ibizavapeclub.com Reviews 

661
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Satisfied customers consistently praise the exceptionally fast delivery service across the board, noting that their favorite flavorful e-liquids and classic tobacco products always arrive safely the very next day without encountering any problems. People frequently highlight the friendly and highly efficient support team, mentioning that any product queries are handled promptly and online purchases remain remarkably simple to complete successfully every single time. However, some people mentioned occasional issues, such as website ordering difficulties when selecting larger product quantities or experiencing unexpected delivery delays linked to recent courier changes.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, highlighting consistently reliable and speedy... See more

Service

Reviewers highlight positive aspects of service, consistently noting efficient and reliable experiences.... See more

Order

Customers had positive experiences with order processes, consistently reporting reliable service and quick... See more

Product

Customers consistently note positive experiences with product, highlighting smooth vape liquid and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well received at clinic and procedure went well. Nursing and pre-op attention great. Food good. All staff very attentive especially Julie who looked after me throughout. Thanks.

Rated 5 out of 5 stars

Great service arrived the next day. Website needs sorting out, every time I order, it finds it difficult to accept the number of products bought. Also says Amex is accepted but cannot use it!

Rated 5 out of 5 stars

I’ve never been let down by Ibiza vape I’ve usually got it the day after ordering and have nothing but praise for ur products

Rated 5 out of 5 stars

I buy of these guys alot and they never let me down. Great service, quick delivery always on time and if I ever have any queries the guys are quick to respond and get it resolved. Would definitely rec... See more


Company details

  1. Electronic Cigarette Store
  2. Vaporizer Store

Written by the company

Ibiza Vape Club is a UK company delivering the highest quality vaping products. Keeping our customers happy and safe is our number one priority. Our premium E-Liquids are all manufactured and tested in the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

661 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(661)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered a new tank for my vape and…

I ordered a new tank for my vape and paid but for some reason the item was not delivered and it was returned to the the company. Despite several emails requesting a refund, there has been no response. The emails are sending bounce back!

13 August 2024
ibizavapeclub.com logo

Reply from ibizavapeclub.com

Dear Monica,

Thank you so much for taking the time to leave a review.

I’m really sorry to hear about the trouble you’ve had. We did try to get in touch with you via email on the 16th August and again on the 20th August about a delivery issue with your order, but it seems our messages didn’t get through. Without your response, we weren’t able to sort things out as quickly as we’d hoped.

The good news is that we’ve now processed a full refund for your order. If you could please reach out to us directly, we’d love to double-check that we have the right contact details for you, just to make sure there are no hiccups in the future.

We’re always here to help and want to make sure everything goes smoothly for you!

Warm regards
IVC Customer Service

Rated 1 out of 5 stars

Driest E-Liquid I’ve Ever Tasted

Yesterday, my supplies of vape juice had depleted to a measly 1 refill. I began to tweak; not like my former 20mg tweaks, but instead a 6mg tweak (less dangerous). In my desperation, I purchased some Ibiza Club Rainbow Fruits 6mg E-Liquid from my local convenience store. This is where our story begins.

I refilled a new pod for my Smok Novo, a pod system vaporiser capable of handing the 50/50 PG/VG composition this foul juice presents itself as. After waiting a good hour for the cotton to wick, I proceeded to take my first hit…

To describe this e-liquid, I would say that the moment the vapour touches your mouth, the moisture within instantly dissipates and is consumed by the horrific miasma that is the Ibiza Club E-Liquid.

I’d have more pleasure licking the bottom of Ghandi’s Flip Flip and then drinking a mouthful of Saharan Sand because this liquid seems to attempt to emulate that. Dasani water could learn a thing or two from this company, as they too suffer similar dryness issues within their liquid.

All in all, horrific juice. Do not buy!

16 August 2024
Unprompted review
ibizavapeclub.com logo

Reply from ibizavapeclub.com

Dear Luke,

Thank you so much for taking the time to leave your review.

I’m really sorry to hear that you didn’t have a positive experience with our Ibiza Club Rainbow Fruits 6mg E-Liquid. We sell thousands of these e-liquids and have never received such feedback on the taste before, but we understand that everyone’s experience with e-liquids can vary.

As your purchase doesn’t appear to be from our store directly, we’re unable to verify the exact product. However, we’d love the opportunity to assist you further and ensure you have a great experience with us. Please reach out to us directly so we can look into this in more detail and offer any support you may need.

Thank you again for your feedback, and we’re here to help however we can.

Warm regards,
IVC Customer Service

Rated 1 out of 5 stars

I got the pink lemonade disposable vape…

I got the pink lemonade disposable vape and it is hands down the most disgusting vape I've ever used. It doesn't even remotely resemble pink lemonade and feels like I'm smoking warm water. I think I'll stick to Lost Mary from now on

12 August 2024
Unprompted review
ibizavapeclub.com logo

Reply from ibizavapeclub.com

Thank you for sharing your thoughts with us. We noticed that this review is linked to a product not purchased directly through our online store, so we're unable to verify its authenticity.

We take pride in ensuring the quality of the products we sell, and verified reviews are an important part of that process.

If you have any concerns with a purchase made directly through us, please don’t hesitate to reach out so we can assist you.

Best regards,
Customer Support Team

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