Wonderful organization. Love that not only am I getting an adorable item, but I am also helping dogs. Everything I have ordered has been great. Ornaments are adorable and I love to hang them every yea... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love the number of dog toys you offer and at a reasonable price. This allows me to buy them throughout the year to give to a few shelters at Christmas for the dogs who don't find a home for the holi... See more
In addition to having a variety of products, I appreciate the meaningful items (my dog passed away last January) to acknowledge the love of my dogs. I also love that there are various opportunities... See more
I Love buying from your company because it helps all the animals. You have great items for sale at great prices and I show everything off to everyone. I also give a lot off your items for holidays,... See more
Company details
Written by the company
At iHeartDogs.com, we’re driven by a simple, powerful belief: Every Dog Matters. This philosophy is the heartbeat of our mission, propelling us to create a platform where dogs aren’t just celebrated, they are truly loved and cared for. This is not just an ideology, it’s our promise, our commitment to every single furry friend out there. The genesis of our journey lies in a remarkable bond between a man and a Siberian rescue, Splash. Our founder, Justin Palmer, wasn’t always the dog enthusiast he is today. His past was plagued by severe pet allergies that kept him at bay. Yet, love has the power to rewrite destinies. When he married a dog lover, his path took an unforeseen turn towards an incredible journey that began with the adoption of a 2-year-old Siberian Husky found as a stray in the mountains near their home. Overcoming apprehensions related to allergies, Justin and his wife made a brave decision to bring Splash home. This wasn’t just a step towards becoming dog parents; it marked their evolution into passionate champions for the welfare of every canine companion. From starting a humble Facebook page to launching the iHeartDogs.com platform, Splash’s inspiring story created ripples that touched millions of hearts. And in this journey, we didn’t just build a large community, we created a family of dog lovers committed to making a difference.
Contact info
4130 E. La Palma Ave, 92807, Anaheim, United States
- 855-727-0202
- orders@iheartdogs.com
- iheartdogs.com
4.7
Excellent
138 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a great experience ordering…
I had a great experience ordering apparel. It came quickly, good quality, and as ordered. I plan to order more for the holidays and help out the doggos!
29 November 2024
Unprompted review
Reply from iHeartDogs.com
Bonnie - we are thrilled to hear!! And the doggos thank you!
Missing items
What went wrong? I can't find the balance of my order and of course their customer service doesn't seem to exist. I sent an email, left a voice mail, and tried chatting but no one responds
19 October 2024
Unprompted review
Reply from iHeartDogs.com
Hi Sheryl - Were you able to get this resolved? Did you receive the balance of your order? Please let us know and we would happy to help if needed!
Itch and allergy relief
I bought the itch and allergy relief for my 11-year-old blue staffy the first 2 months the stuff seem to work great in the last month she has had two outbreak of hives the itching back and she's having yeast problems again I need to up the dose I give her three a day she's a 70 lb dog after a while does their body get used to this and might need to change to something else anybody else having the same results cuz somebody maybe give me some idea the veterinarian wanted to treat it with chemical stuff which I'm really not fond of zymox and I went with this instead again for the first two months it'll work exactly as I said it would in the last month she's had two terrible outbreaks
14 August 2024
Unprompted review
Reply from iHeartDogs.com
Steven - Thank you so much for letting us know how it is going. Have you had more success with increasing the dosage? Please let us know how you pup is doing -- we would love to know.
Never received product
Never received product. Playing games with back and forth emails. This company is SCAM. Read reviews about this company before considering purchase. Items are from China and people have had issue with their dogs from their products!
1 July 2024
Unprompted review
Reply from iHeartDogs.com
Hello - Thank you for notifying us about not receiving your order.
We apologize for the inconvenience and not receiving your order! This can happen from time to time as we rely on our carriers for delivery.
It sounds like you have already reached out to our support team. Typically we resolve any customer concerns immediately. If you could please post your order # here, I'd be glad to look it up and reach out to your privately to resolve. Customer satisfaction and feeding dogs are both of the utmost importance to us.
All of our consumables are manufactured here in the United States and all of our products are shipped from Anaheim, CA.
I had received a magnetic decal that…
I had received a magnetic decal that was bent and creased in the middle. After my initial review, iHeart dog staff went above and beyond to make sure I was satisfied. They stayed in touch with me through the entire replacement process. I am so impressed!! I’ve not seen this level of customer care in years!
14 June 2024
Unprompted review
Reply from iHeartDogs.com
We are so glad you reached out. Thank you for the update and please let us know if there is anything further we can do for you! :)
Read about your Allergy and Itch oral…
Read about your Allergy and Itch oral med. Sprays and lotions haven’t helped their miserable scratching so I ordered.
ONLY TWO DAYS LATER NO MORE SCRATCHING!!! Am so pleased!I’ve been spreading the word through our neighborhood Nextdoor community web page.
[Confidential: I can’t splash your name all over ND or will be banned for merchandising]
12 June 2024
Unprompted review
I heart dogs purchases help abused animalss…
My merchandise from iheartdogs is always very good quality , priced properly, and excellent shipping speed. And meanwhile with every order you are making a donation to help homeless and abused animals. I have made numerous purchases throughout 2023 and to the present.
12 April 2024
Reply from iHeartDogs.com
Thanks for taking time to share your feedback - we appreciate the kind words. As always, thanks for partnering with us in support of shelter dogs!
I love this site
I love this site! I have bought gifts, treats, supplements and other things and have loved it all. I do the monthly contribution and support the occasional flight as I can. Keep up the great work!!!
3 May 2023
Reply from iHeartDogs.com
Thanks, Amy! We appreciate your support!
Love how yall help the animals
Love how yall help the animals, shipping is fast and great products
16 April 2024
Reply from iHeartDogs.com
We couldn't do what we do without support from individuals like you, Kimberly! Thank you for partnering with us in support of shelter dogs!
These earrings are beautiful
These earrings are beautiful! They will be a Mother's Day gift for our daughter 💟.
12 April 2024
Reply from iHeartDogs.com
Thanks for the feedback, Karen! I hope your daughter loves them!
My Opinion
They give important, cute, real and helpful information. They help so many animals. I love, I❤️dogs!
15 April 2024
Reply from iHeartDogs.com
Thank you! We appreciate the kind words and your support, Sandy!
Reply from iHeartDogs.com
That's wonderful to hear, Camille. Thanks for the kind words and your support!
This company does the most for dogs
This company does the most for dogs. They are top-notch. Everything I have received from them is top quality. I will always support Heart Dogs!
15 April 2024
Reply from iHeartDogs.com
Thank you, Paulette! As always, we appreciate you for partnering with us in support of shelter dogs!
Reply from iHeartDogs.com
Thanks for your support!
Love the stories and choices of charities
I love all the rescue stories and pictures. The choice of sponsored charities is great and the selection of products is helpful to browse through for purchase. It’s nice to buy clothing that is fun to wear and also benefits hungry pups!
14 March 2024
Reply from iHeartDogs.com
We appreciate the kind words and feedback. As always, thank you for partnering with us in support of shelter dogs!
I love every product I buy
I love every product I buy. You always ship right away and you are helping dogs everywhere! Keep up the good work!!
12 April 2024
Reply from iHeartDogs.com
Thanks, Lori! We appreciate your support!
We love IheartDogs always satisfied…
We love IheartDogs always satisfied with our purchases and fast delivery.
15 April 2024
Reply from iHeartDogs.com
That's awesome to hear. We appreciate your feedback, Shanette!
Reply from iHeartDogs.com
Thank you for your support, Rebecca!
great gifts
great gifts, fast service and also every buy something goes to feeding shelter dogs and cats.
15 March 2024
Reply from iHeartDogs.com
Thank you for partnering with us in support shelter animals, Julia! We appreciate your support!
I love the gifts and that we're helping…
I love the gifts and that we're helping animals!
14 April 2024
Reply from iHeartDogs.com
I'm glad to hear you're enjoying your items, Candace! Thank you for partnering with us in support of shelter dogs!
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