Ilovegunpla Reviews 70

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

We ordered 2x models for birthday presents, very happy with the quality of the products, boxes and delivery. Ching was more than helpful during the delivery process. Would absolutely recommend + will... See more

Rated 5 out of 5 stars

I absolutely recommend to anyone who loves gunpla and the world of gundam. Super helpful with any issues you may have and an incredibly rapid response when I was having a little issue with email. I wa... See more

Rated 5 out of 5 stars

Ilovegunpla.co.uk is safe, reliable and friendly. Its website is easy to use and the prices are always competitive. However what puts it apart is the Facebook community that supports it, this and C... See more

Rated 5 out of 5 stars

Ching @ I Love Gunpla is a saint in the UK gunpla community. The company is well known and highly regarded for their second to none service, large stock holding and ability to source hard to find kit... See more


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

70 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

We ordered 2x models for birthday…

We ordered 2x models for birthday presents, very happy with the quality of the products, boxes and delivery. Ching was more than helpful during the delivery process. Would absolutely recommend + will be returning to order in the future!

18 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience, highly recommended

I absolutely recommend to anyone who loves gunpla and the world of gundam. Super helpful with any issues you may have and an incredibly rapid response when I was having a little issue with email. I was instantly giving all the info I was after. The range of products on the site is huge and I'm sure they wouldn't hesitate to help you find any specific build kits you could be after. Highly recommend

8 November 2025
Unprompted review
Rated 5 out of 5 stars

Marvelous

It is my second time ordering in ilovegunpla
and it was fantastic when my order arrives. it is in great condition and the team is very accommodating about my queries.

12 October 2025
Unprompted review
Rated 1 out of 5 stars

I bought an expensive kit (£260)

I bought an expensive kit (£260). It was packaged in the flimsiest cardboard packaging imaginable, which led to the outer carton being damaged and also the inner box being damaged. £260 and not even a single layer of bubble wrap. The inner box itself was also unsealed. Normally they are cellophane wrapped so you can be sure than they have not been tampered with in any way. This inner box was not only damaged but unwrapped. I've no idea if it's even a complete kit yet until I start building. Very, VERY disappointing service. For this money I expect new brand new, unopened, sealed in the box and properly packaged. Would not purchase from this supplier again and would not recommend anyone else to do so. Very disappointing.

30 July 2025
Unprompted review
Rated 5 out of 5 stars

Always amazing service

Both the items what are always perfect and the shipping of the item it’s amazing always can get the kits I want, great prices and amazing service all the time

5 January 2024
Unprompted review
Rated 2 out of 5 stars

Strongly advise going elsewhere

Took an entire week to ship my product, when it arrived I discovered that it'd been shipped in a plastic bag and the box looked like it'd been kicked repeatedly. Fortunately this didn't damage any of the plastic but it very well could have.

This is especially egregious given that what I ordered was a P-Bandai kit that was quite expensive, as such I expect it to arrive in great condition.

In conclusion, I'd advise avoiding this store

31 May 2024
Unprompted review
Rated 5 out of 5 stars

Ilovegunpla.co.uk is awesome

Ilovegunpla.co.uk is safe, reliable and friendly. Its website is easy to use and the prices are always competitive. However what puts it apart is the Facebook community that supports it, this and Ching (the owner) works hard to make each purchase feel personal, he's there to help with any questions and he's fantastic at finding those rare kits.

2 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and shop.

Probably the best place for your hobby needs, reasonably priced, good delivery service. Even if you have a problem they'll get you sorted out without hassle. 10/10 place will continue to buy from.

13 April 2024
Unprompted review
Rated 5 out of 5 stars

Great products and service

Great products and service, combined with a top notch service. I’ve sourced many hard to find kits through ILoveGunpla and have no hesitation recommending them to other plastic model fans. Many thanks!

27 May 2024
Unprompted review

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