Luke was very attentive and informative. He patiently answered all our questions and made the booking very easy. We spent a long time on the phone to him but not once did he get impatient. We have boo... See more
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Having seen our holiday advertised on Facebook, we rang up to find out more about it. Eloise was very helpful and talked us through the holiday. We booked with her and we were able to choose our cabi... See more
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Henry was excellent. Very knowledgeable about our destinations. Sorted out best flight times so no waiting about at airports. He called back within 5 minutes with quote.Everything was excellent and... See more
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I just booked another holiday with imagine cruising for March 2028 to China. I previously traveled to South Africa and Azamara cruise and had a wonderful time. The holiday went like clockwork, trans... See more
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Company details
Written by the company
Established in 2011, we are a leading travel provider with offices across the globe, specialising in exceptional cruise holidays brimming with enriching experiences that offer so much more than just a cruise.
Imagine Cruising
Written by the company
- More than just a cruise
- By taking pride in our relationships with cruise, rail and land partners, we’re able to create outstanding cruise holidays, seamlessly paired with immersive tours of the world’s most desirable natural and man-made marvels, enchanting rail journeys, exclusive events in unexpected locations, and fabulous hotel stays at hand-picked accommodations. Discover an unparalleled collection of once-in-a-lifetime experiences in some of the most spectacular destinations on Earth.
- CRUISE & RAIL
- Just like cruising, with rail travel the joy is in the journey, an opportunity to discover rather than simply visit. Combined together they offer an irresistible draw for so many. Many of our cruise holidays encompass rail travel on some of the most iconic locomotives in the world. From the exquisite carriages of the Venice Simplon-Orient-Express to the majestic Indian Pacific and the sophisticated Rocky Mountaineer, there’s a rail experience for everyone.
- CRUISE & TOURING
- Our cruises paired with exciting land tours offer you a bespoke holiday experience and take you to some of the most famous natural and man-made wonders on our planet. From the majestic phenomenon of Iguazu Falls to the opulent palaces of India and the breathtaking ruins of Machu Picchu – our fully escorted tours empower you with the confidence to explore new places that you might have believed were once out of reach.
- CRUISE & EVENT
- From lively cliff-top concerts in Bali to chartering entire ships to create an exclusive entertainment programme for our customers, our unique and exciting events are what truly sets us apart. Whether you’re interested in fast and furious Formula One® Grand Prix™ World Championship action or dazzling musical performances from world renowned singers, we create once-in-a-lifetime experiences paired with incredible cruises, curated just for you.
- CRUISE & STAY
- Our meticulously crafted luxury cruise and stay holidays are designed with your relaxation in mind. Enjoy your downtime in carefully chosen hotels, all while embarking on journeys to some of the world's most extraordinary destinations by cruise. Whether you prefer intimate vessels or grand liners, cosmopolitan city breaks or beachfront havens, your next unforgettable holiday awaits with us.
- RIVER CRUISING
- From the enchanting Danube to the mystical Mekong, a river cruise offers you the chance to relax as you glide through some of the world’s most incredible waterways. Whether you’re a history lover, a culture enthusiast, or someone with a keen eye for architecture, you’ll enjoy immersive experiences that showcase the beauty of each stop.
- CRUISE DEALS
- If you’re looking for the latest cruise deals then Imagine Cruising has everything, from great value sailings to last-minute cruise and stay holidays. Our cruise deals include the latest exclusive offers and promotions from all the leading cruise lines. From short breaks to longer adventures, you'll find the best value cruises to the most popular destinations here.
- BOOK WITH CONFIDENCE
- Your holiday is ABTA and ATOL protected when you book with Imagine Cruising. Fully protected. Exceptional service and expertise. Highly recommended. Amazing value.
Contact info
Portland House, Bincknoll Lane, Interface Business Park, SN4 8SY, Swindon, United Kingdom
- 01793 856770
- customersupport@imaginecruising.co.uk
- imaginecruising.co.uk
4.8
Excellent
15K reviews
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Very good service from Aimee in booking our cruise
Aimee was very helpful during the booking process. Aimee did advise that due to the offer they would be very busy and it did take a long time for a callback which is the only reason it has not 5 stars , it should not detract from the service that AImee provided when we did connect up.
29 September 2026
Unprompted review
Reply from Imagine Cruising UK
We are so pleased to hear that our team member provided such helpful service during your booking process. We appreciate your patience regarding the delay in getting back to you during our busy promotion, and we are glad that the support you received made such a positive impression once you connected. Thank you for sharing your feedback and for the wonderful four-star rating!
Vincent was extremely helpful answering…
Vincent was extremely helpful answering all of my many questions.
We were happy to proceed with our booking , many thanks to him
19 October 2026
Reply from Imagine Cruising UK
We are so pleased to hear that our team member was extremely helpful in answering all of your questions, making you feel confident to proceed with your booking. Thank you so much for sharing your wonderful feedback with us!
Sharon was very helpful answered all…
Sharon was very helpful answered all our queries & helped us achieve a very nice holiday adventure. Thank you Sharon.
19 October 2026
Reply from Imagine Cruising UK
We are absolutely delighted to hear that our team member was so helpful in answering all of your questions and assisting you in planning a wonderful holiday adventure. Thank you so much for sharing your lovely feedback with us!
Easy booking process
Painless booking, great knowledge of my destination and nothing too much trouble. Got exactly what we wanted. Would definitely use again and highly recommend. Thanks Harvey for arranging our special holiday.
19 October 2026
Reply from Imagine Cruising UK
We are delighted to hear that you had such a seamless booking experience and received exactly what you wanted for your special getaway. It is wonderful to know that our team member's extensive destination knowledge and helpful attitude made the process so effortless. We truly appreciate your high recommendation and look forward to assisting you with your future travels.
We had really helpful advice and…
We had really helpful advice and support from Zoe before making our booking. It felt personalised and full of detail. She gave us time and was knowledgable to answer queries
19 October 2026
Reply from Imagine Cruising UK
We're delighted to hear that our team member provided such thoughtful, tailored support and took the time to answer all of your questions thoroughly before you booked. Thank you so much for sharing your wonderful feedback!
Very happy
Brad was very courteous, helpful, and very knowledgable. He didn’t rush me, listened and answered all my questions. I felt very happy after my booking.
19 October 2026
Reply from Imagine Cruising UK
We are so delighted to hear that your booking advisor was courteous, knowledgeable, and took the time to address all of your questions. It is wonderful to know that you left the experience feeling so happy with your travel arrangements. Thank you for taking the time to share your kind feedback!
Reply from Imagine Cruising UK
Thank you for your feedback. We’re pleased to hear that our team was professional and helpful, listened carefully to your needs, and provided a personal service rather than simply reading from a script.
Booking was easy
19 October 2026
Reply from Imagine Cruising UK
Thank you for your lovely feedback! We’re delighted to hear you found the booking process easy and straightforward. We look forward to helping you plan your next holiday with Imagine Cruising.
Easy to book, quick and helpful
Danielle was courteous and friendly. She reassured us Cathy Pacific was a good airline (3rd best airline).
Our concern was economy might be cramped and we didn’t want to pay to upgrade.
She was informative and booking was easy. She did speak quite fast so I did mention this. Otherwise I found it easy to book this holiday.
16 October 2026
Reply from Imagine Cruising UK
We are delighted to hear that your booking experience was smooth and that you received helpful, reassuring information about your flights. Thank you for your honest feedback regarding the pace of the conversation, as it helps us improve our service. We hope you have a wonderful holiday!
Very friendly & helpful team member
Very friendly & helpful team member, Brad, who kept me informed every step of the booking process. Easy to deal with & all queries nswered.
19 October 2026
Reply from Imagine Cruising UK
We're delighted to hear that our team member was friendly and helpful, keeping you informed throughout your booking. It's wonderful to know that you found the process easy and that all of your questions were answered. Thank you for sharing your positive feedback!
Professional service
Telephone answered promptly. The person I talked to was knowledgeable, clearly spoken and answered any questions that I had. The terms and conditions were explained well and the holiday itinerary was read to me in full. I received documentation promptly. Very pleased with the service.
16 October 2026
Reply from Imagine Cruising UK
We are delighted to hear that your phone call was answered so quickly and that you had such a positive experience. It is wonderful to know our team member was clear, knowledgeable, and thoroughly walked you through your itinerary and terms before sending your documents over. Thank you for taking the time to share your feedback!
The agents went beyond to help us get…
The agents went beyond to help us get the cruise suite we wanted, allowing us to book the cruise for the price we wanted
19 October 2026
Reply from Imagine Cruising UK
We are so thrilled to hear that our team was able to go above and beyond to help secure your preferred cabin at a price that worked for you. Thank you so much for taking the time to share your positive experience!
Very helpful
The contacts at Imagine cruising were very helpful with my several queries
16 October 2026
Unprompted review
Reply from Imagine Cruising UK
We are delighted to hear that our team was so supportive and able to assist you with all of your questions. Thank you for taking the time to share your wonderful feedback with us!
Morgan was polite
Morgan was polite, friendly without losing professionalism, and was able to answer most of my questions. Those he couldn’t he has made a note on the booking and the Concierge rep will get back to us later.
Very pleased so far.
19 October 2026
Reply from Imagine Cruising UK
We are so delighted to hear that you had such a wonderful booking experience! It is fantastic to know that Morgan provided friendly and professional service while ensuring all your enquiries were thoroughly addressed. We truly appreciate your feedback
Response to all communications was very…
Response to all communications was very fast and flexibility in flight arrangements made them easy to work with.
1 October 2026
Unprompted review
Reply from Imagine Cruising UK
We're very happy to know that our quick communication and adaptable travel options made planning your journey such a smooth experience. Thank you so much for taking the time to share your wonderful feedback with us!
Aimee was excellent from start to…
Aimee was excellent from start to finish. She talked through the holiday/cruise in detail and provided a great service.
18 October 2026
Unprompted review
Reply from Imagine Cruising UK
We are delighted to hear that Aimee provided excellent service from start to finish and took the time to discuss your holiday and cruise in thorough detail. Thank you so much for taking the time to share your wonderful feedback with us!
Agent was very helpful and…
Agent was very helpful and understanding of our situation having traveled with Imagine Cruising on a number of occasions we consider the service we have received as excellent
28 September 2026
Unprompted review
Reply from Imagine Cruising UK
Thank you so much for your loyal support and for sharing your experience. We are delighted to hear that our agent was supportive and compassionate regarding your situation, and we are truly grateful that you consistently receive excellent service when booking your holidays with us.
Good service and great advice.
15 October 2026
Reply from Imagine Cruising UK
Thank you very much for taking the time to share your kind feedback!
Booking Experience a pleasure.
Pleasant, friendly, knowledgeable agents made my booking experience a pleasure and added to the excitement about our forthcoming trip.
12 October 2026
Reply from Imagine Cruising UK
We are so pleased to hear that our pleasant, friendly, and knowledgeable team made your booking experience such a joy. It is wonderful to know that our service added to your excitement for your upcoming trip. Thank you for taking the time to share your feedback!
Enjoyable experience
Answered the phone straight away.
Understood what I wanted and sorted it all out. Excellent.
17 October 2026
Reply from Imagine Cruising UK
We are so pleased to hear that your call was answered so promptly and that our team quickly understood and resolved your request. Thank you so much for taking the time to share feedback with us!
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