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Icybeardental Reviews 

2,441
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,809 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the products, noting significant improvements in teeth whitening and overall oral cleanliness. Many appreciate the quick delivery and excellent communication regarding their orders, making the purchasing process smooth and efficient. The quality and presentation of the products also receive frequent praise, with people often recommending them to friends and family. However, some customers experienced issues with delayed or incomplete orders, leading to disappointment. A few other people also felt that the products did not work for them, or caused sensitivity and irritation, contrary to expectations.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction and love for the... See more

Quality

People report positive experiences with quality, with many reviewers praising the effectiveness of the... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

User experience

Customers had positive experiences with user experience, finding the website and ordering process easy to use... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery 3-4 days so not to long 🙂. Product i choose was the powder ,do not expect turkey teeth in a week ,It did work but took a good month to notice a difference, and probably took my teeth down... See more

Company replied

Rated 5 out of 5 stars

Fantastic offer. I purchased the full bundle and got the led pack free worth £59.99. Unbelievable quality and even tho I’m only 3 days in using products I am already seeing whiter brighter teeth. W... See more

Company replied

Rated 5 out of 5 stars

Fantastic product noticed the difference in teeth shade after using twice . So much so I'm having to find a dentist to get a new pair of dentures at front as the colour now does not match .Hilarious... See more

Company replied

Rated 5 out of 5 stars

Ive always complained about never managing to get my teeth white no matter what I tried. Well Until now I've only been using the tooth paste and powder for three days and omg I can already see the dif... See more

Company replied


Company details

Written by the company

Created by Dentists, Icy Bear has developed a range of award winning oral care and teeth whitening products, with a mission to give people a healthier, happier & brighter smile. Products include non peroxide Teeth Whitening Strips, PAP+ Whitening Powder and the innovative Whitening Toothpaste, uniquely formulated with one carat of fine diamond dust. This natural abrasive gently polishes enamel, effectively reducing surface stains and restoring teeth to their natural whiteness.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.4

All reviews

(2,441)

1,745 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Came very quick an can also see a…

Came very quick an can also see a difference in my teeth even beg a week

24 June 2026
Icybeardental logo

Reply from Icybeardental

Hi Laura,

Thank you so much for taking the time to leave us a lovely review.

We’re really pleased to hear your order arrived quickly and that you’re already starting to see a difference in your teeth after such a short time. That’s fantastic feedback!

We really appreciate your support and kind words.

Rated 5 out of 5 stars

Easy website to navigate

Easy website to navigate. Great prices for a brilliant brand

2 July 2026
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Reply from Icybeardental

Hi Wendy,

Thank you so much for taking the time to leave us such a lovely review.

We’re really pleased to hear that you found our website easy to navigate and that you’re happy with our pricing and products. It’s great to know you’re enjoying your experience with us.

We really appreciate your support and kind feedback.

Rated 5 out of 5 stars

Best whitening products I’ve ever used…

Best whitening products I’ve ever used that actually work

2 July 2026
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Reply from Icybeardental

Hi Lynette,

Thank you so much for taking the time to leave us such a fantastic review.

We’re absolutely delighted to hear that you feel our whitening products are the best you’ve used and that you’re seeing great results. That’s exactly the kind of feedback we love to receive!

We really appreciate your support and kind words.

Rated 5 out of 5 stars

Brilliant and quick service these…brilliant

Brilliant and quick service these products our amazing too

2 July 2026
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Reply from Icybeardental

Hi Maria,

Thank you so much for taking the time to leave us such a lovely review.

We’re really pleased to hear that you’ve been happy with our quick service and that you’re enjoying the products as well. It’s great to know they’ve made such a positive impression.

We really appreciate your support and kind feedback.

Rated 1 out of 5 stars

Still waiting for my order

I ordered a week ago and I’m still waiting for my order. They were quick to respond to my emails, but I had to contact them first to get an update. The second time I emailed to find out where my order was, I was told they were waiting for the mouthwash to be restocked, which was due to arrive that same day. However, my order still shows as ‘Preparing my order’, and I haven’t received any further updates. This is my first time ordering and I’m quite disappointed.

24 June 2026
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Reply from Icybeardental

Hi Michelle,

Thank you for taking the time to share your feedback, and I’m really sorry for the frustration caused by your experience.

We completely understand how disappointing it is to have to chase for updates rather than being kept informed, and that’s not the experience we want any customer to have.

We have responded to your email enquiry to assist you further and will continue to do all we can to help get this resolved as quickly as possible.

Rated 5 out of 5 stars

I was amazed after the 1st brush with…

I was amazed after the 1st brush with the toothpaste I noticed an improvement straight away

1 July 2026
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Reply from Icybeardental

Hi Jayne,

Thank you so much for your wonderful review.

We’re delighted to hear that you noticed an improvement straight after your very first brush with the toothpaste — that’s fantastic feedback and exactly what we love to hear.

Thank you again for your support, and we’re so pleased you’re enjoying the results so far.

Rated 5 out of 5 stars

does what it says on the tin

does what it says on the tin. Lovely products

1 July 2026
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Reply from Icybeardental

Hi Sandra,

Thank you so much for your lovely review.

We’re so pleased to hear that the products are doing exactly what you hoped and that you’re enjoying them. Feedback like this means a lot to us.

Thank you again for your support.

Rated 5 out of 5 stars

Easy to order

Easy to order, premium product that actually works!

24 June 2026
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Reply from Icybeardental

Hi Christine,

Thank you so much for your lovely review.

We’re delighted to hear that you found the ordering process easy and, most importantly, that you’re happy with the product and the results. It’s wonderful to know it’s working well for you.

We really appreciate your support and kind feedback.

Rated 5 out of 5 stars

Excellent transformation …

Wow I certainly did not expect to see such a fantastic improvement so quickly! My teeth look so much better, staining is 80% improved after just 1 week, I will definitely be ordering again!

21 June 2026
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Reply from Icybeardental

Hi Lyn,

Thank you so much for taking the time to leave us such an amazing review!

We’re absolutely delighted to hear that you’ve seen such a fantastic improvement so quickly, especially with staining already around 80% improved after just one week. That’s wonderful feedback to receive, and exactly the kind of results we love to hear about.

We’re so pleased you’re happy with the transformation so far, and we truly appreciate your support and your plans to order again.

If you ever have any questions or need any assistance, please don’t hesitate to contact us at Enquiries@icybeardental.com. We’re always happy to help.

Rated 5 out of 5 stars

My teeth were getting really stained…

My teeth were getting really stained and tarnished, been smoking for nearly 60 years, drunk tea all my life, within8-9 days there was a massive improvement, my family couldn’t believe it, still got a way to go, more so the bottom ones, don’t look like a row of bombed houses now

1 July 2026
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Reply from Icybeardental

Hi Peter,

Thank you so much for taking the time to leave us such a fantastic review!

We’re absolutely delighted to hear that you’ve seen such a noticeable improvement in just 8–9 days, especially given the long-term staining you mentioned. It’s also wonderful to hear that your family have noticed the difference too—that’s always great feedback to receive.

We’re really pleased the results are giving you more confidence in your smile, and we hope you continue to see even further improvement as you carry on using the products.

If you ever have any questions or need any assistance, please don’t hesitate to contact us at Enquiries@icybeardental.com. We’re always happy to help.

Rated 5 out of 5 stars

Great product

Great product

1 July 2026
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Reply from Icybeardental

Hi Stephen,

Thank you so much for taking the time to leave us a review!

We’re really pleased to hear that you’re happy with the product. Your support means a lot to the team, and we truly appreciate your kind feedback.

If you ever have any questions or need any assistance, please don’t hesitate to contact us at Enquiries@icybeardental.com. We’re always happy to help.

Rated 5 out of 5 stars

Brilliant product

Brilliant product, brilliant service , thank you 😬

1 July 2026
Icybeardental logo

Reply from Icybeardental

Hi Jackie,

Thank you so much for taking the time to leave us such a lovely review!

We’re delighted to hear that you’re happy with both the product and our service. It means a lot to the team to know you’ve had such a positive experience with us.

We really appreciate your support and kind words.

If you ever have any questions or need any assistance, please don’t hesitate to contact us at Enquiries@icybeardental.com. We’re always happy to help.

Rated 5 out of 5 stars

Oh its great my teeth are starting to…

Oh its great my teeth are starting to look whiter so made up thank you joy drinkwater

24 June 2026
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Reply from Icybeardental

Hi Joyce,

Thank you so much for taking the time to leave us such a lovely review!

We’re really pleased to hear that you’re starting to see your teeth looking whiter and that you’re so happy with the results. That’s exactly what we love to hear!

We really appreciate your support and kind words.

If you ever have any questions or need any assistance, please don’t hesitate to contact us at Enquiries@icybeardental.com. We’re always happy to help.

Kind regards,

Rated 5 out of 5 stars

Great service

Great service

24 June 2026
Icybeardental logo

Reply from Icybeardental

Hi Nelly,

Thank you so much for taking the time to leave us a review!

We’re really pleased to hear that you were happy with our service. Your support means a lot to the team, and we really appreciate your kind feedback.

If you ever need any assistance, please don’t hesitate to contact us at Enquiries@icybeardental.com. We’re always happy to help.

Rated 5 out of 5 stars
Icybeardental logo

Reply from Icybeardental

Hi,

Thank you so much for taking the time to leave us a review!

We’re really pleased to hear that your order arrived quickly. We always aim to get orders out as fast as possible, so it’s great to know that was your experience.

We really appreciate your support, and if you ever need any assistance, please don’t hesitate to contact us at Enquiries@icybeardental.com. We’re always happy to help.

Rated 5 out of 5 stars

Everything I get from icybeardental is…

Everything I get from icybeardental is working and my teeth ar getting white better ever week

30 June 2026
Icybeardental logo

Reply from Icybeardental

Hi George,

Thank you so much for taking the time to leave us such a lovely review.

We’re delighted to hear that you’re seeing your teeth get whiter week by week and that you’re happy with everything you’ve tried from us. That’s exactly the kind of progress we love to hear about!

We really appreciate your continued support, and if you ever need any assistance, please don’t hesitate to contact us at Enquiries@icybeardental.com. We’re always happy to help.

Rated 1 out of 5 stars

I am very disappointed with the…

I am very disappointed with the whitening strips and toothpaste. I have noticed no improvement in whitening from either product and, if anything, my teeth look worse and do not feel clean.

30 June 2026
Icybeardental logo

Reply from Icybeardental

Hi Nicole,

Thank you for getting in touch, and I’m really sorry to hear about your experience.

I completely understand how disappointing this must feel, especially when you were expecting to see visible whitening results and a cleaner feel.

To help us properly look into this for you, could you please confirm your order number and how long you used the strips and toothpaste for, along with how often they were used? This will allow us to review your case accurately and advise you on the next steps.

We take feedback like this very seriously, and we do want to make sure we either resolve this for you or support you as best we can.

Rated 5 out of 5 stars

Great products

Great products. Brilliant customer service

30 June 2026
Icybeardental logo

Reply from Icybeardental

Hi Cheryl,

Thank you so much for taking the time to leave us such a lovely review!

We’re really pleased to hear that you’re happy with both our products and customer service. It means a lot to the team to know you’ve had such a positive experience with us.

We really appreciate your support, and if you ever need any assistance, please don’t hesitate to contact us at Enquiries@icybeardental.com. We’re always happy to help.

Rated 5 out of 5 stars

Customer service is brilliant

Customer service is brilliant. Been ordering from them for the last year and half. Sadly my toothbrush stopped working - Dave has been great and trying to help get it resolved.
Also their whitening strips are amazing!

30 June 2026
Icybeardental logo

Reply from Icybeardental

Hi Jaymie,

Thank you so much for taking the time to leave us such a lovely review.

We’re really pleased to hear you’ve been happy with our customer service and that you’ve been ordering with us for the past year and a half — that means a lot to us. I’m sorry to hear about the issue with your toothbrush, but I’m glad we’ve been able to support you and work towards getting it resolved.

It’s also wonderful to hear that you’re enjoying the whitening strips and seeing great results with them!

We really appreciate your continued support, and if you ever need anything further, please don’t hesitate to contact us at Enquiries@icybeardental.com. We’re always happy to help.

Rated 5 out of 5 stars

Love the power toothpaste make mouth…

Love the power toothpaste make mouth feel clean quick delivery

23 June 2026
Icybeardental logo

Reply from Icybeardental

Hi Debbie,

Thank you so much for taking the time to leave us a lovely review!

We're delighted to hear that you're enjoying the toothpaste and that it leaves your mouth feeling clean. It's also great to know your order arrived quickly.

We really appreciate your support and kind feedback.

If you ever have any questions or need any assistance, please don't hesitate to contact us at Enquiries@icybeardental.com. We're always happy to help.

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