Institute of Beauty & Makeup Reviews 

164
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I am very disappointed with this course experience. After completing the Lash Lift course, I reached the final exam and I assumed there would be several questions, so I accidentally clicked “submi... See more

Company replied

Rated 5 out of 5 stars

This company is great to study with , they are friendly and helpful, Today I dealt with David and he was so kind and helpful, nothing is too much trouble & studying can be done at youre own pace.Plea... See more

Company replied

Rated 5 out of 5 stars

I've been tempted for a while to get into gel manicures, and I'm so glad I finally took the plunge. This company has been absolutely fantastic from the start! Their online study program is incredibl... See more

Company replied

Rated 5 out of 5 stars

So pleased! Been tempted for a while to get into gel manicures and this company has been fantastic. The online study is perfect for those who have busy lives. The tutoring is informative and easy t... See more

Company replied

Company details

  1. Career and Education Provider

Written by the company

Institute of Beauty & Makeup is one of the best options to study professional makeup. Courses we offer are aimed at people who want to take their first steps or for those who already have experience and want to acquire more techniques.


Contact info

4.0

Great

TrustScore 4 out of 5

164 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(164)

43 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DONT BOTHER!

DONT BOTHER!
Invest your money and time into a more pricey course!
As a beautician of 6+ years I wanted to start offering facial treatments again, as I haven’t offered these type of treatments since qualifying 8 years ago I thought I’d book this basic facial course through Wowcher as a recap for £9 (was apparently £££ if not booked through Wowcher)
Firstly the website was very slow working and hard to navigate. Didn’t teach me anything about the facial itself and products to use or recommend products, it just went over skin conditions and infection which as a beautician I already knew!!!
Wasn’t worth £9 never mind £££!!!!

25 September 2025
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Dear KMay,

We’re sorry to hear about your frustration. However, we do not accept false claims directed at our platform. We previously reached out to you via Trustpilot requesting your details, but unfortunately, we have not received any response.

To properly investigate your concern, please provide the following:

The email address used for your purchase
A copy of your receipt
The course name or details

Without this information, we are unable to assist you further. We hope you understand the importance of fair and accurate communication, and we trust you will not make unsupported claims in the future without proper documentation.

– The Institute of Beauty & Makeup Team

Rated 5 out of 5 stars

Really easy to do

Really easy to do

7 September 2025
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Thank you so much for your kind review, Elle! We're glad you found it really easy to do. 🌟
Wishing you all the best on your beauty journey!

– The Institute of Beauty & Makeup Team

Rated 1 out of 5 stars

DO NOT PURCHASE

DO NOT PURCHASE

says the course was £10 i paid it to then be told i cant access the course until i pay £23. complete rip off

19 August 2025
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Dear Lucy,

We’re sorry to hear about your frustration. However, we do not accept false claims directed at our platform. We previously reached out to you via Trustpilot requesting your details, but unfortunately, we have not received any response.

To properly investigate your concern, please provide the following:

The email address used for your purchase

A copy of your receipt

The course name or details

Without this information, we are unable to assist you further. We hope you understand the importance of fair and accurate communication, and we trust you will not make unsupported claims in the future without proper documentation.

– The Institute of Beauty & Makeup Team

Rated 5 out of 5 stars

Informative and easy to use course

8 July 2025
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Thank you for your lovely feedback, Ami! We're so pleased to hear you found the course informative and easy to use.

– The Institute of Beauty & Makeup Team

Rated 5 out of 5 stars

Great course

I've been tempted for a while to get into gel manicures, and I'm so glad I finally took the plunge. This company has been absolutely fantastic from the start! Their online study program is incredibly well-designed—perfect for anyone with a busy lifestyle. The flexibility allows me to learn at my own pace, and the resources are super easy to follow, even for beginners. I’m feeling more confident with each step and can’t wait to keep improving. Highly recommend for anyone considering a start in gel nails!

7 August 2025
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Thank you so much for your amazing review, Lucy!

We're thrilled to hear that you're enjoying the course and finding it flexible and beginner-friendly — that's exactly what we aim for. It’s fantastic to know you’re gaining confidence with each step.

Keep up the great work, and we can’t wait to see how far you go with your gel nail journey!

If you ever need support, we’re here for you.

Warm regards,
The Institute of Beauty & Makeup Team

Rated 5 out of 5 stars

thank you so much for this brilliant…

thank you so much for this brilliant online course , take me just 1 hours to learn and do the test. I highly recommended this course to another people.

Thank you

5 August 2025
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Thank you so much for your kind words, DAYANA J!

We're thrilled to hear that you found the course brilliant and easy to follow. Your recommendation means a lot to us, and we're so glad it met your expectations. Wishing you continued success on your learning journey!

Warm regards,
The Institute of Beauty & Makeup Team

Rated 5 out of 5 stars

Brilliant course

Brilliant course, contains a lot of information, have a note book to hand. Highly recommend

23 July 2025
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Thank you so much, Emma , for your kind words and recommendation!
If you ever need support or want to explore more courses, we’re always here for you. Wishing you continued success on your learning journey!

Warm regards,
The Institute of Beauty & Makeup Team

Rated 5 out of 5 stars

Highly recommended …

Highly recommend

7 July 2025
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Thank you so much, Gemma, for your kind words and recommendation!
If you ever need support or want to explore more courses, we’re always here for you. Wishing you continued success on your learning journey!

Warm regards,
The Institute of Beauty & Makeup Team

Rated 5 out of 5 stars

Highly recommend this it was…

Highly recommend this it was straightforwards and very easy to understand

15 July 2025
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Thank you so much for your kind words, Jaimie!

We're thrilled to hear that you found the course straightforward and easy to follow. Your recommendation means a lot to us, and we're so glad it met your expectations. Wishing you continued success on your learning journey!

Warm regards,
The Institute of Beauty & Makeup Team

Rated 5 out of 5 stars

So pleased!

So pleased!

Been tempted for a while to get into gel manicures and this company has been fantastic. The online study is perfect for those who have busy lives. The tutoring is informative and easy to follow. Even better that I'm now formally accredited in Gel Manicures and Nail Artistry.

7 July 2025
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Hi Rosie,

Thank you so much for your lovely feedback — we’re absolutely thrilled to hear that you enjoyed the course!

It’s amazing to know that we could support you in taking that step into gel manicures, especially with a busy schedule. Huge congratulations on becoming formally accredited in Gel Manicures and Nail Artistry — we’re so proud to have been part of your journey!

Wishing you all the best as you put your new skills to work

Warm regards,
The Institute of Beauty & Makeup Team

Rated 5 out of 5 stars

I have been with I beauty makeup for 2…

I have been with I beauty makeup for 2 weeks, And i have to say its an amazing company. i opted for the lifetime access which means i can study any course for my entire lifetime! my business is forever growing so for me this this is just amazing. A big thank you to one of the online operators David Shaw for helping and guiding me with any questions i have had.

i cant wait to start focusing on more courses. and the best thing is, this company doesnt just offer beauty courses but courses in psychology, marketing, nutrition, education, mental health, interior design. so many career paths linked in one place.

7 July 2025
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Hi Benjamin,

Thank you so much for your amazing review — it truly means a lot to us!

We’re so happy to hear that you’re enjoying your experience with us and that lifetime access is proving to be a great fit for your growing business. That’s exactly why we created it — so learners like you can explore, grow, and evolve on your own terms.

Also, we’ll definitely pass along your kind words to David Shaw — he’ll be thrilled to know he made a difference!

We’re excited for you to dive into even more courses across all those diverse subjects. Keep learning, keep growing — we’re here with you every step of the way.

Warmest wishes,
The Institute of Beauty & Makeup Team

Rated 5 out of 5 stars

Loved it

Loved it, I’m doing more

3 July 2025
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Dear Georgia,

Thank you so much for your kind words and wonderful review! We're thrilled to hear that you loved the course and are continuing your learning journey with us.

If there's anything you need along the way, we're always here to support you!

Warm regards,
The Institute of Beauty & Makeup Team

Rated 4 out of 5 stars

really easy

30 June 2025
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Thank you, Reayah, for your feedback!

We're glad to hear you found the course really easy to follow. If there's anything we can do to make your learning experience even better, feel free to let us know. Keep up the great work!

The Institute of Beauty & Makeup Team

Rated 5 out of 5 stars

Really good and easy course

26 June 2025
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Thank you so much for your kind words! We’re thrilled you enjoyed the course and found it easy to follow.

Best regards,
The Institute of Beauty & Makeup Team

Rated 5 out of 5 stars

Wonderful Experience

I have nothing but praise, to give this institution!!! I have a few learning difficulties I really love the fact that I can learn at my own pace. I have already done two courses with them and it was easy for me to understand. If I needed any help/ assistance it was always easy, to get in contact with an advisor. I was so happy when I passed and also when I received my certificate’s. I’m doing my third course with them now and have nothing but positive things to say. I’m super satisfied. Thank you so much !!!

21 June 2025
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Dear Nakiesha,

Thank you so much for your kind words! We’re delighted to hear about your positive experience and that our courses are supporting your learning journey. Keep up the great work on your third course — we’re here for you every step of the way!

Best wishes,
The Institute of Beauty & Makeup Team

Rated 5 out of 5 stars

great course

11 June 2025
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Hi Ali Mash,

Thank you so much, Ali! We’re thrilled you enjoyed the course. Wishing you all the best on your beauty journey!

Warm regards,
The Institute of Beauty & Makeup Team

Rated 5 out of 5 stars

I have applied for one course to tried…

I have applied for one course to tried out. I have complete the course and receive the certificate. Definitely recommend.

3 June 2025
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Dear Dao,

Thank you for sharing your feedback, and we’re truly sorry to hear about your disappointing experience. We deeply regret that the process around obtaining your certificate was not as smooth as it should have been.

We want to reassure you that we are a genuine institution, and we always aim to provide the best service to our learners. We sincerely apologize for any confusion or frustration caused during your certification process.

As communicated earlier, we have already sent you the PDF certificate and transcript at no charge, and your refund is being processed. Additionally, we have offered you a free course of your choice with a complimentary certificate and transcript to make up for the inconvenience.

Please know that we are here to help and are committed to resolving any remaining issues. If you still face difficulties or need further assistance, don’t hesitate to contact us directly at
02039238705 or info@ibeautymakeup.co.uk.

Thank you for your time, and we hope we can regain your trust.

Kind regards,
Institute of Beauty & Makeup Team

Rated 5 out of 5 stars

Great company

Great company - always quick to respond, courses are great and very helpful. I have used them multiple times now

31 May 2025
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Thank you so much, Beth! We truly appreciate your kind words and are thrilled to hear our courses have been helpful. We look forward to supporting you again soon!

Best regards,
Institute of Beauty & Makeup

Rated 4 out of 5 stars

Very good I had no problems with them I…

Very good I had no problems with them I recommend

27 May 2025
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Thank you so much, Kaitlyn! We’re glad you had a great experience and truly appreciate your recommendation. 💖
Best regards,
Institute of Beauty & Makeup

Rated 5 out of 5 stars

I have finished 5 beauty courses with…

I have finished 5 beauty courses with ibeauty and have found them very informative and easy to do at your leisure.
No doubt i will continue to do more courses here

11 May 2025
Unprompted review
Institute of Beauty & Makeup logo

Reply from Institute of Beauty & Makeup

Thank you, Donna, for your wonderful review and continued support! We're so pleased to hear that you've enjoyed the flexibility and quality of our beauty courses. We can’t wait to have you back for even more learning and growth with us!

Best regards,
Institute of Beauty & Makeup

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look