Legna my insurance agent today on Halsted Street taught me a lot about accidents. If you don't get a police report you might have problems proving your innocence. In fact I wasn't going to re-up wit... See more
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See what reviewers are saying
I was having a difficult time getting a car insurance quote from “typical” companies. Saw great reviews online for this store and decided to give them a shot. Carmen was super helpful, answered all of... See more
Listen I'm going through a claim where my 22 dodge got stolen I wasnt aware of this until I walked out and couldnt find my car. It was sad and horrifying to feel. I have not had not one complaint with... See more
The quote I got online wasn’t the same at your office. Your full coverage online was cheap compared to the agency quote, I feel deceived. The agent was calm and explanatory tho but that doesn’t change... See more
Company details
Information provided by various external sources
Illinois Vehicle Auto Insurance is a licensed insurance agency operating more than 40 retail locations across the Chicagoland area. In business for more than 40 years, we pride ourselves on being the neighborhood store; serving our local communities and helping to keep you and your family protected.
Written by the company
Contact info
2211 Butterfield Rd, 60515, Downers Grove, United States
- 888-449-0170
- info@illinoisvehicle.com
- illinoisvehicle.com
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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You guys or nice and have cheap insurance
I give 5 star because they help me with everything
3 July 2025
Reasonable price, excellent customer service.
I had been looking for a good-priced car insurance policy for days. I called Illinois Vehicle, and Pedro Lazo helped me find the best policy for me. He was very kind and made it incredibly easy to find what I needed. Pedro Lazo provided excellent customer service.
10 July 2025
Anna was Very professional
Anna was Very professional, knowledgeable and very welcoming.
Met my expectations.
28 June 2025
Awesome service Friendly staff Quick…
Awesome service Friendly staff Quick response…. English and Spanish both languages available
20 June 2025
Poor customer service
The second week of june, I went here to get a car insurance for my grandson liability. I was going to pay for 6 months.
I sat down at the desk. The young man asked me how can I help you?I said, I need a car insurance. Then I ask him, can I use the bathroom? He said, no, we have no public bathrooms, not even for the customers. I said, i'm a no man, i'm sixty eight I need to use the bathroom, please. He said no. At my age 68 my prostate doesn't work like it just. I cussed a little not at him.. He said, you have to leave because I cussed. I recommend nobody go there.It's bad customer service.
The name of the young man is
Sergio Funers.
I went down the block, got car insurance for 6 months i made my grant son happy. It costs me 1,200.68 i was okay with it. Lisa my grandson has car insurance liability. Can't remember the full name of the company.It was called american something.
12 June 2025
Unprompted review
To much information I keep giving you…
To much information I keep giving you the the right answers and you guy's keep asking me the same question
17 June 2025
Unprompted review
Explain exactly what covers the policy…
Explain exactly what covers the policy and really fast and friendly people.
9 June 2025
Claudia was an excellent…
Claudia was an excellent representative, professional and friendly! TY Claudia!
3 June 2025
Emails for a week after I already…
Emails for a week after I already renewed telling me my policy expired.If having to call into customer service wait times are long and getting disconnected on is an ongoing problem.
13 June 2025
Affordable Insurance
I was having a difficult time getting a car insurance quote from “typical” companies. Saw great reviews online for this store and decided to give them a shot. Carmen was super helpful, answered all of my questions and explained everything about the policy to me. She was able to get me an affordable quote for my situation and I walked out with a new policy 30 minutes later. So grateful! Highly recommend.
11 June 2025
Very helpful when I had questions
Very helpful when I had questions, great prices and great service
5 June 2025
We been with this insurance company for…
We been with this insurance company for 17yrs , no accendents ,no tickets and both my husband and I are over 60 yrs old. Not once did our insurance get lower for being a safe driver. In fact it just kept getting higher. 17 yrs paid over 30.000 dollars and never got a break
12 June 2025
Unprompted review
Platinum level customer services …
I received platinum level customer service, the insurance agent was very knowledgeable thus making it easier for me to choose which plan worked best for me. I appreciate all of her help.
4 June 2025
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