Just returned from Imagine India holiday it was amazing. Our guide Jay was so knowledgeable and caring we never felt unsafe. We saw so much, the highlight being Taj Mahal and Shimla hiking in Himala... See more
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Another great seam free experience with the team from IC, once again Charles Denman has been exceptional in his expertise content knowledge and sense of humour to make the booking process smooth as si... See more
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everything went as planned, no hiccups with transfers. the accomodation was excellent, the river cruise , owners suite was very comfortable, food excellent. stopover hotels were very acceptable,... See more
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I found the Imagine Cruising office in Brisbane very friendly, informative and helpful. The whole holiday was very well organized and ran without a hitch. After our cruise on Azamara Pursuit, which w... See more
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Company details
Written by the company
Established in 2011, we are a leading travel provider with offices across the globe, specialising in exceptional cruise holidays brimming with enriching experiences that offer so much more than just a cruise. More than just a cruise By taking pride in our relationships with cruise, rail and land partners, we’re able to create outstanding cruise holidays, seamlessly paired with immersive tours of the world’s most desirable natural and man-made marvels, enchanting rail journeys, exclusive events in unexpected locations, and fabulous hotel stays at hand-picked accommodations. Discover an unparalleled collection of once-in-a-lifetime experiences in some of the most spectacular destinations on Earth. CRUISE & RAIL Just like cruising, with rail travel the joy is in the journey, an opportunity to discover rather than simply visit. Combined together they offer an irresistible draw for so many. Many of our cruise holidays encompass rail travel on some of the most iconic locomotives in the world. From the exquisite carriages of the Venice Simplon-Orient-Express to the majestic Indian Pacific and the sophisticated Rocky Mountaineer, there’s a rail experience for everyone. CRUISE & TOURING Our cruises paired with exciting land tours offer you a bespoke holiday experience and take you to some of the most famous natural and man-made wonders on our planet. From the majestic phenomenon of Iguazu Falls to the opulent palaces of India and the breathtaking ruins of Machu Picchu – our fully escorted tours empower you with the confidence to explore new places that you might have believed were once out of reach. CRUISE & EVENT From lively cliff-top concerts in Bali to chartering entire ships to create an exclusive entertainment programme for our customers, our unique and exciting events are what truly sets us apart. Whether you’re interested in fast and furious Formula One® Grand Prix™ World Championship action or dazzling musical performances from world renowned singers, we create once-in-a-lifetime experiences paired with incredible cruises, curated just for you. CRUISE & STAY Our meticulously crafted luxury cruise and stay holidays are designed with your relaxation in mind. Enjoy your downtime in carefully chosen hotels, all while embarking on journeys to some of the world's most extraordinary destinations by cruise. Whether you prefer intimate vessels or grand liners, cosmopolitan city breaks or beachfront havens, your next unforgettable holiday awaits with us. RIVER CRUISING From the enchanting Danube to the mystical Mekong, a river cruise offers you the chance to relax as you glide through some of the world’s most incredible waterways. Whether you’re a history lover, a culture enthusiast, or someone with a keen eye for architecture, you’ll enjoy immersive experiences that showcase the beauty of each stop. CRUISE DEALS If you’re looking for the latest cruise deals then Imagine Cruising has everything, from great value sailings to last-minute cruise and stay holidays. Our cruise deals include the latest exclusive offers and promotions from all the leading cruise lines. From short breaks to longer adventures, you'll find the best value cruises to the most popular destinations here. BOOK WITH CONFIDENCE Your holiday is ATIA and AFTA protected when you book with Imagine Cruising. Fully protected. Exceptional service and expertise. Highly recommended. Amazing value.
Imagine Cruising
Written by the company
- More than just a cruise
- We create cruise holidays for every type of traveller and every imagination. Imagine Cruising wants to take you beyond your cruising dreams. That's why we constantly search for new travel experiences and change the rules about what is possible - we call it 'The Imagine Cruising Way'. We put a huge amount of time and care into tailoring cruise holidays that offer you incredible value. You can explore cosmopolitan cities, escape to unspoilt sandy beaches and seek out the world's greatest wonders, all in one holiday.
- We've only got One Life
- “One day…” It’s something we’re all guilty of saying about the things we dream of doing. We procrastinate as life passes us by. But it shouldn’t be this way. The One Life ethos is about seizing the moment and living life to the full. It’s what we live and breathe here at Imagine, it’s at the very heart of our company values and the reason we do what we do. We’re all blessed with One Life, but within it there is literally a world of possibilities just waiting to be explored. It’s our mission to help you discover this amazing world, to inspire you and help you experience as many unforgettable moments as possible, providing memories to cherish forever.
- 2021 & 2022 Cruise and Luxury Rail
- Combine a cruise with an iconic train journey to see more of the world. From the plush comfort of your carriage, enjoy panoramic views of snow-capped mountains, barren deserts, opulent palaces and more while savouring the romance of rail travel. You’ll feel like you’ve travelled back in time to a more elegant era.
- 2021 & 2022 Cruise and Escorted Touring
- From the majestic phenomenon of Niagara Falls, to the wildlife hidden in the dense rainforests of Borneo, the opulent palaces of India to the weaving marvel of the Great Wall of China - our cruises paired with exciting land tours offer you a bespoke holiday experience and take you to some of the most famous natural and man-made wonders on our planet.
- Book with Confidence
- Your holiday is ATIA and AFTA protected when you book with Imagine Cruising. Fully protected. Exceptional service and expertise. Highly recommended. Amazing value.
Contact info
Imagine Cruising , Level 7, 301 Coronation Drive , 4064, Queensland, Australia
- 1800 958 405
- customersupport@imaginecruising.com.au
- imaginecruising.com.au
4.6
Excellent
3K reviews
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Bring on 2028
I had to ring back today and was treated so nicely with the few extra questions I had to ask him.
23 July 2026
Reply from Imagine Cruising Australia
Dear Lorraine,
Thank you for your wonderful five-star review. We're delighted to hear that you received such friendly and helpful service when you called back with your additional questions.
It's great to know that our team member was able to assist you so kindly and make sure you had the information you needed. We understand how important it is to feel supported throughout the planning process, and we're pleased you had such a positive experience with Imagine Cruising.
Thank you for choosing Imagine Cruising, and we look forward to assisting you again in the future.
Warm regards,
Harrison
Senior Customer Support Agent
Quick response
Quick response, helpful advice, clear information and straightforward booking.
17 July 2026
Reply from Imagine Cruising Australia
Dear Frank
Thank you for your wonderful feedback. We’re delighted to hear that you found our service quick, helpful, and straightforward.
Providing clear information and making the booking process as easy as possible is something we always aim for, and we’re pleased to know we were able to assist you.
Thank you for choosing Imagine Cruising, and we hope you have an amazing journey ahead.
Kind Regards
Imagine Cruising
Nathan made our booking a dream.
Nathan was our agent, and could not be more helpful. He made booking our holiday an absolute dream.
21 July 2026
Reply from Imagine Cruising Australia
Dear John
Thank you for your wonderful feedback. We’re delighted to hear that Nathan provided such a helpful and enjoyable booking experience. We’ll be sure to share your kind words with him, as we know how much it means to be recognised for making a customer’s holiday planning experience special.
Thank you for choosing Imagine Cruising, and we hope you have an amazing holiday.
Kind Regards
Imagine Cruising
Imagine packages excellent interesting…
Imagine packages excellent interesting holidays both land and sea.
Good communication and attention to detail. Highly recommended
21 July 2026
Unprompted review
Reply from Imagine Cruising Australia
Dear Mike
Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed our range of land and sea holiday packages and appreciated our communication and attention to detail.
Your recommendation means a great deal to us, and we look forward to helping you plan many more memorable travel experiences with Imagine Cruising.
Kind Regards
Imagine Cruising
Sarah made it so easy
Sarah made it so easy as she answered my questions without any hassles and arranged everything for me on the spot.
21 July 2026
Reply from Imagine Cruising Australia
Dear Ray,
Thank you for your wonderful five-star review. We're delighted to hear that Sarah made your experience so easy by answering all your questions and arranging everything for you promptly.
Providing a smooth and stress-free booking process is something we strive for, so it's fantastic to know Sarah's helpful approach made such a positive impression. I'll be sure to pass your kind feedback on to Sarah, who will be thrilled to know she was able to assist you so effectively.
Thank you for choosing Imagine Cruising. We look forward to being part of your upcoming holiday and helping you create some wonderful memories.
Warm regards,
Harrison
Senior Customer Support Agent
The service was good
The service was good
Salesperson knew what they were talking about
20 July 2026
Reply from Imagine Cruising Australia
Thank you for your five-star review. We're delighted to hear that you received good service and that our team member was able to provide knowledgeable guidance throughout your experience with Imagine Cruising.
Our team takes great pride in understanding our holidays and helping our guests make informed decisions, so it's wonderful to know this was reflected in your experience.
Thank you for choosing Imagine Cruising, and we look forward to assisting you again with your future travel plans.
Kind regards,
Harrison
Senior Customer Support Agent
This is our 5th Booking with Imagine…
This is our 5th Booking with Imagine Cruising and we have never been disappointed with the level of professionalism and standard of our trips. All accomodations are of a high standard. The booking process is always very clear precise and efficient.
20 July 2026
Reply from Imagine Cruising Australia
Dear Minnie,
Thank you for your wonderful five-star review and for choosing Imagine Cruising for your fifth booking with us. We truly appreciate your continued support and loyalty.
It's fantastic to hear that you have consistently enjoyed the professionalism, high standards, and clear, efficient booking process that our team strives to provide. Knowing that your previous trips and accommodation experiences have met your expectations means a great deal to us.
Thank you again for your trust in Imagine Cruising. We look forward to helping you plan many more incredible journeys in the future.
Warm regards,
Harrison
Senior Customer Support Agent
Nathan was very helpful
Nathan was very helpful, friendly and very professional and made our holiday booking a pleasure
20 July 2026
Reply from Imagine Cruising Australia
Dear Eileen,
Thank you for your wonderful five-star review. We're delighted to hear that Nathan was helpful, friendly, and professional, making your holiday booking such a pleasant experience.
I'll be sure to pass your kind feedback on to Nathan, who will be thrilled to know that his support and service helped make the booking process enjoyable and stress-free.
Thank you for choosing Imagine Cruising. We hope you have a fantastic holiday and create many wonderful memories.
Kind regards,
Harrison
Senior Customer Support Agent
Great knowledge and customer service…
Great knowledge and customer service fantastic.Gabriel ,Shelly and Charlie thank you very much for all the information.
20 July 2026
Reply from Imagine Cruising Australia
Dear Linda,
Thank you for your fantastic five-star review. We're delighted to hear that you experienced such great knowledge and outstanding customer service from our team.
A special thank you for mentioning Gabriel, Shannon, and Charlie. I'll be sure to pass your kind words on to them, as they will be thrilled to know their guidance and support were so appreciated.
Providing clear information and exceptional service is something we take great pride in at Imagine Cruising, and we're grateful for your lovely feedback.
Thank you for choosing Imagine Cruising, and we look forward to assisting you again in the future.
Warm regards,
Harrison
Senior Customer Support Agent
Great booking experience
Booking through Dan @ Imagine Cruising was super easy. All our questions were answered, everything was explained clearly and now we can’t wait for our trip to roll around.
20 July 2026
Reply from Imagine Cruising Australia
Dear Ann,
Thank you for your wonderful five-star review. We're delighted to hear that booking through Dan was such an easy and enjoyable experience.
It's fantastic to know that Dan took the time to answer all your questions and clearly explain everything, helping you feel confident and excited for your upcoming trip. I'll be sure to pass your lovely feedback on to Dan, who will be thrilled to know he helped make the planning process so smooth.
Thank you for choosing Imagine Cruising. We hope the countdown to your holiday flies by and that you have an incredible journey filled with wonderful memories.
Kindest regards,
Harrison
Senior Customer Support Agent
Easy to deal with.
17 July 2026
Reply from Imagine Cruising Australia
Dear Ian
Thank you for your feedback.
We’re pleased to hear that you found our team easy to deal with and that your experience was a positive one.
We appreciate you choosing Imagine Cruising and look forward to helping with your future travels.
Kind Regards
Imagine Cruising
Easy to book
Easy to book. Very accommodating staff - shout out to Charlie Denman for being so helpful.
17 July 2026
Reply from Imagine Cruising Australia
Dear Janet,
Thank you for your wonderful five-star review. We're delighted to hear that you found the booking process easy and that our team provided such accommodating service.
A special thank you for your kind words about Charlie Denman. I'll be sure to pass your feedback on to Charlie, who will be thrilled to know his helpful approach made such a positive impression.
Thank you for choosing Imagine Cruising. We hope you have a fantastic holiday and look forward to assisting you with your future travel plans.
Warm regards,
Harrison
Senior Customer Support Agent
Reply from Imagine Cruising Australia
Dear David,
Thank you for your five-star review. We're delighted to hear that Gabby was very helpful during your phone conversation.
I'll be sure to pass your kind feedback on to Gabby, who will be pleased to know her support made a positive impression. Providing friendly and helpful service is something we value greatly at Imagine Cruising.
Thank you for choosing Imagine Cruising, and we look forward to assisting you again in the future.
Kind regards,
Harrison
Senior Customer Support Agent
It was a great to get the help and very…
It was a great to get the help and very helpful to me a good experience very friendly
19 July 2026
Reply from Imagine Cruising Australia
Dear Kent
Thank you for your lovely review!
We're so pleased to hear that you received helpful and friendly assistance and that your experience was a positive one. Providing great service and making the planning process as smooth as possible for our customers is very important to us.
We truly appreciate your kind words and thank you for choosing Imagine Cruising. We hope to assist you again with your future travel plans.
Kind Regards
Imagine Cruising
We asked for some idea's for a…
We asked for some idea's for a christmas cruise and Leyla gave us a few to choose from that suited our budget and likes/dislikes. We found the right one for us and booked with ease.
17 July 2026
Reply from Imagine Cruising Australia
Dear Amanda
Thank you so much for your wonderful review!
We're delighted to hear that Leyla was able to provide a range of Christmas cruise options that matched your budget and preferences. It's great to know you found the perfect cruise and that the booking process was smooth and easy.
We truly appreciate your kind words and thank you for choosing Imagine Cruising. We hope you have an amazing Christmas cruise and create many unforgettable memories. We look forward to helping you plan your next holiday!
Kind Regards
Imagine Cruising
This is our third trip with Imagine based on previous good experiences.
This will be our third trip with Imagine and the decision was based on their past excellent performances which allowed us to book with confidence.
14 July 2026
Reply from Imagine Cruising Australia
Dear Audie,
Thank you for your wonderful five-star review and for choosing Imagine Cruising for your third trip with us. We're truly delighted to hear that your previous experiences gave you the confidence to book with us again.
Our team is passionate about creating memorable travel experiences, so it's incredibly rewarding to know that our service and support have earned your continued trust. We greatly appreciate your loyalty and look forward to helping you create many more fantastic memories on your upcoming journey.
Warm regards,
Harrison
Senior Customer Support Agent
Reply from Imagine Cruising Australia
Dear Gillian,
Thank you for your five-star review. We're delighted to hear that you found our team helpful and knowledgeable throughout your experience with Imagine Cruising.
Our team takes great pride in providing expert guidance and support, so it's wonderful to know this was reflected in your experience. We appreciate your kind feedback and look forward to assisting you again with your future holidays.
Kindest regards,
Harrison
Senior Customer Support Agent
My customer service person was helpful…
My customer service person was helpful and supportive.
17 July 2026
Reply from Imagine Cruising Australia
Dear Dianne,
Thank you for your lovely five-star review. We're delighted to hear that your customer service representative was helpful and supportive throughout your experience with Imagine Cruising.
Providing friendly and reliable support is something we value greatly, so it's wonderful to know you felt well looked after. We appreciate your feedback and look forward to assisting you with your future travel plans.
Warm regards,
Harrison
Senior Customer Support Agent
Good communication and patient
17 July 2026
Reply from Imagine Cruising Australia
Dear Brett,
Thank you for your five-star review. We're pleased to hear that you experienced good communication and patience from our team throughout your interactions with Imagine Cruising.
We understand that planning a holiday can involve plenty of questions and decisions, so it's wonderful to know you felt supported and well looked after. Thank you for choosing Imagine Cruising, and we look forward to assisting you again in the future.
Kind regards,
Harrison
Senior Customer Support Agent
Excellent offers
Excellent offers, excellent exclusive trips.
Value for money and great customer service
14 July 2026
Reply from Imagine Cruising Australia
Dear Jane,
Thank you for your fantastic five-star review. We're delighted to hear that you’ve been impressed with our offers, exclusive trips, and the value for money we provide.
It's wonderful to know that our team has also delivered great customer service and helped make your experience with Imagine Cruising a positive one. We truly appreciate your support and look forward to helping you discover many more exciting journeys in the future.
Warm regards,
Harrison
Senior Customer Support Agent
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