ID Management Systems Reviews 175

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

It was an absolute pleasure to deal with Kevin who was very prompt in liaising through queries, and articulating the process. The bulk order needed to be printed and shipped within a week but they tur... See more

Rated 5 out of 5 stars

Fantastic experience for our first order. Had been let down on delivery by another supplier and ID Management Systems got the product out to us next day by 10.00am. The Sales team (Lee in partic... See more

Rated 5 out of 5 stars

We have made several purchases from IDM now and each time we have had proffesional assitance from point of order right through to delivery. The last purchase made we were told that the cards... See more

Company replied

Rated 5 out of 5 stars

I was put in touch by a friend who had previously used ID Management Systems and recommended their services. I was pleasantly surprised at how easy the set up stage was and how efficient this was don... See more

Company replied

Company details

  1. Prints and Signs Store

Written by the company

ID Management Systems have been at the forefront of the ID industry for over 23 years, reselling technologically advanced products from top brand manufacturers. Our ID experts will be able to assess your requirements and be able to answer any questions you have. Whether you’re looking for ID cards printers, consumables, accessories or custom designed products, we’ll have what you’re looking for and at the right price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

175 reviews

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Rated 5 out of 5 stars

Excellent quality ID cards, they are printed very cleanly, photos are professionally retouched, and the card specification has a good, strong quality. The team are super-professional and friendly.

It was an absolute pleasure to deal with Kevin who was very prompt in liaising through queries, and articulating the process. The bulk order needed to be printed and shipped within a week but they turned it around in record time - 72 hours! (Without effecting the quality of the job.) It's always a pleasure to deal with ID Management, we keep coming back every year because of their excellent service and quality product. No doubt will be back again next year!

17 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service from A to Z

Excellent Service from A to Z
I was stuck in a rut with finding the right sized badge holders but ID Management Systems really came through for me. What started out as a simple live chat on their website turned into a well looked after feeling. I must highlight Lewis Bird for his highly efficient and friendly approach.
I know where I will be getting my badges next time.
Thank you

27 November 2019
Unprompted review
Rated 1 out of 5 stars

Dishonest and deceitful *** ADVISE YOU AVOID ***

Ordered from website. Over a week for item to arrive and then wrong item received. Attempted to resolve with ID Management but was then lied to and told that we had ordered the items that we had received. We were actually told we had ordered an item that was not even available for direct purchase from the web store! When challenged with this information they failed to respond. Claim for refund now active.

12 April 2019
Unprompted review
Rated 2 out of 5 stars

Well as long time customer using…

Well as long time customer using IDsystem didbox it wasnt good experience. it has been failing constantly time stamp is inconsistent and wrong, on download report is inaccurate or there is a gap in the severe cases it comes up blank even after reprograming it day before.at other times you get drivers got blocked automatically or fob stops working on the same forklift they have been driving for years, it is good for the first year or two but after that you start to see problems cropping up. at great cost called out engineer to come and fix i,t but he couldnt understand why it was not reading or programming new driver so there was no fix. suggested getting new wand again with great cost purchasing got some improvement but not fixed all the issues. I think it is adequate for short time use but after that you have to replace the didbox. so from the experience of over 10 years i will give it a 2 star.

22 October 2018
Unprompted review
ID Management Systems logo

Reply from ID Management Systems

Hi,
We take any complaints very seriously. Our technical department usually operate a no-fix no-fee policy so please contact us to fix this.
Secondly as far as we can see we have never visited site or received an order to visit site. The order was just for some badge holders.
Our ID System don't usually deal with time stamps, or downloaded reports, or interact with forklift trucks.
If you would like to contact me, Wayne Street (Technical Manager) on 0800 408 1471 I would love to clear this up.

Thanks

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery - no problems at all.

25 July 2018
Unprompted review
ID Management Systems logo

Reply from ID Management Systems

Thanks for the review Maggie!

If you need anything else, just let me know :)

Thanks,

ID Management

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