Best supplement I’ve ever taken to compliment my fitness goals. Makes it substantially easier to train harder and more often without feeling drained. The ingredients are as good as it gets and the Bec... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
IM8 is a premium supplements brand co-founded by David Beckham, redefining health with experts from Mayo Clinic, Cedars-Sinai, and the Former Chief Scientist of NASA to help you feel your best every day.
United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I did not reorder and got another huge box, asked for refund they denied said I did not cancel, even though I did not realize this is a subscription order, I also have reached out to my cc company.

Reply from IM8
This review is on the IM8 Care Team and customer support. I have high expectations when I need help from support teams. They far exceeded my expectations in all aspects! Do not hesitate to use IM8’s phenomenal products with the comfort in knowing that if you ever need assistance, the IM8 Team is there for you!

Reply from IM8
I’ve been extremely impressed with iM8 products and, in particular, their customer service. The products are excellent quality and I’ve been very happy with them, but what really stands out is the fantastic backup and support.
Whenever I’ve had a question or needed help, the response has been prompt, professional and genuinely helpful. It’s so reassuring to know there is a great team behind the products who actually care about their customers.
It’s rare these days to find a company that combines such good products with such exceptional customer service. I would highly recommend IM8. ⭐️⭐️⭐️⭐️⭐️

Reply from IM8
I was not notified of a pending subscription order. The order was processed just after midnight on Sunday night to Monday morning. I noted the fulfillment as I had not yet gone to bed. I immediately emailed customer service as that was an option to stop the shipment. The order was pending, not yet fulfilled. I then immediately logged into my account to cancel the subscriptoin. Hours later I received notice that I was too late, the order had been fulfilled. However, when I sent the initial email, the order had not yet been fulfilled and the auto reply stated that and that they may not be able to guarantee that I cancelled in time. (all of this in the middle of the night, mind you). Follow up, the order was fulfilled and shipped a day later 36 hours after I had initiated contact. They pointed me to the return link on the email and when I clicked on that, it said you had to have received your shipment, then you request an email. Another spot on the website says you can get a refund, if they approve. But from reading further, I would not be approved as it was my second shipment, not my initial shipment. Apparently, you can only get a refund on an inital shipment. I am reaching out to my financial institution, this is predatory. I will be requesting a refund through my bank.

Reply from IM8
Best researched longevity product out there. I take it daily and it's so easy to use the little packets and just mix it into any desired beverage. Taste is good, customer service is excellent, they send you little gifts with your orders.

Reply from IM8
I initially chose the IM8 product line because as someone who has difficulty swallowing pills, I was very excited to find a quality powdered vitamin product that I could just mix with water and easily drink. This brings me to my current customer service interaction. I emailed the IM8 customer service department in the morning and within just a few hours my concern had been completely resolved. One of the powdered flavors that came in my vitamin subscription had a lemon base. Too many medical procedures involving drinking a lemon-based product for testing made it extremely hard to tolerate the flavor. When I reached out to the customer service department, they offered eliminating that flavor from my subscription. My concerns were taken seriously and changes were made quickly. I do believe after this interaction with the IM8 customer service department that this company does truly believe in the health of their customers!

Reply from IM8
IM8 is now part of my life. Every morning, I feel good juts thinking of having healthy nutrients. Thank you Im8 for making my life easier

Reply from IM8
Company is very responsive to all issues. Product is well packaged and formulated. Have had very positive results.

Reply from IM8
Great product has not been sick one day simce i started lmost 1 year ago, also helps me not beeing ao stiff

Reply from IM8
I started the "Beckham Stack" about 10 weeks ago. It did take about 4 weeks before I felt any results. I am now feeling more energetic, skin looks and feels more hydrated. There were a few gastro issues in the beginning, they do pass with consistent use. Each individual is different, the only way to know if this will work with you and for you is to try it.

Reply from IM8
Horrible customer support. I was told that my order was cancelled after some time I was charged for another 2 months. Even though the order was not sent yet customer support told me that they can do nothing and I have to wait till the order is delivered and then I can apply for the refund. Even though they have acknowledged that it was their fault the only option suggested was to wait for the parcel and then apply for the refund from scratch. What a nonsense

Reply from IM8
I used to take a handful of vitamins, now all I need is IM8. It’s not the tastiest, still has a vitamin and mineral taste, but then again, it is just that. I feel this is a high quality supplement and I’m happy I found it. Customer service has been outstanding.

Reply from IM8
I have been taking IM8 for about a year. Do they have everything perfect? Of course not, nothing made by humans does (except maybe coffee). But what I like is that they actually listen, improve, and keep refining the formula.
I come from a biology background, with experience in cellular biology, so I don't look at supplements as magic dust. I look at ingredients, pathways, and whether things make sense.
The biggest test for me was simple: stop taking it and see what happens. My body noticed before my brain wanted to admit it. Joints, skin, and overall feeling were different.
Is it expensive? Yes. My wallet still sends me angry emails about it. But compared to buying ten different bottles and playing supplement Tetris every morning, the convenience matters.
Keep improving the formula, keep listening to customers, and keep doing the science. My cells seem happier with it, and apparently they are the ones running the show.

Reply from IM8
The im8 team promptly responds to emails, takes care of their loyal customers and makes sure to make them all feel part of the movement.

Reply from IM8
I have used IM8 for several months. I like that it is a full spectrum supplement so I don’t have to take a bunch of pills each day. The subscription service is great: it shows up every month & I don’t worry about it running out.

Reply from IM8
I’ve only been using IM8 for about a month and have noticed a slight increase in my energy levels. I am a keen gardener and usually after a day gardening would suffer with backache the next day however after taking IM8 for such a short time I don’t get any backache after gardening which I find incredible and surprising. Can’t wait to see what the results will be after taking it for a longer period.

Reply from IM8
IM8 is that incredibly rare combination of a simply world class brand and customer centricity that is unsurpassed. I use the longevity and daily essentials, 2 products with all the scientific evidence and research behind them. It’s no secret why this amazing company has skyrocketed in the last year. The benefits from using the daily regimen has truly changed my life. I’m more alert, energised and recover so much faster than ever before.

Reply from IM8
First the supplements themselves absolutely have helped me achieve the increased health and wellbeing that I was hoping for and they taste far superior to the other options on the market. Secondly their customer service is fantastic!

Reply from IM8
IM8 has replaced 9 bottles of supplements I was taking and added great ingredients I wasn't taking. The first month, I had less bloating and better digestion. The second month, I'm more energetic. The presentation of my first shipment was excellent and surprised me. I've gotten rid of the mountain of capsules every day and I'm never going back. Try IM8, you won't regret it!

Reply from IM8
I recently experienced an issue where a delivery arrived damaged and incomplete due to transit handling, with some items missing and the outer box tampered with.
I reached out to IM8 customer support, and Cathy from Team IM8 handled my request remarkably. The response time was exceptionally fast, and I was communicating with a real, empathetic human being rather than an endless loop of unhelpful automated chatbots—something that is unfortunately rare nowadays.
Without any hassle or complicated red tape, they immediately processed a complete replacement order for me. Their dedication to customer satisfaction is truly top-tier. Highly recommend both their products and their fantastic support team!

Reply from IM8
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.