Immerion 

Uhave sent several emails to Immerion Casino regarding an important issue with my account, but for more than a month I have not received any reply.
Their customer support is completely unresponsive, and there seems to be no way to communicate or resolve any problems.
This shows a total lack of respect and professionalism towards players.
I strongly advise others to be very cautious – my experience has been extremely disappointing.
Dear team,
Thank you for your message, but my issue has not been resolved.
I am still waiting for an official response.

I like the clean design and fair bonuses. Would be perfect if the interface looked a bit more modern and updates came more often.

Let's start from beginning... When I start playing in immerion all be perfect withdrawals I get about in 3h time frame until getting bigger wins then started problems some provider check and others reasons for don't let get withdrawals now even after 12-24-72h withdrawal is almost impossible just one or two from 20is completed when I talked about it with support they said when I do withdrawal request contact with support team to speed up proces when I do that they just talk nothing else withdrawal is almost impossible in immerion don't play in this casino... I have all withdrawal history screenshots...

They are scammers ...Do not get in trap even to deposit a cent. I have played some money not a few...When i asked to withdraw i waited days ..In emails they do not answer..When they sent me that KYC is ok and asked for withdraw they canceled again the withdraw by saying that :
Dear Player!

Thank you for waiting.
We would like to inform you that your gaming session has been forwarded to the provider for verification. During this process, all withdrawal requests will be temporarily paused. Please note that this verification is initiated by the provider and not by our team. We do not have any additional information at this time; however, once the verification is complete, you will be able to withdraw your funds.

We apologize for any inconvenience this may cause.

They told me that it can take up to 14 Days...

They are doing everything not to take your money...
In Web site when you press withdraw it blocks you with that message...
Withdrawal isn’t possible
Your previous bets are being reviewed by game or sport provider to ensure the fair play. You can withdraw again once review is completed

IT looks ordinary casino but it is TRAP ...They are thieves....

I’m a bit concerned about my experience with Immerion Casino so far.

On 2 October 2025 around 19:30, I requested a £600 withdrawal from my account (after depositing via bank transfer and playing Belatra – Blast the Bass, with no bonus used). On 3 October around 12:00, the withdrawal was cancelled and I was asked to provide verification documents (ID front/back, selfie with ID in front of the site, and a bank statement).

I’ve since provided everything requested, but my withdrawal is still pending. What worries me is that I’ve read on Casino Guru about other players facing delays with KYC and “game provider checks.”

I really hope this is just a normal part of the process and that my £600 withdrawal will be processed soon, but I wanted to share my experience so far. I’ll be happy to update this review once everything is resolved.

If the team would like to reach out to make sure everything is in order, I’d be happy to provide my account details privately so this can be resolved smoothly.

Just to confirm again. These guys are poor, dirty scammers and most positive reviews here are paid and fake without any doubts. This fraud office can't be even called a casino. This scammers refused to pay 2000$ from may. Beware of any casino from Goodwin N.V. group. Poor criminals that perform phishing activity. I have all the evidence and will do my best them to be punished. Don't trust their blah-blah that will follow this review. Just know one simple thing: Goodwin N.V. = SCAM, license number OGL/2024/758/0228 = SCAM. Beware This Scammers otherwise you risk never receive your funds.

OMG the selection is huge its amazing. So many chances!!

It's simple, stay away from this casino....before 8-9 months I verified my account after 3 weeks waiting and now when I want to do withdraw 350€ they asked me again to verify my account(imagine to you win something bigger) and after 5 days that I sent again my documents there is no response. They just don't won't to pay nobody, the goal of these scammers is just during the kyc process(maybe 3-4 weeks without jokes) to play your winnings back, stay away!!!

I recently tried this casino and was absolutely delighted! At first, I was attracted by the huge selection of slots - you can really play a new machine every day and not repeat yourself. I was lucky to catch a big win, the money was withdrawn quickly and without problems, which immediately strengthened my trust.

I would especially like to note the support: they respond instantly in the chat, very politely and with a positive attitude. I had a question about the bonus - the operator explained everything in detail and helped to activate it. It feels like the team really cares about the players.

Plus, it is important for me - this is security. All transactions are clear and without delays, I have never had any doubts about reliability. Here you can play calmly, knowing that your funds and data are protected.

Overall, the emotions are only positive. An excellent casino where you can really win, have a good time and be confident in honesty and service!

**AVOID** **SCAM**

This site is actually horrible. You wait 2 weeks of being fobbed off for them to Cancel your withdrawal. And then ask for KYC. (After 2 weeks) Then to be continuously Fobbed off by live chat and passed to 'Different departments' the whole experience is stressful but youll find out if you use them and happen to win .Trust me do not use they are scammers. I just dont want anyone else to fall for the same scam. You won't be treated fairly. They just want your money. Genuinely wish I'd never seen there site. Good reviews are clearly fake set up by the company. Worst one out there this

The site looks professional enough, but the transactions are painfully slow. I've been waiting on a withdrawal for what feels like forever. It's a problem when the speed of service doesn't match the presentation.

Security is a top priority for me. I've been concerned about some of the policies I've seen, and the site doesn't give me the confidence that my money is truly safe.

I'm disappointed because the main casino section has so much variety, but the table games feel neglected.

I'm new to online casinos and was hoping to find some tutorials or guides on the site for games like poker and roulette. I couldn't find anything

Now also using immerion1.com to throw off negative reviews. Basically scammers I played here religiously had a couple of withdrawals nothing too big just shy of 1000.. never had any issues until last week when I won 8000 an tried to withdraw. All a sudden my account was temporarily on hold until kyc was submitted which I sent instantly only to be ignored completely and anytime I tried to contact them I was fed the same bs through the chat function that they have sent it to there team to speed up the process etc. well today my account was closed and all money lost which I find hilarious. Do not use if you live in the UK even with a VPN as they will do everything and anything they can to not pay you out.

I deposited with paysafecard and the amount still hasn't arrived in my account. In any other casino the money arrives immediately. They can explain it. They are scammers, don't deposit!!!

I only signed up for the welcome bonus didn't think I'd have to spent forever trying to find the details. The information is so buried

I am a travel agent and I am always on the go. The lack of a dedicated app is a huge problem. I need a fast and reliable way to play on my phone.

I love live dealer games but the mobile experience is so poor. The stream lags and crashes a lot. It's not an enjoyable experience.

The rules are not transparent. I can't find a clear explanation of the terms and conditions. As a retired police officer, I value clear rules.