Teresa Roth is incredible! She always responds quickly and goes above and beyond to provide the best customer service. She is always willing to help, responds promptly to emails, and follows up on any... See more
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My rep, Becky Palmer stayed in the game with me for almost a year trying to help us get what we needed. It was our fault as we had a lot of moving parts but she never became seemingly frustrated with... See more
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Bre, who is my account manager has been absolutely fantastic to work with. She's quick to respond and makes sure that she sees my order thru. I was in a pinch and needed something fast and she deliv... See more
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Metalcraft comes through and definately will help you from start to finish of your order. You can count on them for excellent products. The more detail you provide them the better and makes it a smo... See more
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Company details
About Metalcraft, Inc.
Written by the company
ID Made Better® Think about this: products don't get out the door without the proper tag. Supply chains grind to a halt. Revenue is lost. There's no tracking or traceability. It's more than putting a label on a surface. It's knowing the conditions the label will be going through. It's knowing how RFID can deliver greater reliability and efficiency as hospitals or schools manage resources. It's giving customers the flexibility, ease of use, and technical solutions they need to meet ID demands not only today but into the future.
It's what Metalcraft delivers every day: ID Made Better.
Capabilities - Here are just a few or our capabilities. For even more, go to our website www.idplate.com.
Qualification Process - Metalcraft's DART Qualification is the project discovery process we use at Metalcraft to ensure the right tag for the right application.
Match Technology to the Application -We are Technology Agnostic! Serial numbers, barcode or RFID - whatever your application requires - Metalcraft has you covered!
Data Management and Security - Numbers are our business and have been since 1950. Our Serialization Engine tracks serial number history for customers and prevents duplication within the job, part of even customer level overall.
RFID Programming - From simple, matching the barcode printed on the tag to the RFID information programmed to the tag, to complex, delivering customer defined proprietary programming, no other company has the RFID programming capabilities Metalcraft does - guaranteed.
Converting Capabilities - With our converting methods, we can design, construct and cut almost any label to fit your application need. Our RFID converting equipment can run millions of tags just as efficiently as running a single prototype order. In other words, no order is too big or too small.
Materials and Adhesives - Made with long-lasting materials including rigid or flexible aluminum, rugged stainless steel, and a wide range of polymer materials including polyester, polycarbonate, and polypropylene. We'll also match the right adhesive to your application, so you know once your tags are applied, they will remain in place as planned.
Print Capabilities - Metalcraft provides the broadest range of print and color options in the industry. We can accommodate any layout, logo, or color match your branding.
Contact us today to find out how we can help you find your identification solution!
Contact info
3360 9th ST SW, 50401, Mason City, United States
- 1-800-437-5283
- metalcraft@idplate.com
- idplate.com
4.8
Excellent
499 reviews
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This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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We have been ordering these labels for…
We have been ordering these labels for years and have always had the 2,500/Roll as requested by the end user. When we ordered, we requested in BOLD print, 2,500/Roll. We ordered 25,000, 10 Rolls. We received the labels 2,000/Roll for 12 Rolls and 1 Roll with 1000???
18 July 2025
Reply from Metalcraft, Inc.
John, I sincerely apologize for this. I was out on PTO last week and am just now seeing this. I have spoken with the team and they assured me there are notes on your account to make sure this doesn't happen again.
Satisfactory
total attention to my order. Quick responses by Shari to get answers for me. I appreciate all who helped with our last orders.
15 July 2025
Reply from Metalcraft, Inc.
Thank you, Bill - I will make sure to pass this along to Shari!
Great customer service and help making…
Great customer service and help making sure that your order is correct. I really appreciate their attention to detail.
3 July 2025
Reply from Metalcraft, Inc.
Thank you Keli - we appreciate you!
Took three tries to get the proofs…
Took three tries to get the proofs correct, otherwise, fast service.
3 July 2025
Reply from Metalcraft, Inc.
Thanks for your feedback! Sorry for the proof issues — we’re glad the service was fast and appreciate your patience.
5 Star
5-star review for their outstanding support and efficiency. They consistently demonstrate professionalism, clear communication, and a strong commitment to meeting our needs. Their ability to manage requests promptly and accurately makes a big difference in our operations.
10 July 2025
Reply from Metalcraft, Inc.
Wow - thank you very much! We strive to be the best.
The ordering process was easy and the…
The ordering process was easy and the order was completed as requested and in a timely manner.
8 July 2025
Reply from Metalcraft, Inc.
Thank you for the great feedback!
Reply from Metalcraft, Inc.
Thank you Rudy! We appreciate you!
Metalcraft was always very helpful and…
Metalcraft was always very helpful and friendly with every correspondence
18 June 2025
Reply from Metalcraft, Inc.
Awesome! Thank you very much for your business!
The customer service is always excellent
The customer service is always excellent. The products are fine quality and turnaround time on our order is quick.
27 June 2025
Reply from Metalcraft, Inc.
Thank you so much for your feedback!
Reply from Metalcraft, Inc.
Thank you very much for the business!
Excellent service and products!
18 June 2025
Reply from Metalcraft, Inc.
Thank you so much! We appreciate you!
Superior Labels - Excellent Customer Service
Metalcraft can be trusted to provide superior labels that are matched with its excellent customer service. It's always a pleasure doing business with Metalcraft.
9 June 2025
Reply from Metalcraft, Inc.
Thank you for your kind words. It's a pleasure doing business with you as well.
Great company
Great products, reasonable pricing and fast shipping. Very knowledgeable sales department.
9 June 2025
Reply from Metalcraft, Inc.
Thank you for your business and we're happy to help!
It's always a pleasure working with…
It's always a pleasure working with Metalcraft. They understand the needs of our customers to ensure they are getting the products they need.
4 June 2025
Reply from Metalcraft, Inc.
Thanks, Ali! We love working with you too!
Reply from Metalcraft, Inc.
Thank you for your kind words. We value your business!
5 stars!
Anytime I need an order placed or have questions, Tonya Ristau & Jack Ward have been there to help me at every step of the way.
We've been ordering from Metalcraft for about 10 years (I think) and they, especially Tonya, have made this sporadic task of ordering labels incredibly easy for me.
23 May 2025
Reply from Metalcraft, Inc.
Wow - thank you! We agree Jack is great and Tonya is a gem - I will make sure to pass this along.
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