The whole customer journey of selecting products, the VIP package was seamless and smooth. The products on offers are amazing. I got an amazing shampoo and a phenomenal beard wash.
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I found these guys through Instagram...and boy am I happy I did.As a self-confessed scent junkie, their range of niche fragrances is intriguing and affordable and gives the big boys a run for their mo... See more
Company replied
Great to discover a place that has such a good selection of products. I ordered three items and very pleased with all of them. Only shame, which cannot be avoided, was all three items delivered separa... See more
Company replied
Very prompt service. Excellent customer care when queried a missing freed gift. I got an email back the same day and free gift arrived within the week. Kind, honest and friendly service so sadly... See more
Company replied
Company details
Written by the company
Humanery.com and it's marketplace is now closed and no longer accepting new orders.
Contact info
5 Merchant Square, W2 1AY, London, United Kingdom
- 020 4525 6840
- helpme@humanery.com
- humanery.com
4.6
Excellent
216 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Bottle design nice
I was not so much impressed with the scent of the perfume, nice bottle design. I would not be buying the perfume in hurry.
Thank you
25 August 2022
What's not to like
Good price, good communication from point of order to delivery. Item correct and well wrapped.
21 June 2023
Excellent service and great…
Excellent service and great products.Always very well packaged.
19 June 2023
Amazing site for Men’s Grooming products.
The whole customer journey of selecting products, the VIP package was seamless and smooth. The products on offers are amazing. I got an amazing shampoo and a phenomenal beard wash.
16 June 2023
Excellent variety, offers and communication
I had a brief but excellent experience with Humanery. Excellent choice of men's products (really felt like a treasure trove) and additionally great offers and communication - I only discovered them recently and was only able to put a couple of orders in but I hope to be able to put some more in in the future!
14 June 2023
Top Platform for Men's Grooming!
Fantastic platform! Top quality products and the service is great. I really like that you can search by specific hair/skin concerns!
19 June 2023
Unprompted review
A great company…
A great company selling great products. The service you get from them is incredible too. Thanks Humanery 🙌
12 June 2023
Unprompted review
Bad Customer support for USA clients
My order was Shipped registered mail so I had to take 1/2 off for work to get package.
Then you they wouldn't ship the samples because I was in the USA, this after I spent $175.00 US.
I would might of tried some new products if they would shipped them to me.
23 May 2023
Reply from Humanery
Hi Sean, thank you for your feedback. We recently changed our international service to be upgraded from tracked to tracked and signed because we wanted additional reassurance for our customers, we can send your future orders with an unsigned service if this is your preference moving forward. Free gifts are unfortunately restricted to UK customers and we have changed our communications on the website to reflect this, a member of our team will be reaching out to discuss this further with you.
Regards,
The Humanery Team.
Tip top service with a speedy delivery
20 May 2023
Reply from Humanery
Thank you for the kind review, we really appreciate it!
Regards,
The Humanery Team
Great choice and customer service
17 May 2023
Reply from Humanery
Hi Joerg,
You are too kind! Thank you for being a valued customer. Your Discovery Box will be with you soon too.
Regards,
The Humanery Team.
Excellent products & Service
Excellent products, quick delivery and communication and excellent aftersales service.
18 May 2023
Unprompted review
Reply from Humanery
Hi Alison,
Thanks for your review, we really appreciate it! Please don't hesitate to reach should you need anything.
Regards,
The Humanery Team.
Great products
Great products , plenty of choice and advice if needed
Wether it’s hair , skin or other products that interest
To help you look and feel your best
27 April 2023
Reply from Humanery
Hello Mr Wood,
Thanks so much for your kind review, we really appreciate it! Please don't hesitate to reach out should you need anything.
Regards,
The Humanery Team
Delayed delivery and then offered a…
Delayed delivery and then offered a complimentary package that never arrived. It was purchased as a gift and arrived after the birthday
1 May 2023
Reply from Humanery
Hi Peter,
Thanks for your message. As communicated via email and telephone, your order was placed on a bank holiday so it wasn't prepared for despatch until the next day. Upon checkout, you opted for our free standard shipping, which is a 2-3 business day service with full tracking. Our Express option is for next-day delivery. A delivery estimate is always provided on checkout for orders in mainland UK, and the order was delivered in the delivery estimate range. All our service levels were met for this order, and we also offered the complimentary gift out of goodwill.
We're sorry to hear that you haven't received your gift box, which should be on its way.
Regards,
The Humanery Team
Great platform and service!
Elegant platform to discover new products and the service was great!
23 April 2023
Reply from Humanery
Hi Sahil,
Thanks so much for your review, very glad to see you enjoyed your experience.
Regards,
The Humanery Team
Reply from Humanery
Hi Kamila,
Thank you for the kind words! Hope you enjoy your product. Don't hesitate to reach out should you need anything!
Regards,
The Humanery Team
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