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Icybeardental Reviews 

2,512
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,850 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their effectiveness, noting significant whitening and cleaner teeth, often with quick results and no sensitivity. Many appreciate the high quality of the items and the overall user experience, including efficient order processing and fast delivery. However, some people mentioned that the products did not always deliver the expected whitening results, with a few seeing no difference. Others experienced sensitivity or pain in their teeth and gums. Additionally, some customers encountered issues with delayed or incomplete orders and a lack of communication regarding these problems.

What people talk about most

Product

Reviewers express satisfaction with the product, with many loving the products and finding them to be... See more

Quality

Consumers find quality to be positive, with many reviewers reporting that the products work as advertised and... See more

Order

People report positive experiences with order, highlighting easy ordering processes and fast delivery, with... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising its speed and efficiency,... See more

User experience

Customers consistently note positive experiences with user experience, often praising the easy-to-use website... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery 3-4 days so not to long 🙂. Product i choose was the powder ,do not expect turkey teeth in a week ,It did work but took a good month to notice a difference, and probably took my teeth down... See more

Company replied

Rated 4 out of 5 stars

The strips certainly got rid of my staining but my teeth haven’t gotten as white as I had hoped. They do look better though. I have started using the powder so i’ll see if that improves them more over... See more

Company replied

Rated 5 out of 5 stars

Fantastic offer. I purchased the full bundle and got the led pack free worth £59.99. Unbelievable quality and even tho I’m only 3 days in using products I am already seeing whiter brighter teeth. W... See more

Company replied

Rated 5 out of 5 stars

I’ve tried lots of products, but Icy Bear has had the biggest and quickest impact of any, by far. Sceptical of all the ads I was being served on socials, I thought I’d just give it a go to brighten up... See more

Company replied


Company details

Written by the company

Created by Dentists, Icy Bear has developed a range of award winning oral care and teeth whitening products, with a mission to give people a healthier, happier & brighter smile. Products include non peroxide Teeth Whitening Strips, PAP+ Whitening Powder and the innovative Whitening Toothpaste, uniquely formulated with one carat of fine diamond dust. This natural abrasive gently polishes enamel, effectively reducing surface stains and restoring teeth to their natural whiteness.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

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4.4

All reviews

(2,512)

1,824 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Effect wow 😮

Effect wow 😮
I highly recommend this product .

28 June 2026
Icybeardental logo

Reply from Icybeardental

Hi Justyna,

Thank you so much for your lovely review.

We’re absolutely delighted to hear that you’re impressed with the results and that you would highly recommend the product — that really means a lot to us.

We really appreciate your support and kind feedback.

Rated 5 out of 5 stars

Icy bear … ice white teeth!

Fantastic offer. I purchased the full bundle and got the led pack free worth £59.99.
Unbelievable quality and even tho I’m only 3 days in using products I am already seeing whiter brighter teeth. Will definitely purchase again.
Excellent!!!

29 June 2026
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Reply from Icybeardental

Hi Nicola,

Thank you so much for your fantastic review.

We’re absolutely delighted to hear that you’re already seeing whiter, brighter teeth just 3 days into using the full bundle — that’s amazing progress! It’s also great to know you’re happy with the offer and overall quality of the products.

We really appreciate your support and kind feedback, and we’re so pleased you’re enjoying your results so far.

Rated 5 out of 5 stars

Am very pleased with my Sonic Next…

Am very pleased with my Sonic Next Generation toothbrush. Charge lasts for ages. Teeth feel very clean and I like the different modes, thanks

5 July 2026
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Reply from Icybeardental

Hi,

Thank you so much for your lovely review.

We’re delighted to hear that you’re enjoying your Sonic Next Generation toothbrush and that you’re finding the battery life, cleaning performance, and different modes all working so well for you.

We really appreciate your support and kind feedback.

Rated 1 out of 5 stars

IcyBear toothpaste & whitening powder…

IcyBear toothpaste & whitening powder has savaged my skin, after using it & rinsing well around my mouth it has left the skin around my mouths & chin area red raw, hot, stinging & now my skin is peeling like it has come into contact with acid! I bought this product under the impression that it would be gentle without irritation. Buy with CAUTION I do not recommend

25 June 2026
Unprompted review
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Reply from Icybeardental

Hi Theresa,

Thank you for taking the time to share your feedback, and I’m really sorry to hear about your experience.

This is certainly not what we would expect, and we completely understand how uncomfortable and concerning this must have been. We take reactions like this very seriously.

We have responded to your email directly so we can look into this properly for you and support you further. In the meantime, we would advise you to discontinue use of the product.

Rated 5 out of 5 stars

From beginning to end no problems

From beginning to end no problems. Informed of Despatch upto delivery

28 June 2026
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Reply from Icybeardental

Hi Michaela,

Thank you so much for your lovely review.

We’re really pleased to hear that everything went smoothly from start to finish and that you were kept well informed throughout your order process right through to delivery.

We really appreciate your support and kind feedback.

Rated 5 out of 5 stars

Great product from a Dentist

Great product from a Dentist . Products look great & expensive, though they are a great price . Pearl teeth which look amazing , and definitely not turkey look .

I’ve seen a great improvement & will continue to use Icebear 👍

28 June 2026
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Reply from Icybeardental

Hi Jennifer,

Thank you so much for your wonderful review.

We’re delighted to hear that you’re enjoying the products and that you’re seeing a great improvement in your smile. It’s also lovely to know you appreciate the quality and design as well as the results — that really means a lot to us.

We really appreciate your support and kind feedback, and we look forward to continuing to be part of your whitening journey.

Rated 5 out of 5 stars

Great experience

Great experience, I am loving the fresh minty taste and seeing a difference

5 July 2026
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Reply from Icybeardental

Hi Carmen,

Thank you so much for your lovely review.

We’re really pleased to hear that you’re enjoying the fresh minty taste and starting to see a difference — that’s fantastic feedback to receive.

We really appreciate your support and kind words.

Rated 5 out of 5 stars

Icy Bear Dental Bundles

Received my Icy Bear Dental package within days of ordering. Loving their bundle offers and amazing products my teeth are already seeing the difference - would highly recommend

2 July 2026
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Reply from Icybeardental

Hi Jacqui,

Thank you so much for your wonderful review.

We’re absolutely delighted to hear that your order arrived quickly and that you’re loving the bundle offers and products. It’s fantastic to know you’re already starting to see a difference in your teeth as well.

We really appreciate your recommendation and your support.

Rated 5 out of 5 stars

Love the product its so fresh.

Love the product its so fresh.
Now got my daughter on it

4 July 2026
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Reply from Icybeardental

Hi,

Thank you so much for your lovely review.

We’re delighted to hear that you’re loving the product and finding it so fresh, and it’s great to know your daughter is now using it too!

We really appreciate your support and kind feedback.

Rated 1 out of 5 stars

Disappointing

I bought icy bear whitening powder and have been using twice a day for two weeks can honestly say I see no difference I’m using an electric toothbrush. The video description is very misleading. For the cost I do not believe it’s worth it. I won’t be buying again

5 July 2026
Unprompted review
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Reply from Icybeardental

Hi Denise,

Thank you for taking the time to share your feedback, and I’m really sorry to hear that you haven’t seen the results you were hoping for.

We completely understand how disappointing that must feel, especially after using the product consistently twice a day for two weeks. Results can vary from person to person depending on the type and depth of staining, enamel condition, and other factors, but we’re very sorry that your experience has not matched your expectations.

We also appreciate your comments regarding the video and will ensure this feedback is passed on to the relevant team for review, as we never want customers to feel misled.

Thank you again for your honesty, and we’re sorry we didn’t meet your expectations on this occasion.

Rated 5 out of 5 stars

I can see the difference already and I…

I can see the difference already and I am only 5 days into the 14 day transformation bundle.

27 June 2026
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Reply from Icybeardental

Hi Sue,

Thank you so much for your lovely review.

We’re absolutely delighted to hear that you’re already seeing a difference just 5 days into your 14 Day Transformation Bundle — that’s fantastic progress and exactly the kind of results we love to hear about.

We really appreciate your support and kind feedback, and we hope you continue to see even more improvement as you complete the full course.

Rated 2 out of 5 stars

Order process easy but not as yet…

Order process easy but not as yet received my order or confirmation when I will receive it

27 June 2026
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Reply from Icybeardental

Hi Suzanne,

Thank you for your feedback, and I’m sorry to hear that you haven’t yet received your order or any confirmation on when it will arrive.

We completely understand how frustrating that is after placing your order, and that’s not the experience we want for our customers.

We have sent your an email directly and are continuing to assist you further with your order.

Rated 5 out of 5 stars

Nothing worked until now

Ive always complained about never managing to get my teeth white no matter what I tried. Well Until now I've only been using the tooth paste and powder for three days and omg I can already see the difference. Can't wait to see them after I use the strips xx Fantastic product. Fantastic service and quick delivery x

1 July 2026
Icybeardental logo

Reply from Icybeardental

Hi Monica,

Thank you so much for your amazing review.

We’re absolutely delighted to hear that after struggling to find something that worked, you’re already seeing a difference after just three days of using the toothpaste and powder — that’s exactly the kind of feedback we love to receive.

It’s also wonderful to hear that you’ve been happy with the service and delivery as well. We hope you continue to love the results as you go on to try the strips too.

Thank you again for your support and kind words.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, results on first use!!

26 June 2026
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Reply from Icybeardental

Hi Steve,

Thank you so much for your lovely review.

We’re delighted to hear that your order arrived quickly and that you noticed results from the very first use — that’s fantastic feedback to receive.

We really appreciate your support and kind words.

Rated 5 out of 5 stars

Showing results already

Just started on my journey with teeth whitening.
Very pleased with my results already, so have ordered more products 👍

4 July 2026
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Reply from Icybeardental

Hi Mandy,

Thank you so much for your lovely review.

We’re delighted to hear that you’re already seeing results and that you’re so pleased with the progress so far. It’s wonderful to know you’ve enjoyed the products enough to come back and order more.

We really appreciate your support and kind feedback.

Rated 1 out of 5 stars

Asking for item review rating minutes…

Asking for item review rating minutes after purchasing? Just stop your system from sending. Annoying, as are the 5 other emails received.

4 July 2026
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Reply from Icybeardental

Hi Tina,

Thank you for your feedback, and I’m sorry for the frustration caused by the review request and follow-up emails.

We completely understand how annoying that must have been, especially so soon after placing your order. We really appreciate you taking the time to highlight this, and your comments will be passed on to the relevant team for review.

Rated 5 out of 5 stars

Product great will use again

Product great will use again

27 June 2026
Icybeardental logo

Reply from Icybeardental

Hi Deborah,

Thank you so much for your lovely review.

We’re really pleased to hear that you’re happy with the product and that you’d use it again. Your support and kind feedback mean a lot to us.

Rated 5 out of 5 stars

What a quick turn around and…

What a quick turn around and notifications throughout the purchase of my bundle .
Be using using for five days already three shades lighter , I take a lot of tablets due to heart condition which doesn't help my teeth colour , already my smile is wider thanks to this product .. I will definitely continue to use and reorder once I need bundle ... but its going to last ages so real good value for money ..

27 June 2026
Icybeardental logo

Reply from Icybeardental

Hi Jayne,

Thank you so much for your wonderful review.

We’re absolutely delighted to hear that you were happy with the quick turnaround and updates throughout your order, and even more pleased that after just five days you’re already seeing such a noticeable improvement. It’s fantastic to know the products are making such a positive difference for you and giving you more confidence in your smile.

We really appreciate your support and kind words, and we’re so pleased you’re finding the bundle great value too.

Rated 5 out of 5 stars

Good value for money

Good value for money . I am noticing an improvement in teeth colour but very slow

4 July 2026
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Reply from Icybeardental

Hi Jo,

Thank you so much for your lovely review.

We’re really pleased to hear that you’re finding the products good value for money and that you’re already starting to notice an improvement in the colour of your teeth. Whitening can vary from person to person, so it’s great to know you’re seeing progress.

We really appreciate your support and kind feedback.

Rated 1 out of 5 stars

Order not received

Order not received,Evri advised me to contact the seller, contacted them, they said they would take up the matter with Evri, and they would send me my order out express delivery,only to receive another ref number from Evri this morning to say that they will be in further contact when they receive my order, totally let down by both the suppliers and the delivery service,paid for my order 9 days ago and still nothing, terrible experience for a first time user of icybear

3 July 2026
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Reply from Icybeardental

Hi Anju,

Thank you for taking the time to leave your feedback, and I’m really sorry to hear about your experience.

I completely understand how frustrating this has been, especially as a first-time customer having to deal with both a delivery issue and further delays after already being advised that we were arranging a replacement.

This is certainly not the experience we want for our customers. We have responded to your email directly and are continuing to work on this with the courier to get your order resolved as quickly as possible.

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