Hudgell Solicitors Reviews 

1,990
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 374 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and dedication, often going above and beyond to ensure needs are met and questions are answered. The service is frequently described as professional, efficient, and supportive, with many appreciating the clear communication and regular updates throughout their claims. Reviewers highlight the ease of contact and the helpfulness of the team in explaining complex processes and providing reassurance during difficult times. However, some people mentioned issues with the company's knowledge regarding specific claim parameters, leading to initial assurances that later proved incorrect, and a few reported being dropped after a long period without clear explanation.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently describing them as lovely, helpful,... See more

Customer service

Customers had positive experiences with customer service, consistently highlighting the team's understanding,... See more

Service

Reviewers mention positive feedback about service, consistently praising the professionalism, care, and... See more

Claim

Users describe positive interactions with claim processes, often highlighting the support and kindness... See more

Customer communications

Reviewers highlight positive aspects of contact, noting that the firm was very understanding and supportive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the beginning right till the end this case has been handled amazingly. Keeping me updated at all times, offering the best professional advice and making sure we got the best possible outcome. Wou... See more

Company replied

Rated 5 out of 5 stars

I am forever grateful to the team of Solicitors at Hudgells, for their professionalism, kindness and understanding shown towards me throughout the whole process of handling my case and beyond. I was a... See more

Company replied

Rated 5 out of 5 stars

Hudgell Solicitors handled our case with such extreme care and made sure to keep us updated every step of the way. Steve Whiteside especially gave such care and maintained such professionalism through... See more

Company replied

Rated 5 out of 5 stars

My Solicitor Shauna, was nothing but extremely professional, very responsive and informative from the get go. My Claim took longer than we both expected, but we got there in the end and I was alway ke... See more

Company replied


Company details

  1. Lawyer
  2. Elder Law Attorney
  3. Employment Attorney
  4. Law Firm
  5. Legal Services
  6. Personal Injury Attorney

Written by the company

At Hudgell Solicitors we value our clients very highly so the service we deliver is always very friendly and to the point. We have years of experience in helping people with diverse and highly complicated injury cases. Our clients can be rest assured that their cases will be dealt with the highest integrity and diligence. The team at Hudgell Solicitors will always extend a helpful, genuine welcome to all without exception and offer complete sincerity and care to clients throughout their claim.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,990)

345 reviews in the last 12 months

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Rated 5 out of 5 stars

Very thorough in explaining steps to be…

Very thorough in explaining steps to be taken. Very compassionate.

24 February 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Karla, We appreciate you taking the time to share your feedback. We're happy to hear that you found our team thorough and compassionate.

Rated 5 out of 5 stars

Anne Thomson at Hudgell Solicitors…

Anne Thomson at Hudgell Solicitors handled my claim with such professionalism.
She kept me up to date at all times with the progress of my claim, and replied to any queries I had in a quick and efficient manner.
I would have no hesitation in recommending this first class company, and to saying a very big thankyou to Anne.

23 February 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Jayne, We appreciate your kind words regarding the service you received. We're so glad to hear that you were kept informed during the process and that your questions were answered efficiently by Anne. Thank you for recommending our company!

Rated 5 out of 5 stars

Supportive and understanding staff team

I'm in the early stages of dealing with Hudgell Solicitors but I have been very impressed with the level of support, advise and professionalism I have received from Leonie and Jess so far with my case. They have made me feel listened to at a very difficult time.

18 February 2026
Unprompted review
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Reply from Hudgell Solicitors

We appreciate your positive feedback. It's great to hear that you've felt supported and listened to during this challenging time. We value your acknowledgement of Leonie and Jess's professionalism and advice.

Rated 5 out of 5 stars

care, consistency, determination sprinkled with kindness

I have worked with Hudgell Solicitors for around seven years in relation to my Criminal Injuries Compensation claim, and throughout that entire time my case has been handled by Steve Whiteside.

From the very beginning, Steve has been consistently kind, patient, and incredibly knowledgeable. He has always been the person on the end of the phone who knows exactly who I am when I call, understands my claim, and remembers my story without me having to re-explain things. That level of continuity and personal care has meant a great deal over such a long and often difficult process.

Nothing has ever felt like too much trouble. Even when I have needed guidance or support outside of the strict remit of the claim itself, Steve has always taken the time to listen and help wherever he could. His persistence, professionalism, and attention to detail have been outstanding, and it is clear that he takes genuine pride in doing the very best for his clients.

The outcome of this claim will change my life, and I truly believe that without Steve’s friendly, thoughtful support and determination, I would never have been able to see it through to completion.

Although my main dealings have been with Steve, the wider team at Hudgell Solicitors have always been courteous and supportive whenever I have spoken with them.

Closing this chapter feels emotional, not only because of the traumatic circumstances behind the claim, but because over the years the regular contact and communication with Hudgell Solicitors has become part of my day-to-day life. I will always be grateful for everything they have done for me, and I would not hesitate to recommend both Steve and the firm to anyone in need of their services.

2 February 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Abi, We appreciate your kind words regarding the support you received over the years. It's wonderful to hear that the team's dedication and personal care made such a positive difference during a challenging time, Steve in particular. We wish you all the best in the future, thank you for trusting Hudgell Solicitors.

Rated 1 out of 5 stars

Sorry, you are past your sell by date.

As long as you are not over 70, don't smoke and don't sign a consent form, to carry out an operation, you will be ok. otherwise, as in the case of my partner, they will string you along for 9 months and then just drop you. No face to face, no independent consult. Everything is based on medical notes, that don't give an unbiased opinion.

22 January 2026
Unprompted review
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Reply from Hudgell Solicitors

Thank you for taking the time to leave a review, we value feedback. We would welcome the opportunity to discuss your comment in more detail. Please contact us using the email address LD@hudgellsolicitors.co.uk

Rated 4 out of 5 stars

Kind words

Although they could not help me as do not deal in the specific area I needed they were kind enough to call me and let me know
Having emailed numerous solicitors they, so far, are the only ones to actually pick a phone up
It was very much appreciated and they have passed my case hopefully onto someone who might be able to help

16 February 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Joanne, We appreciate you taking the time to leave us a review. We're glad we could promptly respond to your inquiry and assist you by connecting you with someone who may be able to help with your case. Thank you again!

Rated 5 out of 5 stars

Hudgell Solicitors

Hudgell Solicitors have been very helpful in explaining my options for an injury claim. Nazish has been prompt and courteous in all my dealings with her, and has helped me to understand the process involved.
I would recommend Hudgell Solicitors to any one in a similar situation.

16 February 2025
Unprompted review
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Reply from Hudgell Solicitors

Hi Brenda, We're so glad to hear that our team has been helpful in explaining your options for your injury claim. We appreciate your kind words regarding Nazish's promptness and courtesy, and we thank you for recommending our services.

Rated 5 out of 5 stars

Very happy with the service I have…

Very happy with the service I have received, always kept me informed and could not fault the way my claim has been dealt with.

13 February 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Janis, We're happy to hear that you're very satisfied with our service! We appreciate your positive feedback and that you were always kept informed during the process.

Rated 5 out of 5 stars

Reliable and professional

Mobeena Salim, my solicitor at Hudgell Solicitors, was outstanding throughout my case. She was professional, supportive, and highly knowledgeable from start to finish.

I was the victim of a hit-and-run accident at 3am, with no witnesses present. The accident left me with a dislocated and fractured shoulder, resulting in long-term injuries. Unfortunately, neither the police nor local businesses were able to help identify the driver.

Although the driver was never found, the amazing team at Hudgells successfully helped me secure compensation through the Motor Insurers’ Bureau (MIB). I actually received more compensation than I expected, which was a huge relief given the circumstances.

I’m incredibly grateful for their dedication and hard work, and I would highly recommend them to anyone in a similar situation.

12 February 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Michael, We're so glad to hear about the positive experience you had. It's great that Mobeena could help you secure compensation through the Motor Insurers’ Bureau after such a difficult hit-and-run accident. We appreciate your recommendation and are grateful for your kind words.

Rated 5 out of 5 stars

I had a wonderful experience with… them handling my case it took all the stress and pressure away. I would certainly recommend them to anybody.

I had a wonderful experience with Hudgells solicitors handling everything professionally and in an extremely quick timely manner no stress no effort and very straightforward . I will certainly recommend them to anybody and it is highly likely that there will be working for me again if they can find time to fit me in with their busy schedule as I have a lot of compensation claims to come in with regards the corrupt Humberside police

9 February 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Darren, We're delighted to hear that you found our services professional, quick, and straightforward. We appreciate your recommendation. We look forward to working with you again.

Rated 5 out of 5 stars

Happy with the service

Very happy with my telephone appointment with Naz. She went through everything and explained the procedures available to me.

7 February 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Pamela, We're happy to hear that your telephone appointment with Naz was helpful. We appreciate your feedback and are glad the procedures were explained clearly.

Rated 5 out of 5 stars

Professional service

Both Lauren and Jess handled our case really professionally and with care.

6 February 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Lisa, We appreciate you sharing your experience. We're happy to hear that Lauren and Jess handled your claim with professionalisim and care. Thank you!

Rated 5 out of 5 stars

Thankyou so much to ifti and team

Thankyou so much to ifti , holly , Katie and Soraya and jade for helping me from start to finish with my brothers inquest keeping me updated and sorting everything thing for me
Me and my family will be forever grateful for everything x
Thankyou Marie

19 January 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Marie, We are so grateful for your kind words. We appreciate your acknowledging our team's efforts during this difficult time for you and your family, especially Ifti, Holly, Katie, Soraya and Jade. We value your feedback.

Rated 5 out of 5 stars

My introduction to Hudgell's Solicitors…

My introduction to Hudgell's Solicitors was through Nazish Nawaz, who was patient and clear in her explanation of my options.

5 February 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Susan, We're happy to hear that you had a positive initial experience with Nazish. It's great to know the explanation of your options was clear and patient. Thank you for your feedback.

Rated 1 out of 5 stars

Terrible

Terrible - contacted in an emergency situation, assured empathy and contact, sent info got no replies, called today and the person I spoke with was not in the office, the person I chatted to said he would escalate and they rejected my case - I asked why and the feedback did not match the info I sent which was accepted in full this was moving a case to them not a new case. Hudgells approach was shoddy, unfounded, uninformed and they could not be bothered to check the case notes and got it totally wrong.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

CAPTURE REDRESS SCHEME

I had a Capture Redress claim and i received the most professional advice and assistance from Ellie, Vicky and Neil Hudgell. They were all very caring and always had my best interests at the forefront. Thank you Hudgell Solicitors. I have also got my Horizon Shortfall scheme redress on going and again, they have been very professional through out.

29 January 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Mitesh, We're happy to hear that you received professional advice and assistance with your Capture Redress claim. It's great to know that Ellie, Vicky and Neil were caring and had your best interests at heart. Thank you for sharing your positive experience and for your ongoing matter.

Rated 5 out of 5 stars

Tina Shah has been amazing throughout…

Tina Shah has been amazing throughout the whole process of our claim. She was reassuring, knowledgeable, and made both me and my husband feel comfortable. From our communications, we could tell that Tina and the other staff who worked on our case over the years genuinely wanted the best outcome for our claim.

Near the end, we told Tina to agree to an offer that had been made, but instead she came back with a better idea which worked out even better for us. Our claim took over six years but we never felt forgotten, and that alone is a testament to how good Hudgell Solicitors are. We were kept regularly updated throughout.

Thank you so much. We are very pleased with the outcome and glad we chose Hudgell Solicitors.

3 February 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Hafsa, We're so pleased to hear of your positive experience and that you felt supported by Tina throughout the process. It's great to know the team's dedication made a difference, especially with the outcome achieved. Thank you for choosing us and for sharing your feedback.

Rated 5 out of 5 stars

Very friendly and understanding…

Very friendly and understanding company, in particular Caprice has been amazing for my case so far; she has shown patience, kindness and sympathy with everything. I have a lot of confidence that I came to the right company for such a complex case.

2 February 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Anoushka, We're so glad to hear about your positive experience! It means a lot to us that you feel supported and understood. We appreciate your confidence in Caprice to handle your complex case with patience and kindness.

Rated 5 out of 5 stars

Ilze has been so helpful and has…

Ilze has been so helpful and has explained everything to us, as we have never been in this position before. I would highly recommend, with the service we have received so far.

2 February 2026
Unprompted review
Hudgell Solicitors logo

Reply from Hudgell Solicitors

Hi Nicki, We're happy to hear that the explanations were helpful during this new experience. One of our client promises is to give clear and easy-to-understand advice. We appreciate your recommendation and are grateful for your positive feedback on the service.

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