felt like I was drowning in debt

I felt like I was drowning in debt, but there came relief in the form of a Godsent (Ms.Rowena) who gave me a silver lining. Now all that I have to do is follow her advice and I will be on a better path in four years!
THANK YOU!

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Grateful journey.....This program…

Grateful journey.....This program helped me restart my life. They made the unimaginable possible. They showed me what discipline when applied on a constant basis looks like. I am so....grateful for this program, Thank U.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

My experience with MMI has been…

My experience with MMI has been exceptional! From the very first phone call to the final payment February 2026, the process has been a pleasure. MMI was available every step of the way and made the journey both easy and a great learning experience! I'm now debt free and highly recommend MMI to anyone who has the desire to be debt free.

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Be careful with MMI

Be careful with MMI. I doubt they're breaking the law, but they conveniently do not tell you that the DMP does not take into account any promotional interest plans. They extended my DMP past the plan. I got hit with over $1000 in late fees.

(Edit: The MMI reply below says I was advised that maybe there was a promotional plan. They weren't sure. They were supposed to check and take that into account in the bank negotiation. They didn’t.)

(Edit 2: MMI slipped this little edit into their review after my edit above: "At no point did we convey verbally or in writing that we would investigate this on your behalf."

They didn't mark it as an edit; they might want you to believe that they wrote that from the beginning so I look bad. If you need evidence of their trickery, it could be this. Let's see if they suddenly 'remember' to mark their sneaky edit. Got a screenshot this time.)

I trusted MMI and in return I got the opportunity to continue paying not only the bank, but them too - their service isn't free.

9 March 2026
Unprompted review
Money Management International (MMI) logo

Reply from Money Management International (MMI)

Hi Gary, I've located your account and have reviewed the details and phone calls with management. It is correct that the debt management plan does not override promotional rate plans on included accounts. This was communicated during your intake, as well as on your creditor statements. Our counselor advised that he thought you had a promotional rate based on the low payment amount due, but at that time you felt that was not the case because you had not purchased anything recently and that the promotions had likely already expired. At no point did we convey verbally or in writing that we would investigate this on your behalf. The charges are for deferred interest, not fees. By including the accounts on the program, the APRs were suppressed to a lower amount when they adjusted. Feel free to contact me directly if you'd like to discuss this further: Thomas Nitzsche, VP of Public Relations - thomas.nitzsche@moneymanagement.org - (404)490-2227

Rated 1 out of 5 stars

Horrible

Horrible, if I had known it would negatively affect how creditors looked at my accounts I never would have signed up. They get paid $50 a month off the top and do nothing but send a payment for me. Waste of money. Close the account yourself if you can’t handle it and then call the creditor to chat about lowering interest rate to get it paid off. Then at least you did all the work. Or just file for bankruptcy and wait 10 years to buy a house or make a major purchase. This place fails to give you all the facts and you’re just excited someone provided a plan and is gonna help you. At least that’s what you think.

9 March 2026
Unprompted review
Money Management International (MMI) logo

Reply from Money Management International (MMI)

Hi Darrin, I'm sorry to hear of this as it does not reflect the experience we strive to provide all our clients. I'd like the opportunity to look into this further, so please contact me directly: thomas.nitzsche@moneymanagement.org

Rated 5 out of 5 stars

MMI has assisted me twice~

MMI has assisted me twice with my credit card debt. In working with the creditors
* interest % is greatly reduced or eliminated,
* mininum payments are lowered,
* the monthly ACH pmt to MMI is taylored to your expenses/budget.

There are many useful programs and classes offered. I did not utilize them.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

I have used Money Management twice

I have used Money Management twice. I have also tried to use other services only to find out that they were scams of highest order. Money Management is what they say they are and absolutely wonderful to work with. I highly recommend them. These days it's easy to rack up debt on your credit cards and make mistakes hoping to solve your financial problems, Money Management is honest upfront and worked for me I hope it works for you!

19 February 2026
Unprompted review
Rated 5 out of 5 stars

I will be honest—I was very skeptical…

I will be honest—I was very skeptical about using their services at first. I was concerned about potential damage to my credit score and the possibility of running into legal issues with my creditors. However, they completely exceeded my expectations and put all of my doubts to rest.

A representative contacted me within 24 hours, and after I provided my creditors’ information, she created a debt management plan that was perfectly tailored to my situation. The team handled communication with my creditors directly, so I didn’t have to manage any difficult conversations myself—aside from requesting account cancellations.

MMI professionals successfully negotiated interest rates with my creditors and set up automatic payments, making the entire process seamless. The relief I felt was immediate; it truly felt like a huge weight had been lifted off my shoulders. On top of that, their fees were very reasonable and among the lowest I found.

Overall, the experience was professional, efficient, and incredibly reassuring. I highly recommend their services to anyone feeling overwhelmed by debt and looking for trustworthy support.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

A Crucial Step in My Financial Recovery

After a series of irresponsible financial decisions I made in my 20s, I racked up high amounts of credit card debt across multiple creditors. Very quickly I felt like I was drowning; to make matters worse, I had a difficult time keeping track of the different loans, their minimum payments, and due dates, which led to higher debt in the form of late fees. Desperate, I found MMI in 2023, which proved to be one of the wisest financial decisions I ever made. They were very quick to work with: they negotiated lower interest rates for all of the loans I chose to include on the debt management plan, and soon I had only one manageable payment per month rather than a fleet of different payment amounts and dates. Because of the DMP, I was finally able to make on-time monthly payments, and I saw my credit score--previously tanked--rise further and further, granting me access to better options to various things in life such as apartments (many of which require a min. credit score), as well as allowing me to budget out things in my life that mattered. For anyone undergoing financial debt, I highly recommend MMI.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

I accidentally found Money Management…


I accidentally found Money Management by calling a tv station for financial advice. The woman I spoke to told me about the company she worked for and suggested that I should let them help me. I had no idea of what I was getting into! She called yesterday and told me how she could help me. After we went through the process, I was in shock…I felt that Rowena saved my life! She was so organized and did everything so well that I couldn’t believe this was happening to me, but it was. I want to tell everyone about her and Money Management! Thank you all for being there!

22 January 2026
Unprompted review
Rated 5 out of 5 stars

A solid partner and guide in becoming debt-free

When I got myself into significant credit card debt, I desperately wanted to find a guide to help me plan a way out. I found a solid partner in MMI. From the first intake and detailed accounting of my financial situation, through many questions and some really lean months, until my final payment 4+ years later, I relied on MMI staff and resources.
I felt very grateful when I made my final payment and knew that all of my credit card debt was paid off. In the process, I learned to be more disciplined in my spending, and learned the necessity of closely tracking my income and expenses, not just guessing.
I continue to budget using just my debit card, and have transitioned to auto-sending to savings most of the funds I used to send to MMI each month as they managed paying off my creditors. Until I began working with MMI, I was not successfully managing my money. Now I feel much more confident in doing so.
I highly recommend MMI!

20 August 2025
Unprompted review
Rated 5 out of 5 stars

MMI changed my life

Everything was fantastic, MMI truly help me change my life in a positive direction. The whole process was pretty positive, the only feedback I would provide constructively is that team does a better job in coordinating final payments and closing the account, there were a few mistakes made and it really made me feel uneasy, but MMI stepped it up and corrected the mistakes.

24 October 2025
Unprompted review
Money Management International (MMI) logo

Reply from Money Management International (MMI)

Hi Sarah, thanks for your review! We are so happy to hear we helped you move in a positive direction. I've shared your comments about improving the account closure process, and management let me know that we are actively working to improve that as part of our new customer database system, launching next year. Thanks for working with us and extending us grace as we corrected the mistakes!

Rated 5 out of 5 stars

I began my journey to repair my finances

I began my journey to repair my finances and get out of debt first by looking into several different options and loan solutions, etc. I chose MMI and was very happy in every way. I felt the solution was extremely beneficial and fair and from the very beginning, everything that was explained happened just like they said. My interest rates were renegotiated while the balances remained the same but everything happened just as they said and all of my creditors were satisfied at the balances, with only the interest rates affected. I would highly recommend working with MMI.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Trust the process

To be honest, I was nervous at first and had lots of doubts. But it's turned out to be one of the best things I've ever done. I genuinely look forward to getting my MMI statement every month so I can see the progress I am making.

Changed my life.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

I am very grateful for The service that…

I am very grateful for The service that I received, They saved me a great deal of money and got me back on track with my credit. The process was not complicated at all and I was helped along the way. I would recommend Money Management International to anyone.

2 December 2024
Unprompted review

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