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Rated 1 out of 5 stars

Purchased on the 1/10/2024 and still not recieved. Paid $10 for shipping as well! I've made several attempts to email (as that's the only way to contact) and had no response.

Rated 1 out of 5 stars

Horrendous customer service! We bought 7 full price tickets but made an error and bought them for the car visit instead of on foot (total of $133). After contacting them seeking to correct the issue,... See more

Rated 1 out of 5 stars

I purchased the Tom Yum Gai Rice Noodles and followed the instructions to cook. It says pour boiling water and replace lid. When i did this the pot exploded and the boiling water went all over me and... See more

Company replied

Rated 1 out of 5 stars

I ordered 2 meals last Sunday. I received a text to say the flood would be delivered by the delivery company and I replied to ask them to leave the package with a neighbour. That was it... See more

Company replied

1.0

Bad

TrustScore 1 out of 5

2K reviews

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Rated 5 out of 5 stars

The full package

Clear and easy to use web site with filters for different dietary needs, prompt delivery. Every meal I've tried so far has been excellent and so easy to prepare. Recommend unreservedly.

3 April 2016
Unprompted review
Rated 4 out of 5 stars

great food and easy to use

tbh I love ilumi because it's really nice food doesn't have to be stored in the fridge it's not full of rubbish and theres quite a nice selection, my only problem is sometimes it takes longer to reach you than it should last time took six days when you expect next day kind of throws your food plans out a bit

30 March 2016
Unprompted review
Rated 5 out of 5 stars

Singapore style noodles

Wow! How wonderfully delicious your noodles are. We both love them apart from one very minor issue Paul has with the bits of carrot, which is still quite hard after soaking for a good 5mins. Apart from this ilumi have done a brilliant job in giving Coeliac people something too eat. I have tried other ilumi products but am in love with your noodles. Thank you & do please carry on with what you are doing. Diana Stewart.

20 March 2016
Unprompted review
Rated 5 out of 5 stars

Great storecupboard treats.

A brilliant find at Aldi's so looked up your website and I am not gluten free, but a colleague is and he was pleased to be made aware of your business.
I think your food is extremely good, well done.

19 March 2016
Unprompted review
Rated 5 out of 5 stars

tasty food

Since I started eating gluten free foods I have struggled to find gluten free meals. I have now tried soup and two different main meals.. Both myself and my husband enjoyed them. Delivery was good and I recommend trying these meals.

6 March 2016
Unprompted review
Rated 5 out of 5 stars

Superfood!

Thank you Illumi for your gluten and diary meals. They are very tasty, sometimes lacking in meat but the quality is good. I particularly love all your curry meals and butternut squash soup.

14 February 2016
Unprompted review
Rated 5 out of 5 stars

ilumi

Tasty food so far,still got more to try,but no complaints.

4 February 2016
Unprompted review
Rated 5 out of 5 stars

At last some delicious gluten free food.

At last I have found a website that offers healthy, yet interesting and delicious gluten free food. I have recently been diagnosed with Ceoliac disease and have found the transition extrememly difficult. The variety and quality of food has given me some hope. Thank you

3 February 2016
Unprompted review
Rated 5 out of 5 stars

A really good resource

I was so happy to find Illumi online.

They have a great range and the cost is not too bad considering what you get, and it is delivered.

As a vegetarian I would love to see a wider range of vegetarian stuff - maybe utilising vegetarian proteins such as tofu and seitan, however what they already have on offer is sufficient.

Thank you illumi you have made surviving February much easier, and I do mean surviving!

2 February 2016
Unprompted review
Rated 5 out of 5 stars

Delicious, easy gluten free food!

Ordering online is simple & delivery is quick.
I have tried most meals and they have all been delicious.
I will continue using Ilumi and I can also get a selection in Asda now....bonus!

28 January 2016
Unprompted review

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