Hyper Host Digital LTD Reviews 164

TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Like many others here I took up their lifetime deal for 10 sites. I believed I had found a service that was helpful having talked to their support team a few times in the past 11 months. Howeve... See more

Rated 1 out of 5 stars

I also bought lifetime deal before sometime and now got an email they are closing down, asked for refund but got a reply that they cannot refund for orders before 1st April 2025. They are big scammers... See more

Rated 5 out of 5 stars

Amazing Service, even on their base Web Builder plan 99c per month, that included all tools to build and host an active web site with content caches around the world. I also purchased their Tripple L... See more

Company replied

Rated 5 out of 5 stars

I am using similar hosting service from 3 providers. Hyper Host is the most pricy one; but still, I tried the 3 sites ltd plan. Then I realized that hyper host actually gives each site a unique... See more

Company replied

Company details

  1. Web Hosting Company

Written by the company

Hyper.Host is a UK-based company founded in 2017 with a goal in mind to make website hosting accessible and affordable for small and medium-sized businesses all around the world. We believe that everyone should be able to have a strong online presence, regardless of budget constraints. We offer a wide range of shared hosting packages and customization options to ensure you get exactly what you need. We also understand that customer support is key to a positive hosting experience. That’s why we offer round-the-clock support to ensure you always have someone to turn to when you need assistance. Our support team is friendly, knowledgeable, and always ready to help, no matter the issue.


Contact info

2.9

Average

TrustScore 3 out of 5

164 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Closed service after lifetime deal

It was a really good service, but now they sent communication that they are going to close. Good performances of hosting and nice automation.

I subscribed to a lifetime deal, that worked well for more than 1 year, but now they communicated the closure. Not good for a "lifetime" service...

16 April 2025
Unprompted review
Rated 1 out of 5 stars

Like many others here I took up their…

Like many others here I took up their lifetime deal for 10 sites. I believed I had found a service that was helpful having talked to their support team a few times in the past 11 months.

However out of the blue a email about closure. This is not even a month after another very positive email about their service and future.

I think they could have been a little more transparent of issues and even discussed with us potential other solutions.

So the service and company I thought were good went down hill very quickly. This is just poor customer service.

15 April 2025
Unprompted review
Rated 1 out of 5 stars

I purchased a lifetime deal "I fell victim to their scam"

I purchased a lifetime deal from them a while ago, and I never received any email that they're shutting down.

What’s even more suspicious is that I received an email from wpgirl.com, offering me a "great deal" on a lifetime plan since Hyper Host is closing. This makes me believe that either:
Hyper Host has simply rebranded to wpgirl.com, or
They’ve sold our email addresses to another scam operation.
Either way, this is a clear scam stay away from both Hyper Host and wpgirl.com!
They’re just trying to squeeze more money out of victims.

4 April 2025
Unprompted review
Rated 1 out of 5 stars

I also bought lifetime deal from them.

I also bought lifetime deal before sometime and now got an email they are closing down, asked for refund but got a reply that they cannot refund for orders before 1st April 2025. They are big scammers as within minutes after I got closing down email from hyper host got another email from wpgirl.com stating that as hyper host is closing so they can offer me good deal for lifetime. So most probably hyper host have started new website wpgirl.com or they have sold tons of email addresses. Beware of these Scammers.

4 April 2025
Unprompted review
Rated 1 out of 5 stars

The lifetime subscription was false

I received an email stating that they would be closing operations without even offering compensation, considering that I purchased the lifetime subscription some time ago, which is a scam

Lifetime hosting plans don't exist, don't fall into those traps. Sooner or later, those companies will go bankrupt and change their name to continue scamming

1 April 2025
Unprompted review
Rated 1 out of 5 stars

Fake lifetime deal

Year ago I bought lifetime hosting from hyper.host, and yesterday I received a mail from hyper.host that they are closing website, Shame On You hyper.host

2 April 2025
Unprompted review
Rated 1 out of 5 stars

I have the same experience

I have the same experience, that this company is going to close on this 9 April 2025, and they said they can't refund all of my payment of 796$ for the lifetime deal.

Please return my money back Hyper Host.

3 April 2025
Unprompted review
Rated 1 out of 5 stars

FAKE lifetime subscription

I purchased a lifetime subscription a year ago, but I recently received a message stating that they are shutting down completely. However, there is no mention of any financial compensation.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Great Company

I have been with Hyper Host for a few years and their customer service is AMAZING!!! They ALL go above and beyond but Youssef really went out of his way to help me. Great company, very reliable.

10 March 2025
Unprompted review
Hyper Host Digital LTD logo

Reply from Hyper Host Digital LTD

Thank you so much for your kind words and for being a valued member of the Hyper.Host family for the past few years! We’re thrilled to hear that you’ve had such a positive experience with our customer service team. Providing exceptional support is at the heart of what we do, and it’s always rewarding to know that our efforts are making a difference.

We’re committed to going above and beyond for our customers, and your feedback inspires us to keep delivering the best service possible. Thank you for trusting us and for taking the time to share your experience.

We look forward to continuing to serve you with the same reliability and care you’ve come to expect from us!

Rated 5 out of 5 stars

Hyperhost is a great hosting service.

Hyperhost is a great hosting service.
- Their support team always responds quickly, and always has the best support for users.
- I bought their hosting from another provider, and had a bit of a problem with the mailbox capacity, it was not as announced by the seller. But Hyperhost still supports us.
- I have used a few service providers before, but Hyperhost is a completely different experience.
Really very satisfied.

Respect for Hyperhost!

23 November 2024
Unprompted review
Hyper Host Digital LTD logo

Reply from Hyper Host Digital LTD

Thank you for your kind words and for sharing your positive experience with Hyperhost. Your satisfaction is our top priority, and we're committed to providing exceptional service to all our customers.

Rated 5 out of 5 stars

Best ever in WordPress especially the…

Best ever in WordPress especially the Support!!!!

27 August 2024
Unprompted review
Hyper Host Digital LTD logo

Reply from Hyper Host Digital LTD

Thank you so much for your kind words! We're thrilled to hear that our support team has exceeded your expectations.
Your positive feedback means a lot to us, and we'll continue to strive for excellence.

Rated 5 out of 5 stars

Hyper Host is a very good hosting…

Hyper Host is a very good hosting company, on time support, will go the extra mile to help with all your hosting & trouble shooting needs, easy to understand control panel.
All in all you will not go wrong using them, cost efficient and great service.
Tomi G

19 August 2024
Unprompted review
Hyper Host Digital LTD logo

Reply from Hyper Host Digital LTD

We're thrilled to hear that you had such a positive experience with Hyper Host! Your kind words about our support team, user-friendly control panel, and plans mean a lot to us. We strive to provide exceptional hosting services, and it's fantastic to know we're meeting our goals. Thank you for choosing Hyper Host!

Rated 5 out of 5 stars

Very fast and efficient webhosting…

Very fast and efficient webhosting company. The help desk is just perfect.

I'm using Hyper.host since 2022 without problems.

Don't hesitate !

15 August 2024
Unprompted review
Hyper Host Digital LTD logo

Reply from Hyper Host Digital LTD

Thank you for your amazing review of Hyper.host!
We're thrilled to hear that you've been enjoying our service since 2022 and find our web hosting to be very fast and efficient. We take pride in offering reliable performance and a smooth user experience.
Our support team works hard to provide excellent customer service, so your kind words truly mean a lot.
We're committed to continuous improvement and will strive to keep exceeding your expectations.

Rated 5 out of 5 stars

The first hosting I tried, I don’t want to change

Quite a convenient personal account, many possibilities, excellent prices. Although the interface is a little lame, it is not particularly designed for the user. If you figure it out, everything is very convenient!

12 June 2024
Unprompted review
Hyper Host Digital LTD logo

Reply from Hyper Host Digital LTD

Thank you for your feedback! We're glad you find our personal account features convenient and our prices excellent.
We appreciate your input on the interface and continuously work to improve it for a better user experience.
Thanks for sticking with us!

Rated 5 out of 5 stars

Great hosting company with no competitor

I am very happy with this great hosting company , outstanding support, and a good optimisation

24 May 2024
Unprompted review
Hyper Host Digital LTD logo

Reply from Hyper Host Digital LTD

Thank you for the positive feedback! We are thrilled you are happy with our hosting services, support, and optimization.
Our team works hard to provide the best possible experience for our customers, and we are grateful for your kind words.

Rated 5 out of 5 stars

Hyper host's service is really amazing

Hyper host's service is really amazing. I am very happy from the bottom of my heart. Thank you hyper host. Good service is available immediately if there is any problem. I am so happy that there are no words to express. You can safely take the services of hyper host, there will be no problem. I really love hyper host from the bottom of my heart. I love you so much my hyper host.

10 May 2024
Unprompted review
Hyper Host Digital LTD logo

Reply from Hyper Host Digital LTD

Thank you so much for your incredibly heartwarming review! We are thrilled to hear that you are satisfied with our service. Your kind words truly mean the world to us, and we appreciate your trust in us.

We are dedicated to delivering top-notch services and ensuring that your Hyper.Host experience is exceptional.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look