iHeartDogs.com Reviews 

156
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including apparel and pet wellness items, often described as comfortable and true to size. Many appreciate the wide variety of meaningful items available at fair prices. People also highlight the easy ordering process and the quick, prompt delivery of their purchases. However, some customers expressed dissatisfaction with shipping, noting that rates were sometimes excessive and orders occasionally experienced dispatch delays.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the quality, comfort, and reasonable... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the products as wonderful, good quality,... See more

Order

Reviewers mention positive feedback about order, with many customers appreciating the quick processing and... See more

Price

Clients share positive opinions on price, consistently finding items to be reasonably priced and of great... See more

Website

Consumers find the website experience to be ambiguous, with many expressing satisfaction with its design,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful organization. Love that not only am I getting an adorable item, but I am also helping dogs. Everything I have ordered has been great. Ornaments are adorable and I love to hang them every yea... See more

Rated 5 out of 5 stars

I love the number of dog toys you offer and at a reasonable price. This allows me to buy them throughout the year to give to a few shelters at Christmas for the dogs who don't find a home for the holi... See more

Rated 5 out of 5 stars

In addition to having a variety of products, I appreciate the meaningful items (my dog passed away last January) to acknowledge the love of my dogs. I also love that there are various opportunities... See more

Rated 5 out of 5 stars

I Love buying from your company because it helps all the animals. You have great items for sale at great prices and I show everything off to everyone. I also give a lot off your items for holidays,... See more


Company details

  1. Pet Store

Written by the company

At iHeartDogs.com, we’re driven by a simple, powerful belief: Every Dog Matters. This philosophy is the heartbeat of our mission, propelling us to create a platform where dogs aren’t just celebrated, they are truly loved and cared for. This is not just an ideology, it’s our promise, our commitment to every single furry friend out there. The genesis of our journey lies in a remarkable bond between a man and a Siberian rescue, Splash. Our founder, Justin Palmer, wasn’t always the dog enthusiast he is today. His past was plagued by severe pet allergies that kept him at bay. Yet, love has the power to rewrite destinies. When he married a dog lover, his path took an unforeseen turn towards an incredible journey that began with the adoption of a 2-year-old Siberian Husky found as a stray in the mountains near their home. Overcoming apprehensions related to allergies, Justin and his wife made a brave decision to bring Splash home. This wasn’t just a step towards becoming dog parents; it marked their evolution into passionate champions for the welfare of every canine companion. From starting a humble Facebook page to launching the iHeartDogs.com platform, Splash’s inspiring story created ripples that touched millions of hearts. And in this journey, we didn’t just build a large community, we created a family of dog lovers committed to making a difference.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

156 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(156)

101 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I enjoy reading and seeing the…

I enjoy reading and seeing the articles. I don't always purchase items. I'm 81 and trying to clear out the things we really don't need any longer. If I see something that I could use as a gift for a family member, I do purchase. I just am trying to be careful with what I have. Thank you

5 June 2026
Unprompted review
Rated 5 out of 5 stars

I love the quality of the t-shirts…

I love the quality of the t-shirts offered and the art on them is awesome. The colors and variety are wonderful. I also appreciate the heads up on the flights to save animals by taking them to safer shelters so I can make a donation.

6 June 2026
Unprompted review
Rated 4 out of 5 stars

I LOVE everything about I Heart Dogs…

I LOVE everything about I Heart Dogs except the website ....specifically when I try to order things. I put it in the cart and it disappears. When I try to checkout I have problems getting the website to respond to my keyboard entries. I have many. many years of online shopping (20+) experience, so I know the problems does not originate with me.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Love This Site!

Not only do I love the articles from iHeartDogs, the merchandise sold is beautiful and the prices are reasonable. If you are a newsletter subscriber, you can also get amazing deals. But the best thing about it is that every purchase helps dogs as well. It's a definite win-win!

23 June 2026
Unprompted review
Rated 5 out of 5 stars

8yo Bernese Mountain Dog with mobility issues

I have an 8 year old Bernese Mountain Dog who is starting to have some mobility issues . We have always given him hip & joint supplements as well as Omega 3’s. A year ago he started getting lipomas so I started him on the Bone Broth Mushroom powder and they have gotten smaller . With the increasing mobility issues we started him on the CBD MUSHROOM CHEWS and they have really made a difference ! He gets up and down with less struggle now and runs and hops like a pup! I signed up for auto ship so we don’t run out! (Free shipping would be nice but the products are worth the money !)

1 June 2026
Unprompted review
Rated 5 out of 5 stars

I love this website!

I love this website!! I live in Canada and I wish you had your program here as well. I am a dog lover, and I purchase as many blankets as I can afford so that you give an equal amount to shelter dogs, I give my blankets to the shelters here as well. The clothes and products are great quality and really affordable. It's a wonderful concept for a company and I try to support as much as I can!!

1 March 2026
Unprompted review
Rated 5 out of 5 stars

I let the dogs out

I loved the sentiment "who let the dogs out". It attracts a lot of attention when I wear it. It is a quality T and true to size. The price was fair, the delivery swift and the benefit to the dogs wonderful.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

This is a company with heart...and a great love for dogs

This is a company with heart...and a great love for dogs. Their products are fun for dogs and their people, and they contribute to dogs in need. What could be better than that, well except all of their wonderful stories about rescues. Thank you, iHeartDogs for all that you do.

1 June 2026
Unprompted review
Rated 3 out of 5 stars

I liked helping other animals and…

I liked helping other animals and getting t-shirts. I've also bought other dog rescue items. I just found it difficult to be able to use my "hero credit" each month. To be honest, I was never able to redeem it. It should not be that difficult (only arriving in one email? Why isn't it in the site when we log in?) I've purchased multiple times but not in the past 6 months. I was tired of not being able to access what I was promised each month.

1 October 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look