Hyper Host Digital LTD Reviews 164

TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Like many others here I took up their lifetime deal for 10 sites. I believed I had found a service that was helpful having talked to their support team a few times in the past 11 months. Howeve... See more

Rated 1 out of 5 stars

I also bought lifetime deal before sometime and now got an email they are closing down, asked for refund but got a reply that they cannot refund for orders before 1st April 2025. They are big scammers... See more

Rated 5 out of 5 stars

Amazing Service, even on their base Web Builder plan 99c per month, that included all tools to build and host an active web site with content caches around the world. I also purchased their Tripple L... See more

Company replied

Rated 5 out of 5 stars

I am using similar hosting service from 3 providers. Hyper Host is the most pricy one; but still, I tried the 3 sites ltd plan. Then I realized that hyper host actually gives each site a unique... See more

Company replied

Company details

  1. Web Hosting Company

Written by the company

Hyper.Host is a UK-based company founded in 2017 with a goal in mind to make website hosting accessible and affordable for small and medium-sized businesses all around the world. We believe that everyone should be able to have a strong online presence, regardless of budget constraints. We offer a wide range of shared hosting packages and customization options to ensure you get exactly what you need. We also understand that customer support is key to a positive hosting experience. That’s why we offer round-the-clock support to ensure you always have someone to turn to when you need assistance. Our support team is friendly, knowledgeable, and always ready to help, no matter the issue.


Contact info

2.9

Average

TrustScore 3 out of 5

164 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Nice and fast support

All my experience with the hyperhost right now is the best. I opened a ticket not so confident that the issue could be solved, then Joaom came up with the issue mitigated and the site running smoothly. Right now I recommend the service as was recommended for me in the first place. If you're looking for a host, choose Hyper Host

11 July 2023
Unprompted review
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Reply from Hyper Host Digital LTD

Thank you for your review of HyperHost!
We're glad you're having a positive experience with our service and that you are recommending HyperHost to others.

We're always happy to hear that our support team was able to help you resolve your issue.
We're always working to improve our service, and we appreciate your feedback.

Rated 5 out of 5 stars

The support is great

The support is great. Ticket response times are above agerage. For the price of this hosting it equates to excellent support!

Youssef O from tech support has been assisting me. I have no complaints whatsoever so far. Give them a try, seriously!

9 July 2023
Unprompted review
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Reply from Hyper Host Digital LTD

Thank you for your positive review of our customer support team! We always strive to provide our customers with the best possible experience, and we are glad you were satisfied with your interaction.

Rated 5 out of 5 stars

Customer care is fantastic

Customer care are fantastic.

They are quick, knowledgeable and go out of their way to help their customers.

Thanks Yousef

9 July 2023
Unprompted review
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Reply from Hyper Host Digital LTD

Thank you for your positive review of our customer care team! We are always striving to provide our customers with the best possible experience, and we are glad to hear that you were satisfied with your interaction with our team.

Rated 5 out of 5 stars

Amazing Experience

Amazing Experience. The customer support is very helpful, and helped me migrate my site to their servers. (Thanks Youssef)

Great prices, fast servers and helpful customer service. 5 stars.

22 June 2023
Unprompted review
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Reply from Hyper Host Digital LTD

Thank you so much for your review! We're so glad you had a great experience with our customer support team. We're always happy to help our customers migrate their sites to our servers, and we're glad that we were able to help you out.

We're always working to improve our services, so your feedback is really valuable to us.

Thanks again for your review! We hope you continue to be a satisfied customer.

Rated 5 out of 5 stars

The support is really great.

9 June 2023
Unprompted review
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Reply from Hyper Host Digital LTD

Thank you for your kind words! We are always working hard to provide our customers with the best possible support. We are glad to hear that you are happy with the support you have received.

If you ever have any further questions or concerns, please do not hesitate to contact us. We are always happy to help.

Rated 5 out of 5 stars

Very helpful support

Very helpful support! Solved my issue very fast.

31 May 2023
Unprompted review
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Reply from Hyper Host Digital LTD

Thank you so much for your kind words! We're so glad you had a positive experience with our support team. We always strive to provide our customers with the best possible service, and it's always rewarding to hear that we've met our goal.

We're always looking for ways to improve our support, so if you have any suggestions, please don't hesitate to let us know.

Rated 5 out of 5 stars

Great hosting company - excellent pricing and good support

As a retiring web designer I needed to migrate some clients who were on a multisite platform on another host company to individual hosting with their own accounts. Hyper.host offers a fantastic lifetime hosting deal that I hope wasn't too good to be true. And so far it's all very good. I've had a few technical questions and their excellent and fast response has been very helpful. My previous hosting company have been excellent and I was nervous to be be changing, but hyper have made it as stress free as possible and I hope my clients will continue to feel as I do.

29 May 2023
Unprompted review
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Reply from Hyper Host Digital LTD

Thank you for sharing your experience with Hyper.host, we are thrilled to hear that the migration process has been stress-free. We are happy to have been able to provide excellent and fast technical support to answer any questions or concerns you may have had during the process.
Our lifetime hosting deal is indeed a great offer that we are proud to offer without any hidden fees or fine print.
Thank you for choosing Hyper.Host as your hosting provider and we wish you all the best in your retirement.

Rated 5 out of 5 stars

Great customer service and unbelievably…

Great customer service and unbelievably fast servers!

24 May 2023
Unprompted review
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Reply from Hyper Host Digital LTD

Thank you for taking the time to review Hyper.Host
Our team is committed to providing the best possible hosting experience and customer service, and it is rewarding to know that we have met your expectations.

Rated 5 out of 5 stars

Hyper.host provides a reliable hosting…

Hyper.host provides a reliable hosting platform with exceptional customer support. Their team is knowledgeable and responsive, addressing queries promptly. The uptime has been impressive, improving website performance. The user-friendly interface and affordable pricing make them a top choice. Highly recommended! Thank you, Hyper.host!

23 May 2023
Unprompted review
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Reply from Hyper Host Digital LTD

It's great to hear that our customer support team was responsive and knowledgeable in addressing your queries promptly. Also, it's great to hear that you found our interface user-friendly.
Our team is committed to providing the best possible hosting experience and customer service, and it is rewarding to know that we have exceeded your expectations.

Rated 5 out of 5 stars

I am very satisfied with the support…

I am very happy with this hosting company. Support is extremely fast and very helpful. I would 100% recommend hyper.host. Full 5 stars from me. Thank you so much for your great support!

17 May 2023
Unprompted review
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Reply from Hyper Host Digital LTD

Thank you for taking the time to share your positive experience with hyper.host! We are delighted to hear that you are happy with our hosting services and that our support team.

We are thrilled to receive a full 5-star rating from you, and we appreciate your recommendation to others.
Our team is committed to providing the best possible hosting experience and customer service, and it is rewarding to know that we have exceeded your expectations.

Rated 5 out of 5 stars

affordable hosting with a great support…

affordable hosting with a great support team.
It can take a little bit of time to resolve issues because its a ticket system and not instant chat but any issues I have had are always resolved.
The support staff are always happy to explain the issue and help fix it. If I haven't understood something they find a way to explain it so I do. No question is daft. Lovely support team

15 May 2023
Unprompted review
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Reply from Hyper Host Digital LTD

Thank you for taking the time to leave your positive review! We're thrilled to hear that you appreciate our affordable hosting services and excellent support team. We understand that our ticket system can take some time to resolve issues, but we're glad to hear that your issues have been resolved satisfactorily.

Our team works hard to ensure every customer feels supported and understood, so we're glad to hear that our support staff has been able to explain and resolve your issues effectively.

Thank you for choosing our hosting services, and please don't hesitate to reach out if you ever need our assistance.

Rated 5 out of 5 stars

Truly no words can describe my…

Truly no words can describe my admiration and my complete loyalty to them. I bought a lifetime plan from them..It is natural that I encounter technical problems and I call them, and every time the problem is solved professionally and satisfies me..But the most important situation so far is when one of the most important websites suddenly stopped working and I became in a difficult situation In front of my customer.. and after some time of investigating the problem and abnormal pressure, we discovered that our plan contains a maximum database size of 1 GB.. and that it is supposed to buy more space.. but what happened from Hyperhost is unbelievable.. they upgraded The plan for free, and they explained the problem to me and told me that next time I would have to buy a wider plan.. Really a great company, excellent service, and technical support at the highest level

15 May 2023
Unprompted review
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Reply from Hyper Host Digital LTD

Thank you for taking the time to share your experience with us and for your kind words. We are thrilled to hear that you have found our services efficient and effective, and that we were able to resolve your technical issues professionally and satisfactorily.

We understand the importance of having a reliable and robust hosting plan, especially for businesses that rely heavily on their websites. We appreciate your trust in our company.

We strive always to provide the highest level of service and technical support to all our customers, and we are delighted to know that we exceeded your expectations. We look forward to continuing to serve you and exceed your expectations.

Rated 5 out of 5 stars

Hyper Host provides very good service…

Hyper Host provides very good service and has a lot of patience.

27 April 2023
Unprompted review
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Reply from Hyper Host Digital LTD

Great to hear that you had a positive experience with Hyper.Host!
We take pride in providing reliable 24/7 support to ensure our customers receive prompt assistance whenever needed.
We appreciate your feedback and look forward to continuing to provide you with excellent hosting service!

Rated 5 out of 5 stars

A really good hosting company with 24/7…

A really good hosting company with 24/7 support that is always available!
Their system is very fast and easy to use.

27 April 2023
Unprompted review
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Reply from Hyper Host Digital LTD

Great to hear that you had a positive experience with Hyper.Host!
We take pride in providing reliable 24/7 support to ensure our customers receive prompt assistance whenever needed. It's also great to hear that you found our system easy to use and fast.
We appreciate your feedback and look forward to continuing to provide you with excellent hosting service!

Rated 5 out of 5 stars

Excelent Customer Service

Excelent Customer Service! Fast anwsers and all they help you with all your problems.

24 April 2023
Unprompted review
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Reply from Hyper Host Digital LTD

That's great to hear! We take great pride in offering a reliable, professional service, and it's fantastic to hear that you have been satisfied with the experience.
Thank you for your kind words - we always strive to ensure our customers are cared for.

Rated 5 out of 5 stars

No Other Hosting Company Can Compare.

I've had so many support issues from other companies and I was searching for a hosting company with great support for a great price.

I found out about Hyperhost and I bought the Lifetime Unlimited Account. Free SSL Cerificates for all your sites, the security is unheard of for zero cost and the support is world class.

If you can afford the Lifetime Account, you better get it while you can! Best service I've bought this year!!!!

They are 1000 stars!!!!!

20 April 2023
Unprompted review
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Reply from Hyper Host Digital LTD

That's great to hear! We take great pride in offering a reliable, professional service, and it's fantastic to hear that you have been satisfied with the experience.
Thank you for your kind words - we always strive to ensure our customers are cared for.

Rated 5 out of 5 stars

Great deal, quick install and nice support!

I found a deal for lifetime hosting on dealify. Out of fear, I purchased a 1 domain plan for testing. The result was very good and, therefore, I subscribed to a new plan of 10 additional domains. I've been testing it for over 4 months and it works perfectly for common websites. I already have several installed there. The wordpress installation comes with a built-in caching tool which helps a lot. Due to a new promotion, I ended up getting another package, the unlimited hosting.
Their support is via ticket and always responds quickly. I never had a problem.

19 April 2023
Unprompted review
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Reply from Hyper Host Digital LTD

That's great to hear! We take great pride in offering a reliable, professional service, and it's fantastic to hear that you have been satisfied with the experience.
Thank you for your kind words - we always strive to ensure our customers are cared for.

Rated 5 out of 5 stars

I moved from SiteGround to HYPERHOST

Technical support and customer service with HYPERHOST (or Hyper. Host) are excellent! I can email them directly and their response rate is quick. As I am not a technical person, they also helped me to reduce the size of the database duplication and fix the DNS in my domain hosting. In SiteGround, there is no way to get support to fix the database but SiteGround will ask you to fix it yourself. SiteGround will shut down your website or ask you to hire a developer when your database goes up or over its limit (even though I have the highest plan). HYPERHOST has a broader limit than SiteGround. Can do Platform Transfer to Linux. I hope HYPERHOST stays in business forever. Special thanks to Youssef O, M.ElBoshy and B.H from HYPERHOST (or Hyper.Host).
One Hosting for all your websites - cloud hosting with daily automated backups, and easy migration. I am glad I moved to Hyper.Host. Highly recommended!

18 April 2023
Unprompted review
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Reply from Hyper Host Digital LTD

That's great to hear! We take great pride in offering a reliable, professional service, and it's fantastic to hear that you have been satisfied with the experience.
Thank you for your kind words - we always strive to ensure our customers are cared for.

Rated 5 out of 5 stars

I am just a newbie hosting websites…

I am just a newbie hosting websites never done it before and I pulled it off with their help. I asked some basic questions and they answer them . For me their customer support is great. I don't know why others fuss about their customer support as for me it's great at least for the price that I have given.

13 April 2023
Unprompted review
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Reply from Hyper Host Digital LTD

That's great to hear! We take great pride in offering a reliable, professional service, and it's fantastic to hear that you have been satisfied with the experience.
Thank you for your kind words - we always strive to ensure our customers are cared for.

Rated 5 out of 5 stars

Best Host ever

best hosting i used

10 April 2023
Unprompted review
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Reply from Hyper Host Digital LTD

We are so pleased you decided to join Hyper.Host.
We take great pride in offering a reliable, professional service, and it's fantastic to hear that you have been satisfied with the experience.
Thank you for your kind words - we always strive to ensure our customers are taken care of.

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